I called prior to my first visit here. The receptionist was extremely polite and friendly over the…read morephone, and I didn't even think twice about booking an appointment with them ASAP. When I came in for my first brow wax, I was a bit nervous since I didn't quite know what to expect. However, the ladies that work here are SO friendly and welcoming, and they answered all of my questions! Definitely coming back and referring people to this place! 10/10!

I have been a client for close to 3 Years. I had services from Cat in La Quinta and then followed…read moreher to the Palm Desert location until she was asked to leave after requesting a few weeks off (unpaid) to care for a family member. She gave me two referrals to go back to the La Quinta center as I live in La Quinta. I had three visits with Emily. On the second visit I included eyebrow waxing. I found when I washed my face and removed the exaggerated eyebrow pencil later that day, I saw that I was left with a big hole at the tail end of my left eyebrow. On my third visit (a month later) I showed Emily the result of her wax damage and she said "let's watch it until your next visit". I left the appointment after scheduling my next appointment at the reception desk for later in June 2026. I happened to receive my credit card statement and noticed that I was charged $64 from my third visit. As I said, I have been a client for 3 years. During that time, I purchased contracts for Brazilian wax (which I modify at my own request), Upper thigh, and eyebrows. I have received the same services as described above under the prepaid agreement. I have consistently modified the upper thigh to include the back of my thigh only as that is really all that I require. When I contacted the Center and asked what the charge was for, I was told that my contract is only for the "inner thigh" and therefore, I was charged the $64 for waxing the back of my upper thigh. Never, ever, was any added charges made on my credit card after any of my previous visits. Plus and most concerning, the charge was put on my Mastercard the Center has on file WITHOUT MY KNOWLEDGE OR CONSENT. I made my followup appointment after my service and I left. There was ample time to speak to me about the impending secret charge while I was making another appointment. My following conversations (after the discovery of the charge on my Mastercard) with their management representative, I asked for a full refund of monies I have on account. I did not want to get services from this company any longer. I was told I needed to either forfeit the credit or take a gift card to be used at the Center. In my opinion, if in fact it was decided that the prior services I received were different from the services described that I paid for, I should have been notified during my visit or called thereafter. It should NEVER have been that I was secretly charged an additional fee. Needless to say, I can not afford to walk away from over $413 (after cancellation fee has been taken from the actual amount on hand). So, I am thinking about different ways to complete my contract with European Wax Center and NEVER DO BUSINESS WITH THEM AGAIN. Leslie R.

Amazing! I've had two facials with Cheri Sciacca…read more They have both been so relaxing and my skin is looking so much healthier. She is wonderful.

Went in for a last minute facial with Cheri. It was the best facial I have had. She's very sweet…read moreand knowledgeable. I also had my brows waxed, did not hurt at all. My skin feels so soft today the day after. My skins is glowing and feels supple. Don't hesitate to come see her. Wish was in Scottsdale, yes she's that good.

I got a facial by Jessica about a week ago and I'm gonna be honest I've had alot of facials, but…read moreafter this specific one I had with Jessica it left my face feeling so hydrated and clear, I can still see the effect of it till this day! I can't wait to see her again.

I've been searching for a new place to get a Brazilian for quite some time. After moving somewhere…read morenew, it's hard to know who you can trust for such a sensitive service. Lucky for me, I found this place and booked with Riely! I was overdue by a few weeks and also 9 months pregnant I walked in and I was greeted with a smile and escorted to the service room. The room was very calming and clean, definitely the vibe you're looking for when getting any kind of skin service. My wax was painless in my opinion, the conversation made me feel like I was back with my long time esthetician even though we had just meet. I'll definitely be returning for as long as I'm living in the area! Highly recommend!!

Love the lady that signed me up for the UV red light therapy! I don't know if she's the owner but I…read morefelt like a VIP when she signed me up. She explained everything in so much detail. I also think the red light is amazing! My skin is so soft and I have a glowy look to my skin without it looking like I have a fake tan. I will be coming back for sure, it is the best environment for the prices!

Immediate response!! Exactly what I wanted and Oh my, Robin, my therapist was absolutely the very…read morebest I have ever experienced!!! She narrowed right in on every muscle that was screaming for attention! I left feeling refreshed and renewed!! Had the best night of sleep in ages! I highly recommend Desert Zen and for an amazing body scrub and massage, Robin is fabulous!!! Best ever! I will be back!!

Such a relaxing experience. Loved it! I will be back…read more microdermabrasion was wonderful and i got some smart recommendations on what to continue doing.

The comprehensive experience with Ms. LaRue, encompassing a full body scrub and a rose mask, was…read moretruly exceptional and provided a profound sense of relaxation. It is well-understood that mental stress can manifest physically and dermatologically; however, upon entering the establishment, an immediate sense of calm and tranquility was achieved.

Kayla is AMAZING at waxing. she's quick, professional, and the whole experience was nearly…read morepainless. She easily chats through the appointment so you don't focus on your wax. She gets everything you'd like done and she is very proactive on making sure you're comfortable! I will be back in a heartbeat!

Kayla is absolutely amazing!! I will forever be grateful for her because she's always been able to…read moremake me feel confident in my skin especially be someone who struggles with acne. Thank you for being amazing kayla!!

I cant say enough good things about this place. it is totally affordable and better quality than…read moreany other facial place I've ever been to. Such a relaxing and personal experience. She tailors her approach to each indivdiaul who comes in and refers us to websites where you can find products cheaply rather than trying to make a profit while you are at her store. it is small place, so don't plant on you and a bunch of friends all going together, but if you want a wonderful facial, i HIGHLY recommend this place. Best one in a long time! ** she only accepts cash or check at the moment, so just come prepared!

Wow! Sherrie is so wonderful! What great work she does and her personality is amazing!!read more

Isis is the only esthetician I trust with my waxing and facial needs. The most important thing to…read moreme is safety and sanitary maintenance. Isis does not double dip in the wax and the temperature is tolerable. I have never had burn marks or any accidental hair removal. Please be weary of where you go to get waxed. You don't want to end up with any diseases from double dip or scathing hot wax! Isis sets a relaxed atmosphere and is honest on skincare needs. She keeps up with the latest trends and products to offer advice for aftercare.

I have been suffering from hormonal acne for the past year and a half. I switched up skin care…read moreroutine, eating habits, and I tried facials with other estheticians. BUT when I made an appointment with Isis that's when I really struck gold. Her work, and recommendations are a game changer! She is so knowledgeable and she is so gentle on the face.. she knows exactly what your skin needs and won't do trial and error. I really wish I had taken before and after pics of the improvement . All I know is-- Isis is only one touching my face from now on.