Unresponsive. Parts he fixed caused engine to smoke. Had to have car towed to different shop to fix…read morehis problems. Never heard from him again and denied any refund for work he was supposed to do and no financial compensation was provided for the new damages his "repairs" caused.

Matt is very responsive and knowledgeable about cars. He only works on certain car models. I think…read moreHonda, Toyota, Kia, but don't quote me. I brought my 2005 Honda in to be checked out. He identified the issue with ease and called me to let me know the issue and how much it'd cost to fix it. He also communicated via text the entire time. When the car continue to make a noise, he allowed me to bring it back and reassured me that the noise was due to age and not because of any issue. This was nice because a lot of mechanics would invent a problem, just to get more money. I'd describe Matt as honest and helpful!! Gallery Automotive is tucked away right next to Northside Yacht Club. It sticks but for some reason google is having trouble properly identifying Gallery Automotive. Please don't let this top you. If you allow Matt to work on your vehicle, you're sure to be content with the service.

I will never shop at Advance Auto Parts again. Ever. Never ever. Ever. I can't stress that…read moreenough. I went into Advance to buy a small part for my car (nothing serious, something cosmetic) and not only was I not greeted, but the person attending the store that day rolled his eyes at me! Oh, I'm sorry Mr. Lazypants, is my presence here hindering you from all the nothing you're doing? Anyway, I found what I needed, but I had a question about it. I wanted to compare it to a different similar product. I didn't want to ask Mr. Lazypants, but since he was the only person in the store, I didn't have much choice. Bad idea. Not only was he incredibly rude and condescending, but he didn't even answer my quesion! He didn't have the basic knowledge to answer my question, and TRUST ME I am in no way, shape, or form an expert on cars. Duly noted, Advance Auto Parts! I'll never be back to this store or any other. Ever. Did I say that already?

Last weekend I again returned to Advance Auto Parts for a much needed item. I have slowly been…read morelosing the valve caps on the tires of my Kia which I check the tire pressure on at least monthly. It always seems to happen the same way either screwing the cap off but mostly back on because of the limited access the hubcap allows me. This store is just down the street at the intersection of Spring Grove and Kenard Avenue so it is very easy to pull into and out of the parking lot. This is where I also bought the Turtle wax rubbing compound after the bumper of my car was scratched up last year. The associates are friendly, helpful and very knowledgeable. Sometimes I had to wait a few minutes to interact with them as they help other customers but it has been worth it. Their prices and the brand selections are reasonable. I found a set of gray valve caps here for $0.99 that perfectly matched my car. I recommend coming here for car parts & accessories big and small. Until next time be kind to each other. #yelpcincy #advanceautoparts

This review is long over due, but much deserved. I have taken my fiances' car to this pep boys…read morenumerous times. I live almost two hours from her and it feels good to have a company that is close to her that I can trust to finish the job and get her back on the road safely. Bruce and Joe are detailed in their description of repairs and I always know what is to be repaired and the cost. We have been in many times and their level of service is the same everytime, so I expect NOTHING less. They also ensure the service is expedited and she is without her ONLY means of transportation for the shortest time possible. Jerry has taken the time to explain repairs and even takes us out to the shop to show us exactly what/where the problems is. I have brought this car in for routine work (oil changes, tires, wheel alignments) and more serious problems (gas line leaks, rusty gas tank, fuel injectors). Each time the problem was fixed and I could rest easy knowing she was in good hands. One of the things that I like most is the pep boys rewards. I am about my money and I love it when my money makes money!! We signed up for the rewards and for each dollar spent, you earn points and get vouchers (equivalent as cash) to use on anything in the store...including service and parts. We used the tow service once and as a rewards member, they took $10 off the tow. They send out monthly coupons and we take advantage of the oil changes for $19.99. Ken has worked on the car the most and I trust and value his experience and dedication to fix the problem. Ken and Adam replaced the gas tank and fixed the brake line. Not to mention, they told me that they wouldn't leave until the job was finished and stayed WAY past closing. Where else can you get that kind of service? We trusted Andy to inspect the car when a strong smell of raw gas was invading the car. He identified the problem and wrote a fair estimate to repair the fuel injectors. (They even price matched the fuel injectors from another auto part store). Dan replaced the fuel injectors and completed the job faster than the estimate time. Billy is very knowledgeable about vehicle repairs and goes over the costs in detail. He lets me view the computer and I know there are no secret added on charges. Lastly, we have Robby and Kyle at check in and check out. They provide good customer service with a smile. When I move my fiance to KY after we get married, we will truly miss this place!!! Keep up the good work guys!!

This store is the best! Service manager and advisors very friendly and knowledgeable. Shop is very…read moreclean and the mechanics are very professional! Definitely recommend!

Slightly peeved- My…read morecar lost power merely twenty feet across the street from this location but the staff refused to help me out since my car was across the street and not in their lot. I understand the policy, but you could literally see my abandoned vehicle from the counter of the Autozone. When I finally got my sister (kids in tow) to help me jump start my car (with her minivan) and get it to Autozone, I asked for the battery to be tested. The guy didn't remember me from an hour earlier when I had asked for help and didn't understand what I needed. Finally, he checked the battery (had only 6-volts) and told me that he'd bet that both the alternator and battery needed to be replaced. He should avoid casinos.

I cannot say enough good things about this particular Auto Zone. I went in on a Sunday afternoon,…read moreand it was a hotbed of activity. I had barely walked through the front door before I was greeted by Candiss and asked if I needed help with anything. Not only did she help me find the headlight that I needed, she also replaced it. Let me tell you, that light is a pain in the ass to reach, and she did it all without complaint. She was kind, knowledgeable, and I felt very well taken care of during the whole visit. Thanks so much!

Staff is knowledgeable and helpful, friendly and go out of their way to find your part. Lot is well…read moreorganized and doesn't appear to be hazardous in any way.

From the owner: Carthage Auto Parts Co provides auto parts, auto accessories, and buys cars in the Cincinnati, OH…read morearea.

Will and Lindsey are incredibly knowledgeable and kind. I had issue with a hose in my car, and they…read moreboth stepped in to help me and my partner fix the car. They both walked us through everything- from the hose we needed to how to install the new one. I cannot give enough good praise about them as they saved me hundreds of dollars and hours of time.

Odell was great both times I had to go in. I needed breaks for two different vehicles and he was…read morevery helpful in getting me what I needed. I didn't have to wait long and even though they didn't have the lower priced item in he was able to get my order taken care of. Will definitely be back for all my auto part needs.

We had a hitch for our Yamaha bike rack installed on our Infiniti QX50 and it was done quickly…read morewhile we waited, looks great, and have had no problems with it this after several bike rides!

Very friendly and great service. They installed a hitch for a bike rack, very well done and it…read morelooks great. They came HIGHLY recommended from a friend of mine and he was correct. From the first phone call to me leaving after the install - I was totally comfortable having them install a hitch on my new car.

Just bought new Stihl battery operated combo package ,edger,hedge trimmer, power broom. Talked to…read moreJim the owner in showroom before purchasing. He was so knowledgeable about all the options. Pricing was very reasonable. This isn't the 1st time purchasing items from them. ( Honda lawn mowers, other Stihl products, service work.) There are 3 generations of my family that purchase and have service done here. My father, myself, and my son. Just want to thank the whole crew at Bud Herbert .

drove there to see two mowers they had for sale online. tures out they sold them some time ago but…read moredoes not update their web listings to general calls. no one was onsite that could price a new model. a waste of my time going there.

They were short staffed on cashiers, but all three of ladies at the registers were patient and…read morehelpful. I had Jessica and she was on top of all of her work, very helpful and respectful! I appreciated the conversation and help she gave to me!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!