We've used their services numerous of times. Mom is in Wheel chair and they always make it easy to…read moreget us to her appointment. Today, 11/14/25, mom, who has Alzheimer, Dementia and Lewy body syndrome, mom was a little agitated. Leo our driver was exceptional with her. Very calm, slowly and patiently explained the whole concept of getting in and out of the van, using the lift etc. Leo kept mom calm, which keeps me calm. Haha. Definitely will continue to use this company and ask for Leo the Great. Thanks Leo!!

do not recommend. they don't show up on time either too late or too early! they left my sick…read morefamily member over an hour past scbeduled pick up time waiting alone. called and tbe person made up excuses for the driver not being there. ask to speak to a manager and that so called manager never returned my call . their service- inhumane treatment ! will be making a complaint to DHCS and Medicare !

I was completely impressed with My Loving Hands professionalism and customer service. I highly…read morerecommend them.

United access went above and beyond again. They were so friendly and I was shocked at how much nice…read morethey were. Thank you again united access jay was very helpful as well

I called 3x and kept getting placed on hold! They asked city pick up and I said Manteca. She said…read morewe don't service that area and before I could ask anything else, she hung up while I was in mid sentence!

My 91 yr old mother had a rapid decline in hospital and opted to be placed on Hospice and die at…read morehome. I was given Tami's name with high praise from Lori at Truewood (my mother's place of residence) Everything was clearly explained to Tami regarding my mother's 24-hr care requirements until her death. All seemed in order and they met us at her home when the ambulance transported her there. Not until then did I learn that the caregivers were NOT licensed and would not be able to administer meds or suction her airway as needed. I had to pay over $12,000 in advance for 14 days of care. The staff were more like companions than caregivers, asking to do laundry or cleaning but clearly unsure how to care for a dying patient. One didn't even turn her for over 6 hrs, her face wasn't washed, her teeth weren't brushed, and I read with much distress that my mother had woken confused in the night and asked for me repeatedly but I was never called or told, even though I had given instructions call me anytime. One caregiver was pretty good with care..she knew how to position my mother, she changed her clothes, gave her a bed bath, and even brushed her hair. Unfortunately, this was the same caregiver that was curled up like a cat on the sofa, shoes off, sound asleep in the middle of the morning and I was in the apartment for a full 15 minutes before she even woke up. The last morning was horrid. We arrived about 9am and the caregiver reported she had just repositioned my mother. When I walked into the room, I could tell from her color that she was gone. She had stopped breathing and the girl didn't even notice! I called hospice and dismissed her as she stood there with saucer eyes and asked me what I wanted her to do! I called Tami a few days later and told her that I felt the staff was unprepared to care for a dying patient. She immediately got defensive, told me that the staff was assigned according to experience and there should have been no issues. She then asked for a good review. The final straw...my mother died after only 5 days and so we were due a refund. She died on the 9th. We didn't receive the check until the 4th of the following month, made out in my DECEASED mother's name and sent to the wrong address. If they had been honest about their limitations, I would never have hired them. We had other options that I would have taken. I cannot honestly recommend this company unless all you need is companion services and/or your loved one is able to speak for themselves.

Luis provided outstanding service while assisting with transportation for my disabled mother. He…read morewas punctual, courteous, and incredibly polite. His professionalism and kindness made a meaningful difference, and we are truly grateful.

I'm not even sure if this is a real business. Seems they are never open, don't reply to messages…read moreand don't make appointments when they did finally respond to my voicemail by text. ‍

Best place to go when feeling tired or pain or swollen from my left knee love it after doing…read moretreatment fell great and able to get back to normal life ! And won't is very professional and respectful really goes out of here way to get you feeling great

This company came through for our family in a time of need…read more Great communication, affordable rates, friendly people. Adnar was our transporter and he was great! Thank you from our family!

My wife has a sudden illness since July, 2021 leaving her without the ability to walk and to this…read moreday she has had at least 20 doctor/lab visits leaving us to rely on a non-emergency patient transport service. After trying two different services the first two times we were not happy, didn't like the service or the attitudes. On our third time we tried Hands Free Transportation and met our driver Kamaal such a wonderful man he's on time every time, polite and understanding. kamaal's focus is to be on time, treat us with courtesy and to make sure we are finished with his services before he leaves. Our last 17 or so appointments have been with Hands Free Transportation and Kamaal, we are happy with this company and Kamaal, there is no need to look elsewhere, we are happy with this good customer service. Philip & Mary Flores

the staff provided by this group are exceptional my theropist star I was only able to walk about…read more100 feet without being winded after my leg surgery I now walk 800 feet plus dind is very easy to work with and understanding I wouldn't hesitate to recommend this facility I hope you have the same service as I did

As someone who is prone to weird health issues, I am very impressed with the care I have received…read morefrom Dr. Seavy, especially with my unusual and unexpected suture allergy. I have found her to be very compassionate and truly believe that she cares about making sure her patients get the best outcome possible. Her medical assistant Rashael is also fantastic.

I called the office wanting to make an appointment. I was out of town and just got back today…read more Received an authorization letter to call and make an appointment to see this specialist. The person who answered the phone named Michelle has an attitude! She sound lazy and didn't want to do her job! She asked if my provider faxed over the authorization and I said I don't know because I was out of town and I just got back today. She then asked me again like I didn't understand English. I then repeated myself with the same answer. She then stayed quiet and sighed and spoke fast and said I need your first name, last name and date of birth. Very unprofessional! Seems like she didn't want to do her job the correct way. If I told you I don't know weren't you supposed to know what to do next. Don't demand for my information by speaking fast. At the end I asked for the fax number so my provider can fax over the authorization. She asked what, what do you need it for? She then said the fax number for this provider is... she spoke fast on purpose but luckily I was able to write it down. What if that was someone who is hard of hearing or couldn't comprehend. How many patients has she given that attitude? I don't recommend this office since this was my first contact over the phone. This right here tells me they hired an unprofessional staff and service suck so far.