Kim and Tony's Nail Spa -- Disappointed and Won't Return…read more I wanted to give this place a fair shot after my sisters visited a few days ago and had nothing but great things to say. Unfortunately, my experience was a completely different story. Starting on a positive note, the shop itself is very clean and welcoming. The staff greets you when you walk in, and the atmosphere feels nice. I arrived around 10:45 AM, let the woman at the front know I wanted a pedicure and a fill in, picked my color, and was seated in a pedicure chair within about five minutes. A young man started my pedicure and handled all the filing and prep work well. Here is where things went downhill. Once he finished his portion, I waited another 45 minutes or more for a nail tech to come paint my toenails. During the wait, they offered me wine without asking for ID, which was a nice gesture, but it did not make up for the excessive wait time. Someone did come over at one point to say it would be "a couple more minutes," and then nearly 20 minutes passed before anyone showed up to finish my pedicure. I then moved to the nail tech chair for my fill in. I asked to use the restroom since I had been sitting for close to an hour at that point. When I came back, my nail tech had moved on to another client. I had to wait again while she finished with that customer before she could file my nails. After filing, she sent me to wash my hands, and when I returned, she was back working on someone else. This back and forth continued throughout my entire service. At some point, who I believe was the owner came over to help apply acrylic on one hand, making a joke about me getting extra attention because of how long I had waited. I appreciated the acknowledgment, but it did not fix the experience. The paint was applied unevenly, the texture is not smooth, the lines are not straight, and the overall result looks noticeably off. I didn't leave the shop until 1:20pm. I left genuinely disappointed. If you already have a relationship with the staff there, or if you happen to go in when it is slow, you might have a great visit. But based on my experience, I will not be returning.​​​​​​​​​​​​​​​​

Owner Kim has years of experience and constantly does an excellent job…read more I've never experienced a broken or chipped nail. They offer a variety of services including nails, pedicures and waxing. The salon is clean and welcoming.

Tamy was great! She did an awesome job on my nails! Super friendly and knows what she's doing…read more UPDATE: Went back for a fill a few weeks later... not so good. You could see where the fill was done. No smooth transition between what was old and what was new. Disappointed. After another couple weeks, I took them off and have not returned.

Unsanitary, prices change depending on their mood.. I will never go back…read more I drive to South Hills Village to Frenchies on rt 19 to get my nails done. They sanitize their equipment between uses and they cut my cuticles great

Quality salon with awesome people and professional services, always! I have been coming here for 14…read moreyears and haven't had a bad experience.

No matter who I see for salon services, I'm never disappointed! I recommend this salon to…read moreeveryone. Lexi, Julianne, and Amy are all the best I've seen. Friendly, professional & courteous. If you have not tried them Just do it!!!

We've been to Tom Nails quite a few times and are normally very pleased with the overall service…read moreand quality. Despite the very strong chemical smell, our nails usually look great and for a very reasonable price. Yesterday, however, was not the case. My mom made a mani-pedi appointment for myself, my grandmother, and her for 6. We arrived a few minutes before 6 and waited until 6:45 to start to leave - we were tired of waiting. As we began to leave THEN we were paid attention to and seated. I was done by 7:30, at which point they still hadn't even started my mom. She wasn't done until 8:15. After 2+ hours at the nail salon, each of us left far less than pleased with the quality of our nails for people who aren't particularly picky. They were sloppy. Despite being customers for some time, we will probably not be back.

Downloaded Yelp just so I could do this review. Took my daughter here as a first time experience…read moreto get her nails done. Showed the guy ( not sure if it's actually tom or not but the guy who answers the phone. ) her nail design that she wanted. SPECIFICALLY ASKED HIM THE PRICE. He told me with gems on one nail it would be an additional $15 so we changed it to a silver polish . So then I said how much for the design with that. He said $52 for everything in the photo . As he is doing my daughter's nails he starts trying to change the price and claims he never said he would do a design .Meanwhile again I showed him the design PRIOR TO HIM DOING HER NAILS 2x!!! He claims for just French tips with no plastic TIP IS AN EXTRA $20 because she got gel when their price board says $& and $20 for a hand design. Her nails began at $32 at first . THEN he says they began at $40. HIGHLY DO NOT RECOMMEND! HOT NAILS IN WEST MIFFLIN WOULD NEVER DO THIS. I'll be sure to stick to the people who actually stick by their price and give great quality.

The women who work there clearly love each other, their customers, and their jobs. The vibe is fun…read moreand friendly, with plants everywhere! I have had my hair cut, gotten facials, and had my nails done. I find the quality good and the prices fair. There's free parking in the lot with the vet, and it's also walkable from my house.

Okay, so I really let my hair just get to a point that I've abused it and i wake up one morning and…read moreit just has to be cut. It won't do anything on its own and it more or less reminds me of a sad broom. Today was that morning. My girl Tina sang praises about her salon, and hairdresser, Erica. So I called Studio West. Erica was off, but Suzie worked me in with Caitlin right after work. Woo! Her shampoo was really good. Very relaxing. Felt amazing after a crazy long day at work. And there's just something about someone else washing your hair, amirite? The shampoo, like Tina said, smelled so good. I'm still sniffing my hair an hour later. Haha. She made small talk about her dog, her son and her husband. I was really glad she didn't ask me a million questions, because I deal with that all day long. She made really quick work of my cut, I was only in the chair for about twenty minutes, style and everything! She gave me such a relaxing blowout. I almost fell asleep. My hair was perfect. It feels so nice, and I doesn't look like a sad broom anymore. I'm sure I'll be back for mor services, they do everything here!

They did a great job, very quick since I walked in without an appointment, and for a good price too!read more

Unfortunately I have to update my review as, with nails, sticking to appointment times is critical…read moregiven how often you're making appointments for something like a special occasion. I made an appointment a week ago for today and despite being able to produce the date and time stamp on the call they were adamant that I did not have an appointment and they could not squeeze me in. I was very impressed with the quality of customer service on my first visit and was warned by a friend that I had just gotten lucky, honoring appointment times was a struggle for them and she often had to wait 45 minutes even with an appointment. Her experience is more the norm o suppose. I'm not knocking down any further because the quality is still undeniable. I would not recommend this place for a time sensitive appointment but would still potentially return for a "just because" pedi or mani.

I have been going to May for about six months, and every time I leave I love my nails even more…read morethan the last time. Every single nail tech is so friendly, and drinks are available upon request. I have never had any trouble getting an appointment, and it is very easy to book appointments online. They are very reasonably priced for the quality of work they do. The nail techs are all so attentive to small detail. Lynn did the nails pictured, and the almond shape I asked for was perfect. We ended up switching things up a bit from my inspiration picture, and she made all the right calls. I love May and will continue to go back. They are truly phenomenal!

I've had a lot of manicures in PGH. This was the worst. Unfortunately, is not a thoughtful…read moremanicure. The people who work there are kind but the manicure was so rushed, the dip was everywhere, and the nails were not neat at the end. When I asked to fix at the end they took cuticle clippers and tried to cut the skin off. Appalling.

They were wonderful. Fit me in last minute. Removed my dipped nails and reshaped them.read more

I had a great experience here. I have been looking for a local nail salon that has good customer…read moreservice and this place more than exceeded those expectations! The owners are great at what they do and are efficient while maintaining their quality. This is something I look for in nail salons, and Amy's got my mom, sister, and I out within an hour and a half! I will definitely be coming back here again (especially with the prices).

Small, clean nail salon. Everyone spoke wonderful English and seemed to really care that I was…read morehappy with my nails. Seemed very busy, I would definitely suggest calling for an appointment prior to your arrival (they turned away customers while I was there). Not the largest selection of gel polish I've ever seen but, hey, can't have it all!

Wonderfully operated family business. Clean, friendly, no drama. They do a great job for a fair…read moreprice. Highly recommend.