Had a little problem with rodents under my house, they were getting in through a small chewed out…read moresection of the door. Called hatch and they took care of trapping and repairing the door as well as filling any other small openings that could let them back in. Such a relief not to hear that scrambling around under there at night! You might have to wait a week or two to get an appointment because they are very booked up and that is because they are the best! Good fair pricing as well.

Efforts by Hatch Pest Solutions to exclude mice and chipmunks from my cabin in the woods appear to…read morebe performative at best. After sending me a message on the phone that they found a number of dead mice and dead chipmunks last week, on the third billed visit, with no mention of exclusions, the VP of Operations, Lisa, now claims that they have sealed up the outside of the house. I haven't confirmed this because it takes two hours to drive up there. On the next visit, they plan to sanitize. My husband now tells me that Hatch employees who came out for the estimate said there's a monthly Hatch customer in the forest nearby. They said they sanitize using Pine Sol. They didn't bother to inspect the space underneath the cabin. I've now had the very unpleasant experience of researching what it actually takes to exclude mice and chipmunks from a pier and beam cabin. Rodent borne pathogens require industrial enzymatic neutralizers, not scented household cleaners. The urine of mice and chipmunks can be detected by other mice and chipmunks from hundreds of yards away, acting as a beacon for proven habitats such as my cabin. Chipmunks are great diggers and have to be excluded using industrial grade steel hardware trenched underground. If exclusions were done correctly, I won't be a monthly customer for Hatch, which is probably really their goal.

I have used Adolfo with Empire Termite Solutions for years to do my termite inspections for houses…read moreI have listed or houses for buyers. I have always found him honest, communicative, and dependable with inspections and any work to reach clearance for any wood destroying pests. He is always able to get the inspection done quickly and also any needed work. I just had him repair dry rot wood on a house and deck I am getting ready to list. His crew replaced a lot of wood on the deck and then thoroughly painted the decks, the hand railings, and touched up some of the house to have it look great and ready to list. My clients were very pleased with the work completed, and happy with his price and workmanship. When I find dryrot on my personal home decks, I call Adolfo with Empire Termite, to give me an estimate on fixing the boards. They always do a good job replacing the boards and painting for me. His prices are good and he gets the job done timely. I highly recommend Adolfo with Empire Termite Solutions for your termite inspection, repairs and treatment, for your real estate transactions or for your personal use.

Adolfo and his team completely fixed the dry rod and termites that existed. We bought a nice cabin…read morein Big Bear and there was some dry rod and termites, but the house looks good as new now. They are reliable and dependable and very caring. I recommend Empire Termite Repair.

The workers at Outback Zack are great. The worker who primarily came to my house was Seth. He is…read moreextremely friendly, a hard worker, and very helpful with all of the questions that I had. I had a rat infestation in my house for about a month. I tried catching them myself but only got a couple and decided to hire the professionals. Seth took care to make sure all entrances to my house were sealed and answered various questions I had regarding the rats. As of today all of the rats are gone and I am very happy. My only complaint is the front desk not booking me properly. I had to call multiple times to confirm and book appointments. A couple appointments I told them to book me for a couple hours because I still heard rat activity midway through the process, but the front desk waved me off and booked me for a 30 minute "trap check" appointment. However, when Seth came for those appointments he took his time and spent multiple hours at my house on several occasions sealing more entrances and setting more traps. Very happy with the workers but I think the process could have been sped up if the front desk had booked the workers properly and in a more timely fashion.

Friendly service. Went out of their way to help. I will call again if I need something else!read more

A true lifesaver during a rodent crisis at our cabin. The inspection was so thorough and he sealed…read moreup so many spots to prevent them from getting in, Josh was so patient and knowledgeable about these issues. His years of experience and trustworthiness cannot be compared. He kept in constant contact with us during the process as we are out of the area. He gave us lots of recommendations and suggestions to keep our family cabin safe. His price was really reasonable and his response time was outstanding. You should definitely give him a chance to protect your property.

Josh did a great job responding to my situation and addressing it with urgency and effectiveness…read more He charged me a fair price and followed up with service in exactly the manner he described. My pest situation was resolved quickly. Highly recommended!

I took pictures, sent them in and waited for them to call back. When they did they said, "sorry,…read morewe're too busy"... I won't be using you for anything.

Looking for a good pest company up in Big Bear proved to be challenging. We came across Home…read moreDefenders. Very professional from start to finish! We had the owner, Mike come out on a moth infestation with some other of their friends. He was courteous, polite, didn't try and up sell us. Plainly told us what to expect and what they would do, I highly recommend them! There call backs from the office and their follow through is excellent!

Aubrey termite Services offered to set a contract for on-going pest control services. It was too…read moreexpensive and I turned it down. This company just wants to make money, not really care for the customers. This company also did some construction on my deck, which I found was not appropriate. Another contractor showed me how it should have been done and the errors in the craftsmanship. This work was done within the last year. I would not recommend this company for wood construction or pest control. They are more focused on generating profits than truly caring for customer needs.Mike and Mary Davidson

I just noticed that I hadn't reviewed this business since I used them around 2019 and I wanted to…read morebe sure to do so. Another contractor had done extensive work on my house and the crew repeatedly left the door to my underground crawl space open, causing a terrible rat infestation. Aubrey's Pest Control came in and cleaned the whole underground and blocked all entries used by rats. They did an excellent job, and now I'm looking them up for ants and spiders.

We worked with Henry with a referral, man was that a mistake. He charged us over $6k to do the…read morehouse. Tried to upsell us too. Next thing you know we have termites within the year. He begrudgingly came out and sprayed for like 10 minutes. And within a year of that they're already back. We didn't have a huge infestation it was a small standard infestation that he couldn't even get rid of and when we asked to come spot spray this newest sign of them he said it's been almost two years. Which if you go with terminex they give you a two year warranty and cost like $4k less. So do yourself a favor and find someone who can actually get it done and at a reasonable cost. Update, terminex just quoted us $4k less to tent both the garage and the main house while getting rid of the subterranean termites we hired Henry to get rid of less than two years ago. He also did a shotty job adding supports under the house, he didn't clean out the basement from dirt like he said he was we have to do that again. Essentially he didn't do anything right. Seriously go with anyone else

Henry and his team are always ready to help my clients out. They're adaptable to my appointments…read moreand help my clients understand what their report means. They're my go to for any inspections that I need and are ways to work with. Highly recommend

We had a nasty surprise with mouse droppings showing up in our garage cabinets, so we started…read morelooking for someone reliable to handle it. Efren from Wrangler Pest Control was one of the first to get back to us on Yelp, and we set up a time for him to come take a look. Right from the start, the guy impressed us. He showed up early (which almost never happens with service people), explained everything clearly, gave us a fair price compared to the others who quoted, and just had this calm, patient vibe that put us at ease. No high-pressure sales stuff and he actually took the time to walk us through what he was seeing and gave us some solid tips on keeping mice out for good. We went ahead and hired him on the spot. He set up traps, sealed entry points, and we cleaned up what was there. Thought we were done... until a few days later when a couple more droppings popped up. Frustrating, but Efren had already told us he stands behind his work with a warranty. Called him, and he was back out super quick with no hassle, no extra charge, just fixed the issue. Honestly, my wife and I feel like we picked the right person for the job. Efren's efficient, trustworthy, and actually cares about getting it right. If you're dealing with rodents or any pest stuff, I'd tell you to go with Wrangler Pest Control and ask for Efren. We'll definitely be calling him again if we ever need help, and we've already recommended him to a couple neighbors. 5 stars all the way.

Our project was nice/rodent proofing. Efren, the owner, is responsive, patient,, respectful and on…read moretime. I HIGHLY RECOMMEND this company. Plus, you will be supporting your local, small business. Their prices are reasonable, they are thorough and they leave your place clean.