Great pedicure but very expensive. I like my toe nails cut very short and they are sceptical about doing it. Very clean and nice to be offered a drink of some kind. read more

Queen's Nails & Day Spa 2 - My new pedicure - Nail Salons Near Me - Ocean Springs, Mississippi

I will NEVER come back to this nail salon. My experience was a complete disappointment. My nails look a mess. They are lumpy, uneven, and the polish is sloppy. The fact that charged $87 for the one of the worst manicures I have ever had is a disgraced. I hope this place shuts down! . Ladies, learn from my mistake and stay clear of this nail salon!! read more

I used to avoid queens after a bad experience years ago, but now I have a new perspective on them! The interior is so nice and it's definitely a "spa/luxury" feel. My nail tech Crystal is literally the best. I'm hesitant to even post this because I never want her to be too full to fit me in, I just won't get my nails done if she doesn't do them. She listens to all my crazy requests and is willing to try anything I bring her. We have great conversations and I love love love going to see her! You get a complimentary glass of wine with every service, and they truly do it all! Mani,pedi,facial, waxing, hair services, you name it! Plus the last time I went in I was shocked that I paid LESS than what I did at my previous salon for a refill with design on every nail read more

Queen's Nails & Day Spa 2 - These are two week old nails with absolutely no lifting, bending, or any other issues! These were a refill! - Nail Salons Near Me - Ocean Springs, Mississippi

In town visiting...stopped in around 11 am and this place was bustling. That's always a good sign. The outside looks a bit tacky but the inside was very nice. The chairs are some of the best I've Sat in and in good condition. Plenty of mani pedí stations. I ended up scheduling an appt later in the day. When I returned a couple hours later it was not as busy but picked up again as I was leaving. They offer beer, wine, champagne and water for free. The prices are above average to me (gel mani and deluxe pedí $80). My salon at home is $5 cheaper and they do parafin no extra charge for all manis and the massage is better for both mani/pedí. The young lady I had was very sweet and conversation was good. I wish my cuticles were worked on better but overall she did well. This place deserves more than 2-3 stars so hopefully more people will provide positive feedback so people won't assume this place is terrible due to the yelp rating. read more

Queen's Nails & Day Spa 2 - Gel manicure - Nail Salons Near Me - Ocean Springs, Mississippi

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Came here in hopes of finding a new salon home but unfortunately the experience was not only horrible the price was ridiculous and the outcome was joke. My nails look lumpy and lopsided and I was cut twice! When mentioned I was told I was moving as if I haven't been getting my nails done for 20 years smh. Won't be coming back for sure. read more

I went in sort of embarrassed because someone had stepped on my toe and it was coming off. I asked if I could get a pedicure and see if they would possible fixed it or do something to make it look normal again. To my shocked, she fixed it and made it look brand new again!!!! I was extremely happy and she made it seem like it was no big deal. The vibes were so chill and I recommend this place! read more

I was there 3 weeks ago with my mom and baby for my birthday. The lady acted like she didn't want to be bothered and was rude about me having my baby with me, even though he slept the whole time. I got acrylic with tips. 2 of the tips were the wrong size and the one she put on my pinky was super crooked. she didn't file them down enough, she cut me and had me bleeding. Now I have lifting on the fingers that the tips were too small. She was rude and very unfriendly! read more

We have gone here several times and try to see the same people. On one occasion, the manicure was done with the electronic sander and she cut into my cuticle. On another occasion I came down with a nail fungus (pinky finger) and almost lost the nail. However, Jenny is amazing and the one you want to ask for! There are a few others that are really good too...I just can't remember the names. read more

I will not be going back to get my nails done there. I made an appointment over the phone for a gel manicure and a pedicure. The pedicure turned out good, but my fingernails look horrible. The polish is so messy close to my cuticles and whenever the lady was cutting my cuticles, she made one of my fingers bleed. She tried to clean it up, but it just wouldn't stop bleeding. My nails weren't drying because the machine she had wasn't working so she got another one and it worked a lot better. She had to re-do the nail that was bleeding and also another nail. Whenever I was paying, another lady was taking my payment and apologized. She said that the lady who did my nails was new. read more

Queen's Nails & Day Spa 2 - Nail Salons Near Me - Ocean Springs, Mississippi

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The scheduling is so unprofessional. Both my wife and Mother have tried to be faithful clients of this place but every time they have booked appointments the techs take someone else ahead of them which causes long delays and/or reschedules which affects us getting our kids from school or other activities of daily living. With so many other nail salons they should strive to have superior customer service and professionalism. I do not recommend this establishment. read more

They rush you through like you're cattle. The last 3 out of 4 time I came in for a pedicure they made me bleed and made me feel like I was wasting their time. Do not waste your time at this establishment. Literally find somewhere else to go. They book too many services and rush like they're running a metered dash. read more

I hardly ever get acrylic nails. I think this was my 3rd time and I was going in for a fill. I just wanted the fill, a tiny bit taken off the length, and regular nail color. My nail tech was Jenny. She did not ask what I wanted, how long I wanted the nails, nothing. She cut them down to a length barely above my finger tips, applied the polish, & put me at the drying station. I looked up to see her take the clip out of her hair, put on her jacket and walk out the door. She never smiled, never made eye contact, and she sure never thanked me for my business or the generous tip. She also just assumed that I knew everything there was to know about acrylic nails and the different polish/color techniques. She told me I needed to familiarize myself with techniques and their prices. I walked out, very dissatisfied. I walked back in and told another employee that I wasn't happy. She told me to come back Friday and she will fix it. I was there right after opening on Friday. The same employee (not Jenny) remembered me and after making excuses for Jenny, told me I would be charged to have my nails redone to my satisfaction. I am left with nails that would've looked better had I done them myself at home. I sure didn't need acrylic to make them this length; I could've grown my own nails. read more

Queen's Nails & Day Spa 2 - Nail Salons Near Me - Ocean Springs, Mississippi

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i went there to get my hair bayalage. i have long hair and wanted the length to match my roots, an ash gray color. They stripped my hair, and now i am a bleached blond/grey. i left hopeful, but i have cried for days! They charged me $190.00. i am still sick over this and now have to find another salon to help me resolve this disappointment! The stylist was great and friendly, but i will not be back! read more

As a birthday treat, I went to this business, and let's just say that I'll never be back!! The customer service sucks and I felt very uncomfortable along with the actual service that I received. My overlay is a week old, and it looks like it's time to be refilled already, and my pedicure was atrocious. I've informed my friends and family that if you want your nails done fabulously.. DON'T COME HERE!! read more

Horrible service! Not worth the time or money.. Polish chips, and nails no matter what kind you pay for will pop off within just days! Tried to give benefit of doubt for them to fix them just to have them pop of in a few days again. Once again, called and told them and they said they would fix it, only to be met at the door with a 20% off to pay to have nails done again. Queens and nails 2 is only looking for the money and don't care about the "little work" they put in. All this in just 10 days. Not worth even a half a star!!! read more

I'm giving a poor review because they didn't do what I asked for. This was for my invalid wife for her nails. I brought her in for A manicure and pedicure. My wife chose a color for her toenails and I said I wanted same color on her fingernails along with French tips. When they finished they had put a clear coat on her nails with French tips. That wasn't what I said but she was tired and we left. I called them back today to see about getting it straightened out. We went for a 2 pm appointment. Explained it to everyone at the desk. I volunteered to pay the difference for a gel polish. To get it right. They did the polish but wouldn't redo the French tips without charging me for them again. If there's a mixup like yesterday I shouldn't have to repay for something that I already paid. They apparently don't understand customer service at all. read more

Being comfortable with your nail tech is very important when going to a salon. I love coming here and having Emma do my nails. I've been many times before but this was my first time with Emma and I was able to tell her exactly what I wanted and if it was done how I wanted!! read more

Do not recommend at all! Came here with 3 friends to try out a new nail salon and we all left disappointed. I didn't want any length taken off and she filed them down a good bit. She was still taking off my old polish when she told a walk in she would only be 5 minutes??? 5 minutes later, when she was "done" she told me to wash my hands and when I came back she was already working on someone else. The shape of my nails were terrible and they weren't even smooth so I asked her if she could fix them. I didn't even mention how uneven the color was. My thumb nail shape didn't match the rest so I asked if she could make it more square and she made it a complete square when the rest of my nails have a bit of a round edge, she also went ahead and filed the length down on that one a good bit once again. I have never been more dissatisfied with a nail salon. She didn't ask how I liked them, she acted like I was wasting her time. Please don't waste YOUR time! read more

I paid for the super pedi per my usual routine and it lasted 20 mins, including the polish (normally I get to sit for 45 mins to get pampered). The gentleman next to me got the cheapest pedi and finished just a minute earlier. Not worth the money anymore. read more

First let me say this place was clean and beautiful. I went to Queen's to get a manicure and pedicure ( told this to the girl when I walked in) She did my feet first. This girl never introduced herself to me nor engaged in any kind of conversation. ( so I don't know her name) She did a ok job on my feet. While doing my feet her and another girl where talking and apartments. I put my ear buds to stop listening to them. Then came my manicure... I could tell she was in a rush. I told her I wanted dip polish from the beginning. She started working on my hands and I realize that she was not going to do the manicure. She was just going to do just the dip polish. She became irritated that I wanted a manicure and dip polish. She said they can't do both. ( I do it all the time) I said find just give me a manicure and paint my nails. She did so BUT she did a awful job. I have hang nail skin all around my nails. NEXT she started painting my nails... she had polish all over my hands not just the cuticle but under my hands and to my fist knuckles. The polish on the brush was so thick that I have bubbles on my nails and skin. She put me under and heat lamp and left. I realize then that she did one of the worst jobs on my nails that I have ever seen. Sorry to have to post this for the owner of this establishment but you people needed to talk to this young girl. read more

Its only my 2nd time to get a pedicure, but this was def a better experience than the first one by far. Just got back from 7 months of combat boot wearing, and this was a fun way to hang out with the co-workers, and catch up. Maybe women are on the right track with this sort of thing! Great staff and a massage chair while you get your toes did! read more

I left upset after my services yesterday but reserved my opinions. Went back in today and it was worse so now I am acting on the experience I had. First and foremost I want to say Chili, the lady that did my toes, was excellent. She was nice , professional and accommodating. Secondly, Julie, the lady that did my nails, was awesome and my nails have never looked so good. Great job! However, there was an incident when Chili was doing my toes about who was going to get a pedicure next. Nina began arguing with Chili. Yelled at her once and then kept giving her mean looks while she was finishing my pedicure. It made everyone in the pedicure area uncomfortable. It was rude, inappropriate and unprofessional. I was appalled. Is this how you treat your employees? Scold them like children til they cower and fear the work environment? Then when Julie was doing my nails, Nina kept questioning her how much longer . It was very uncomfortable and uncalled for. It made Julie stressed & it's my belief this is why she accidentally put the wrong color on my nails . I told her as she was doing them, but told her I would try to get away with it at work. She had done a great job and Nina was being so inappropriate. I left and went to work and was told indeed they were to bright. I explained how they were to match my toes and they didn't care. I returned to your store upon the store opening today. They referred me to the manager who could not have cared less. He was more concerned with who to blame than remedying the situation. "Well who did your nails" Who cares? The color is wrong. It was an accident. An accident bc Nina had yelled and scorned them and they were all shaken. He told me I would be charged. They were not accommodating and very poor customer service to blame the customer, blame staff and not offer to make things right. Even though I reserved my opinion last night, it was confirmed again today. I tried to give the benefit of the doubt to stay understanding & open minded because it was very busy, but seems like no , this is how business is conducted there. I will not be back. I will share my experience with my circle of friends and family. I will advise you avoid your business. Customers are important, but how you treat your employees is most important. They are the front line of your business and should be valued as such. I do not support a business that bullies employees and makes a hostile work environment like Nina did. I also was disappointed with customer service by a manager when nicely addressing a problem. I spent $90 there yesterday and will never spend a penny more. read more

Getting my nails done for the first time at 46. I was up-sold the sds powder. The tech did a great job talking about how much more healthy it is to have done instead of acrylic not once being told you could not have them filled. Rushed in today before meetings and was told then I would have to pay to soak sds off, and pay for new set. To do this every 3 weeks is ridiculous. When up-selling a product be clear about it. The gentleman at the counter today said " I guess she thought you knew". That response also not appropriate! Left very disappointed!! read more

Very nice experience took my sister with me she enjoyed it too! Now I've gotta bring my hubby he would enjoy a pedi

Really isn't the best nail salon I've been to. Still on a search for one in the OS area

I don't recommend this place. I went in with a picture of how I wanted my nails. They told me first the design would not be able to be done. It was a simple flower. So I said whatever and sat down with the tech. She eventually talked me into getting the dip. I have had the dip done before and I don't like it. She told me the solar (colored powder) would be very expensive and take too long. So I agreed to have the dip done. I didn't feel like having to wait forever, which I did anyway. It still took her 2 hours to do my nails. I hate them. They're thick and ugly. They look like I've had them done for a week, she didn't close to my cuticle at all. I WILL NEVER RETURN and I will never recommend this place to anyone. I hate being pressured to get something done I didn't want. read more

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I've got my nails done twice and all I can say is "wow" excellent , Julie was the one that did my nails, she is great, I recommend this salon to anyone read more

Got my nails done there and I got a full set. I asked for almond shaped and when he was done with it they were too wide and made them too thick. My nails looked like they were pop on nails. I was very upset on how they came out and while he was doing it he said a lot of people are so annoying because they are very picky. That's why I didn't say anything because I would feel annoying if I did. He said he has been doing nails for 7 years now I would think he would know how to do nails properly. Glad I went to mystic nails afterwards. Never going to be back at queens. read more

Excellent service, atmosphere and quality. I got me a pedicure and I love it. I don't usually get pedicures but my skin was rough and I need it. Now my feet feels smooth, refresh and is beautiful. Got the deluxe pedicure. Next time I get my nails done I'm coming here. read more

Love this salon! Everyone is super nice, it's very clean and bright. Cindy, Chili, and Frank give the best pedicures. I can't bring myself to go anywhere else. I highly recommend! read more

I can't speak for the manicures yet, but this is my go-to place fire pedicures! Reasonable prices, they have many essential oils to choose from, good customer service. And the massage chairs are wonderful! read more