Luke was great. He came out and cleaned out a stretch of gutters that were way too high for me to clean out. Very thorough and explained all of his work completely. Very easy process. read more

I like that Rokas was on time, (actually early!) and that he was professional, very efficient, he went straight to work! Rokas didn't require help or oversight at all. He was careful with my interior belongings. Polite. I added screens to my scope on the morning he arrived. The man I spoke to at the home office was very flexible and added screens to the order no questions asked. Ernest Window cleaning uses text messaging to communicate which I LIKE. I find the service, quality, and expertise to be an excellent value! Highly recommend! My windows and screens were FILTHY! I feel like a shroud has been lifted and my home is fresh and clean! I will tell my friends and family to call them every time! read more

1. he did a lousy job cleaning the ouside of the windows - they are streaked. 2. he refused to clean the patio door screen 3. used hose but never put it back, just left it on the grass 4. last year they broke a window pane read more

We had used this window washer company several times in the past. Usually great service and very neat. Our appointment yesterday was solicited several days in advance and we prepared our home and window treatments. They gave us a 11-1 window for the service call. As 1:00 approached there was no sign of the work. I called and eventually they said there was a mix up and someone would be out. D was his initial. We heard nothing the rest of the day, no call, no reschedule or apology for that matter. I would not recommend these people any more and remind them that there are other skilled window washers in the area. Do not waste your time trying to give them work. read more

Luke arrived two hours early. He explained the various services which addressed my concerns. He answered questions succinctly. There was no pressure to authorize services not requested. Luke efficiently cleared my gutters. I will use Ernest Windows again. read more

Left a garden hose running in my pool after turning it on to fill his bottles for cleaning. Hose ran for 4 hours flooding back yard causing structural damage to the pool walls. Owner RUDE AND OBNOXIOUS called me 4 hours after that said he saw no flood in the backyard , of course it was'nt the ground absorbed it up by then. That doersn't change the fact the pool was damaged! read more

I got a quote from this company to wash windows and screens in/out, and clean gutters. When they came today to do the work, they said their quote didn't include the screens even though it says screens included on their quote. Don't do business with this company. They are simply bait and switch experts. read more

The representative was quick to respond to my yelp request for gutter cleaning and the quote was very reasonable. They came out the very next day to complete the project, honored the original quote and did a great job. I will use the business again at some point for window cleaning. read more

Easy to coordinate and good quality work for reasonable price. We will use them again for sure foe our gutters and power washing needs. Local business too read more

We used Ernest Windows previously. They did not complete the services as requested: - Requested cleaning skylights - they were not cleaned. - requested cleaning chandeliers -also not cleaned - fan not cleaned - they removed screens to clean them and didn't keep track which went where and left one laying around by the back of the house. They showed up without a ladder tall enough to reach the chandeliers, ceiling fan or skylights. They never came back to complete the services. They wouldn't respond to email. When I called, Ernest agreed to issue a refund but never sent a refund. Additional calls went to voicemail and never returned. I went to his business address which was a home, with an older lady who did not speak English. They wanted to add 3% on top if paid by card, which was not communicated at the time of the estimate. Unfortunately we paid by check, so we couldn't stop or contest the charges. The service absolutely is not worth what they charged and the quality was not there. Walk away before you're ripped off. read more

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They were quick and they were able to clean our gutters. They even helped with removing a nest that was near our gutters that was stopping the flow. Reasonably priced and will use them again. read more

Excellent job from Tom! Until I looked out my windows this morning, I had no idea how dirty they were before he came! Beautiful, meticulous job! I highly recommend! read more

Ernest Windows has cleaned our windows for many years. We have a 2 story home with a big foyer window in the entrance area. They are reliable and always do an excellent job. I would highly recommend this company. read more

Had another cleaning- Ernest just does a fabulous job!! We had Will Birb come out today and he was incredibly meticulous! He even texted me before and after pictures of his work! Just amazing!! read more

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Upon scheduling an appointment, I was not notified that it was cancelled due to the weather until the arrival window closed. When calling to reschedule, I was met with frustration and was spoken over by Ernest. When explaining that they did not give notice of cancellation until I reached out to the employee myself, I was then interrupted and yelled at. There was no ownership taken or apology given. read more

Rokas did a fantastic job! My windows look amazing- it is worth every penny! I'm a repeat customer year after year, and I look forward to having my windows done every time. They look perfect! I recommend them so highly- they always do a wonderful job! Thank you again! read more

Responded within 5 min. Came over the same day. Did the job for a reasonable price. Showed me pictures after completing the job. Nothing to complain about whatsoever read more

Reliable and on time. Very nice guy that did the windows, and the price was fair. He did miss a few windows, but luckily they were on the first floor so we could get to them. I would call them again. read more

The team that came to clean my windows and screens did a great job. I'm very happy with the service.

I was pleasantly surprised when I called Ernest Windows requesting information on getting my gutters cleaned. They had one of their representatives on a job nearby and asked if I would like the job done in the next hour. I said yes and within an hour, the gentleman showed up. He was very nice, and respectful. He carefully went over both levels of our home and blew out the gutters and downspouts. I couldn't be happier. And their price was fair. Thanks Ernest Windows! read more

this company is terrible. they showed up trying to charge more than the quote. my neighbors used this company and got a low quote because "they have substantially smaller screens" well we measure the screens and turn out my screens were smaller. absolute scam of a company. I would recommend hiring someone else or doing it yourself. Oh should I mention you hung up on a customer who has been with you for 20 years when all she wanted to ask was why you're charging more? Terrible! Would you like to explain you saying that the neighbors screens were smaller when we took measurements and that was false? Bait and switch! read more

Will Birb did an awesome job cleaning my house gutters. It needed prompt attention and I was very satisfied with the finished job. I recommend this business for their professionalism and response time. Thank you Ernest Windows, Inc read more

These guys did a great job cleaning our house after nearby road construction covered it in grime. Linas was thorough, professional and a pleasure to deal with. Our windows and siding look so much better than they did. Highly recommended. read more

Ernest Windows us at 11am to cancel their 9am appointment to clean our windows. This is the the 3rd time they've done this to us. Don't waste your time or money with Ernest Windows. read more

I had a great worker who came and cleaned the gutters, windows, and did a power wash - and everything went great.

I contacted them Thursday they were here Friday at 9 am! Professional, efficient great value. Completed the job well and in a timely manner. We are very happy with the window cleaning. Would use them again. They also clean gutters, do deck maintenance & power washing and carpet cleaning! Great company! Thanks for your help! read more

Came and washed windows outside the same day I called to make an appointment. Did a great job.

Pathetic customer service--they give you a window during which they will arrive; however, fifty-six minutes after your window has expired, they decide to call you and tell you they can't make it. What a waste of my time. AVOID this business if you want to avoid wasting your time. read more

counted the number of windows on my house before calling for an appointment for window cleaning (inside and out). Was given an estimate and the crew showed up and did a very nice job...but after they left, I realized that I was charged more than what was quoted...called the office later and was told that I was charged for 13 more windows than I actually have...then they sent me a piece of paper that says that sliding or casement windows are charged as 2 windows per...why? is there more glass? NO! Why wasn't I told this when I made the appointment or before they started the work? consumer beware!!! read more

Ernst windows was originally scheduled for a 9 am Monday appointment. On Sunday they texted and changed it to 10 am Monday. By 10:30 with no serviceman in sight we called them and they said he'd be there in thirty minutes. An hour and 45 minutes later he shows up! Serviceman was not friendly. He did not want to clean the window sills unless we paid him extra ( we had been informed that since we personally clean our windows every year, there would not be an extra charge.They only charge if window sills are extremely dirty which they weren't!) He finally agreed to wipe the sills but did not wipe the very small inside casing at the bottom of the windows. It would have taken him 10 seconds a window to do that! Then we were informed for the very first time if we paid by credit card there would be a 5% charge! I would never use this company again nor recommend them. Buyer beware. read more

Ernest Windows came out to my parents house less than 1 hour after we communicated on Yelp and cleaned all the gutters masterfully. My parent's house is quite large and on a sloped lot. There was a lot of gutter to clean! What impressed me most was that they did all the work while there was a pretty moderate rain shower happening! Rather than delaying the work, they finished the job. Thank you so much! read more

Awesome! Easy to schedule, very responsive, and did a great job. We will continue to use for window cleaning and other needs!

Haven't seen my windows shine like this since we moved in 6 years ago. I'm happy with the work and value. Service was excellent thank you Luke! read more

Ernest Windows - Window Washing Near Me - Bartlett, Illinois

called and received estimate and appointment. no one arrived within specified time and calls to company cancelled x4. finally texted and received a return call and appointment set up for Friday. received a text at 8:45 Friday WILL BIRB was on his way. At approximately 11:15 Will arrived and wanted to walk around the house so he could give an estimate. when he came back said they would be unable to do all of the windows as they needed a longer ladder to reach 2 of the windows. He refused the option of completing all of the other 30windows and several French doors, said they would be back on Saturday. No one showed up or bothered to contact me. DO NOT HIRE THIS COMPANY . read more

Quickly hit back to me with an estimate which was less than others. Was able to get time within 5 days. Kept me posted on day of related to arrival with window. Did a great job of inside, outside and screen washing! read more

Just because they are willing to come out the same day doesn't mean they will do a good just means they are responsive. Have an 986sq ft home gutters in the front and back. Four downspouts left a debris in the downspouts. Damaged gutters. Should have listen to The owner when he said oh you didn't read the bad reviews the ones that didn't make it on yelp. Yeah read those cuz those are factual. He called me a liar when I shower him pictures of the gutters not being cleaned. Second guy came same thing showed him and he was looking at me like what's the what's the problem really don't you clean gutters???? What waste should have went to the casino read more

Windows were thoroughly cleaned and S was very courteous and efficient. I would recommend and use them again. read more

As usual when you get a quote online when they actually do the work the price is higher than quoted. In this case from $115 to $157. Windows are much cleaner than before but not perfect. They did not get into corners and left drip marks on storm door windows. I do not have the ability to keep taking days off to have workers come to house. read more

Ernest Windows - Window Washing Near Me - Bartlett, Illinois

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We had our whole house window washed with screens inside and out. They also washed our skylights and screen. We are always very pleased with their professionalism. We have carpet on one set of stairs which they cleaned. The stairs look great, can't find to many companies that will come to your house and do a set of stairs. Always pleased! read more

I wouldn't recommend this company. They rescheduled the service two times on the days they were supposed to perform the service. The quality of service they provided was good but they are not reliable if you need to get it down by a certain time. read more