I made an appointment, as they yrecommend, for 3:40. I got there 15 minutes early, as they also…read morerecommend. Upon arrival the doors were locked. I waited for a while when another lady who also had an appointment showed up. When I told her the door was locked, she looked at her phone and saw that they canceled the appointment 25 minutes earlier. Sorry! What a way to run a business!

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

On my 4th trip for bloidwork I arrived at 7 as a walk in. I knew I would be back later. I scheduled…read morefor 7:30. Showed up 8:20. At 8:40 when I inquired was told my 8:30 was taken. Phlebotomist was snotty. Prior trips arrived at 7 to schedule appt. Started to register was told by receptionist that the sign was there for acreadon, we don't open until 7. It was now 7:20. Told me not to register it would screw up whole system. Wait a minute, am I the one that didn't come to work on time? Never again at this location. ​

I have a bad knee and transportation is a huge problem for me. I was in the middle of scheduling an…read moreappointment only to be told that I can't because I'm not a current patient. That was devastating to hear. I don't have many options of doctors offices that are covered by my insurance that I can actually get to. I felt rejected. I FELT LIKE I WAS BEING LIED TO!

I used to see Tammy Slayman, NP and absolutely loved her. She moved and I had to change to Dr. Lisa…read moreDitchey. I cried when I left the office because she was so amazing. The time she took with me and how she made me feel was like no other physician I have seen. I would recommend her to anyone. She was beyond incredible.

Mom is a Senior with end stage heart failure, end stage COPD, and pneumonia. Transported from…read morehealth facility to Summa ER. ER saw her and requested her be admitted. Summa does not take her insurance plan, so now being transported to Akron General delaying care hours more. Disgusting. Insurance and hospitals need overhauled by the government. Mother was a nurse for 40 years, and this is how all the seniors are being treated. Disgusting. Do no harm is the medical oath, but it's all about money. Smh

I had to have a surgery that required staying in the hospital for a couple nights after. I received…read moregreat care from the nurses and doctors. Although I didn't have a huge appetite, I found the food to be good, especially the soups and the bacon they served for breakfast. My room was large and comfortable and I heard very little noise from the hallway. There are huge windows and it felt very welcoming for a hospital room. My room was kept clean and tidy and I had plenty of amenities (wash cloths, toothpaste/toothbrush, lotion, etc.). The pre-op nurse Pam was so nice and made me feel at-ease, even though I was anxious. Nurses on my floor: Chrystle, Melody, and Bryan were all awesome as well as the nursing supervisor Becky who came to check on me several times. Nursing assistant, Liv was beyond sweet and helpful. My surgeon and the residents were all knowledgeable, straightforward, and kind. I felt like this was high quality care and I was kept well-informed of everything. It was convenient having my pharmacy order delivered to my room before being discharged. Great experience at a modern facility.