This is nothing against the woman working as she was very kind and I had no pain during my test…read more It's the fact a company as large as this one is going to have one person running this whole clinic dealing with checking in patients, pulling lab reports, drawing the blood and assisting on the kiosk it's extremely sad to take advantage of an employee like that please properly staff your locations people checking in for appointments early were told it was a 2 hour wait

These are the rudest workers I have ever dealt with. We waited for 40 minutes after checking in and…read morethen she told us we weren't at the right place but refused to tell us where to go. I will never go here again if I have any power over it. If you have any other options go somewhere else.

If I could give a 0 I would. This is the second time I come to this establishment on a Saturday and…read moreit's closed. The doors say they open at 7am and I have a 7am appt and doors are still closed at 741. How do you have an appointment scheduled and the place never opens? This is not the first time this happens to me. It's irresponsible and inconsiderate. Wasting people time especially while fasting, it's ridiculous. How do you run a business like this?

went in wit an appointment checked in the kioks. I was 10 min late so waited my fair share then…read more1:10 passes by try to check in the kiosk again since there is no really any personal. 10 min go by a lady is saying hey I have an appointment for 9:15 and its already 9:45. so I proceeded to stand up and question my appointment at 8am all she says loudly is your late ... and I have waited my fair share then she looks at the paper work and says you checked in at 9:20 even though I check in at 8:10 am... all this to say please have at least one person at front.. kiosk are not that reliable nor help the elderly people that were there trying to check in

THIS IS SERIOUSLY THE WORST HOSPITAL! I've been waiting for ever over an hour and a half with…read morepeople in the waiting room with not much severe symptoms such as myself .. came in for antibiotics for a tooth pain and have wasted most of my day here . When I finally got called again I waited well over and hour in a room that they never even changed the sheets like how freaking gross !!! I'm still currently here so I'll update this in a bit so far and overall very very disappointed

I have NEVER given a 5* review to a hospital and I have been there and done that! But well deserve…read moredespite a few nuances. I am writing this review with the intention to follow-up with executive management on a very important issue that should be addressed in caring for elderly/disabled/autoimmune compromised patients. Let me make it clear that our national health system as a whole has yet to recognize the difficulties experienced by this population when admitted into a hospital setting and is fixed and grounded on predated standards and to recognize that "one size does not fit all." So, all and in all, this precursory review goes to staff and NOT policies, logistics and procedures overall. "For individuals with disabilities, hospitals must comply with the Americans with Disabilities Act (ADA), ensuring full and equal access to their facilities and programs. This includes making communication easily understood, ensuring physical accessibility, ..................and providing reasonable modifications of policies, practices, and procedures." From experience, and even when physicians determine these patients such as me need to be admitted to the hospital, we often find ourselves waiting for hours in pain and discomfort, not getting enough food or water, not moving around, not being helped to the bathroom, and not getting the kind of care doctors deem necessary. I had not eten from around 11:a.m. till Saturday around 9:00 a.m. I have major gastro issues. In my situation, I requested ADA accommodation at the onset on arrival at the ER. Not a single staff member it was to my surprise, was familiar with the term ADA or what accommodation entailed (providing reasonable modifications of policies, practices and procedurs). Not the lead nurse/charge nurse, doctor, no one! But I pulled it up on my phone so as to familiarize staff with what the law states and what I was asking for, none of which was out of the norm for my situation. Thanks to Ms. ShirleyAnn (RN) and the room nurse who last attended to me. The attending ER physician was exceptional. I am so sorry, some names escape me. I am a hard draw, so I had a few extra sticks. The first IV placed did not work.......nurse never realized right away. Second IV had to be placed. Only complaint I have on the actual ER floor was that buzzers for assistance were not being responded to. I had to actually call 3x to get the finished IV thing removed as blood was now pooling in it. That scared me, might not scare anyone else, but I had never experienced that. After several hours, I was transported to a room where I realized I would share with another patient a few feet from me. I explained to the nurse and lead nurse my situation and the accommodation request at the ER. They also were unaware and never heard of the term ADA Reasonable Accommodation (a practice across all businesses including hotels, housing, almost every aspect of life where individuals come in contact with service). Both were very kind, understanding and immediately worked diligently to move me to a room that was not shared and for that I am grateful and thankful. The transfer to another area resulted in a short-lived relationship with the initial staff and the new staff were excellent. My attending physician on 3rd floor exceptional. The morning (Saturday) staff was exceptional, professional, kind, understanding. I want to particularly ask that Nurse Chris be recognized for the best performance I have experienced in a hospital setting. Also, Patient Assistance lady s well. Kudos. Anyhow, too many meds at the same time for me with gastro has made be not too well. AS an advocate I am fully aware that the healthcare system in the U.S. is currently facing significant challenges in providing adequate care for elderly and disabled patients. A lack of training among healthcare providers and a bias towards treating disabled patients have led to a substandard level of care. This was not so here. Food gets a fail as correct orders never came. Fix that and the ADA issue and you're magnificent.

I was instructed by an AdventHealth clinic to get lab work done. The paperwork specifically listed…read moreQuest Diagnostics as the place to go. However, the clinic staff told me to go to AdventHealth Heart of Florida instead. A month later I received a bill for $900. I have disputed this charge for three months, explaining that AdventHealth staff directed me to their own facility rather than Quest Diagnostics as the paperwork indicated. For comparison, the most expensive equivalent test at Quest is $399. As someone with a family, a $900 bill for lab work is simply not reasonable--especially when I was following the instructions given by AdventHealth staff and the paperwork pointed to a much lower-cost option. I expect transparency and accurate guidance from a healthcare provider. Being sent to a more expensive in-network facility against the written instructions, then being held responsible for the much higher bill, is unacceptable.

So I came in last Thursday to do my fingerprint service with the young lady there. She was very…read morekind and quick which was good for me because I was in a bit of a rush. I'll definitely be returning if I have any other tests required since this office covers a lot of different services. Thanks for the professionalism

From the owner: We are here to offer you and your company 5 & 10 panel Drug testing services that range from…read moreEmployment, Pre-Employment, return to duty, Follow up testing, Random as well as Live scan Fingerprinting services. Walk-ins are welcome as well as Appointments. We are partnered with many major labs to provide Expedited services to suit your needs and maintain a Drug Free workplace.