Cancel

    Open app

    Search

    Quest Diagnostics

    1.8 (40 reviews)
    Closed 6:00 am - 3:00 pm
    Updated 2 weeks ago

    Quest Diagnostics Photos

    You might also consider

    Recommended Reviews - Quest Diagnostics

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    17 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Almost impossible to make an appointment, nobody picks up the phone at any location. Just very frustrating and not user friendly at all

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Thomas B.
    31
    48
    118

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rose A.
    83
    18
    0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    My experience just as always have been pleasant, even during the Pandemic the Staff continue to provide great service and Professionalism

    Business owner information

    Photo of Quest Support

    Quest Support

    Thank you for sharing!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Eliminated all reception jobs. Staff not helpful. Walk-ins are not accommodated (says online & on the phone that walk-ins are welcome).

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    The Quest Diagnostics lost my blood work. I was there Dec 23, they did the blood draw and lost it!

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    The person at the door. Unprofessional, rude, does not help with questions, horrible. Give her a costumer service class, she needs it.

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Took over 30 minutes to schedule an Appointment using their automated system... Extremely frustrating being unable to speak to a human being

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Quest Support

    Quest Support

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Quest Diagnostics

    Review Highlights - Quest Diagnostics

    Amy, who did my bloodwork was very kind and fast.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Quest Diagnostics

    Quest Diagnostics

    3.1(22 reviews)
    2.8 mi

    I got to Quest this morning at 7:30 for a 7:40 appointment. I have blood work done every four…read moremonths, and during my last visit the technician took my prescriptions, scanned them in, and told me they now had them on file, so I wouldn't need to bring the physical paperwork again. When I got there today, they said they did not have my prescriptions on file. I explained what I had been told, and I had a copy at home and said go back and get it. At this point I was starving since I had to fast before the blood work. Instead of focusing on helping me and finding the scanned paperwork, the staff seemed more concerned with who had told me I didn't need the paperwork. That visit was four months ago, I don't remember the technician's name, and it's concerning that they don't have a record of who performed my last blood work. Unfortunately, Quest is one of the few options available when you need routine blood work. Going forward, I'll make sure to write down the technician's name and bring a physical copy of all prescriptions with me, even if I'm something else.

    Had to get some blood tests for my food allergies. Checked in via their QR code and scanning my…read moredriver's license. Then waited for a few minutes; tracking board inside was great. Got called inside and the care quality was great; smooth and painless stick by the phlebotomist. Overall, a great process and experience for a necessary part of life.

    Photos
    Quest Diagnostics - Located in The Garden Shops

    Located in The Garden Shops

    Quest Diagnostics - Her arm has gotten progressively worse

    Her arm has gotten progressively worse

    Quest Diagnostics

    See all

    Quest Diagnostics - Waiting room

    Quest Diagnostics

    2.3(49 reviews)
    1.7 mi

    Christine was amazing! She went out of her way to help me figure out the tests I needed. She was…read moreprofessional, kind and provided a pain free draw.

    Typically my doctor(s) have taken my blood at their offices when I am there for an appointment but…read morelike other doctors I've had, they sent me to QUEST DIAGNOSTICS to get my blood tests done.... IN THE PAST, I'd walk in to the office waiting room and go to the service window and sign in... the staff member would verify my doctor's order/request and tell me to sit until they call my name (a lesser wait if you have an appointment but it was not required). BUT ON THIS DAY, I entered the waiting room but then service window was missing.... it was literally gone and now there is only a couple of digital kiosks to sign in. I don't know the info for everything, I have a couple questions and I don't know if I signed in correctly. There is a glass door into the offices so we knock but no one came. AFTER 30 MINUTES my name is called... as I walk to the door, another gentleman that was clearly as frustrated as I was, asked the girl a question... she was rude and short with him. WHY ? ? ? There is no one to help and this guy in about 80 years old left to figure out the digital system. She could've helped but instead she just told him he signed in wrong and to do it again (no offer to assist). Another phlebotomist takes me to a room beyond the glass door and she asks for my doctors order (referral) and I told her it was sent from the doctor's office. She RUDELY told me it was not; so I called right in front of her and they said it was sent and even gave me the date and time. The staff member really did not care and said I need it from the doctor so I told her I will have them send it over right away... didn't matter because the Quest phlebotomist said regardless of when we get it, it will take at least 45 minutes to process. I understand the wait to process but the RUDENESS and HORRIBLE CUSTOMER SERVICE WAS INTOLERABLE so I left... and the waste of time of not being able to sign in with a staff member (could've told me they were missing my referral before wasting so much time) Per recommendation of one of my doctor's staff members, I ended up at LabCorp... they were night and day to Quest.

    Photos
    Quest Diagnostics
    Quest Diagnostics - Check in

    Check in

    Quest Diagnostics - Waiting room

    See all

    Waiting room

    Labcorp

    Labcorp

    2.0(29 reviews)
    3.0 mi

    Office is small, cramped and understaffed. They're going for the low rent to maximize profits. No…read morereceptionist and everything has a low-end, low-quality feel. We stood at the window with no response after 10 minutes. We saw people just walk out after waiting too long. The only thing that went smoothly is the tablet software at check-in. Nicely designed interface so kudos to the software dev team. Quest is definitely a higher quality and more professional option from beginning to end.

    I've raised my review one star because at least I got a response from the rep to my complaint. It…read moredid take a full week for them to respond, though. I will add that the phlebotomist / person working at front desk did not present giving my credit card as "optional". She called me to the side desk, asked for my license, insurance, and credit card in a very hurried way. When I asked what the credit card was for, she mumbled something and I don't even know what. Feeling anxious about being tested for medical problems in the first place, I probably should have asked for more info or put up more of a fight but I just went with it. I was already anxious and was not wanting to be seen as one of those crazy, annoying customers that customer service so often has to put up with. Lesson learned, I will put up more of a fight next time. And lesson to all, YOU DO NOT HAVE TO GIVE THEM YOUR CREDIT CARD. Also please note per attached email that they see nothing wrong in just charging your card and to get your billing info from your insurance company. In what world is that ok? "Charge card first, you can ask another company questions later" seems to be Labcorp's motto. I guarantee there will be a class action lawsuit about this, and I will gladly take part.

    Photos
    Labcorp
    Labcorp
    Labcorp

    See all

    Quest Diagnostics - laboratorytesting - Updated May 2026

    Loading...
    Loading...
    Loading...