Friendly staff, great with kids! The service is great all around. I've never had to wait more than…read more10 minutes and the results are always back to my Dr. Within a day or two.

Seriously understaffed at this location. Came in at 10.50am and was lucky to get out by noon. They…read morehave music blasting in the collection area that is somewhat off putting. The line waiting for one person to take lab work is unbelievable. Looks like she's not only taking the collection but also in the lab processing it for pickup in between customers who are waiting. In the meantime they have three women working the front desk area.

I am NOT a good patient when it comes to blood work. I panic horribly - lose sleep about it, obsess…read moreabout it, etc etc. This Labcorp was the best!!! Rose was absolutely amazing!! She did my blood draw (literally) in less than a minute. She was so calm and knew exactly how to keep me talking and get my mind completely off what was happening! From the moment I sat in the waiting room to the time I walked back to my car after taking a second to relax after sitting up after the draw was in total was 4 min! Amazing. I'm never going anyplace else!

They are so sweet here and took me right away. I'm really nervous when it comes to getting blood…read moretaken and they made me totally comfortable. Definitely go here if you ever need lab work done. Tanya and Rose helped me today and they were great.

Checking in is easy and quick. They even text you how much longer till it's your turn. I was in and…read moreout in 20 minutes.

Once again Labcorp has disappointed me…read more As has happened in the past, the bill was only sent to my primary insurance and not my secondary insurance. Now I have to call Labcorp to have it sent to the secondary. They asked me to pay the bill at time of service; it's a good thing I said, "No."

I waited for over 2 hours to get my blood drawn. The staff was shorted so I understood. I had…read morethree orders for my blood work. 2 came back in 24 hours but the third and most important never came back. I called and left messages. I emailed. And finally after 6 days I received an email that my blood work was never evaluated and was presently in process. Nobody returned calls. And there is no way to speak to a human. I doubt I would ever go back there unless an emergency. The hours are 6:30 -2 but they locked the door at 11:30 and told people they were too crowded. So folks who had later appts were turned away. So unprofessional

The people that work at this LabCorp are nasty and unprofessional. We walked in and were told there…read morewas an hour wait and wait in our car for a text. My wife is wheelchair bound and wasn't feeling well but her doctor wanted the bloodwork ASAP. After an hour we went back into the office. No one was waiting in the office. We were told our wait would be another hour and a half and we couldn't wait in the office even though no one else was there and a three person limit was posted. I asked for the Manager who refused to give m her name. These people have no idea what they are doing!

The receptionist is one of the coldest, rudest people I've ever met at a medical practice. She is…read morein the wrong line of work. I'm sorry if she's having a bad day, but, I'm sure that a large percentage of the people with medical problems requiring bloodwork are also not having a great day.

Oak ave labcorp The woman that drew my blood did not alcohol…read morewipe site prior to or after drawing blood.big no no Then she stuck me so deep it was crazy. I still have a lump and now have to get an ultrasound to make sure I don't have a bloodclot! She was terrible.her name started with a V. I reported this as Noone should have to go through that and she should be fired

Why do I book a appointment But the people who don't go…read morebefore me. Appointment time was 30 minutes ago, people who did not have an appointment came in after and was taken before me. No Management Skills. Hire people who are confident.

My experiences at this LabCorp site have been excellent so far. The office is clean, up to date…read moreand there is a rather large area to wait in outside of the actual check in/waiting room, in the hallway. Today I had my lab work done by someone who appeared to be a new employee here. No bruising, no problem whatsoever. Extremely professional and courteous.

Needed bloodwork for surgery and I can't say enough about these SKILLED PROFESSIONALS at this site…read more I am a retired nurse and know what experienced team of staff work here. I was quite surprised as this was my third time coming here and there was a line outside, waiting for them to open. To my surprise, they all said they would wait at this site as it was worth coming here for the reasons I stated ULTIMATELY the reason I LOVE LOVE coming here is I am a difficult stick and every time I've come they got me right away and no butterfly!! Can you imagine.....I literally don't get anxiety coming to this LabCorp at 65 Lacey Rd. HIGHLY RECOMMEND!!

Good experiences overall. But not all the technicians are equally adept at drawing blood.read more

This place gets a one star because that's the minimum you could possibly get. I 'walked in' and let…read morethe staff know that I had a 'Stat' blood draw that needed to be drawn within a limited time frame and that, While I was 'walk-in', could I be seen even if a customer with an appointment came in...: 'No, no, no, no , walk-ins will get no priority" Uhhhh ok, in no mood to discuss further. Ok Fine. I'll wait. So I wait until there are no other customers and am called back. I go back to the blood draw area. The woman asks and I confirm my name and address and phone number. She never asks me for a photo ID. Then she asks for my insurance card... Well that's fine but I don't have the actual card because I just got my insurance the first of the month and the card hasn't arrived yet... Well I guess that means to this woman that you can't get any medical procedure any lab testing or anything done until she sees the card... Absolutely no help no alternative no ... nothing. I show her my insurance information: BIN#, PCN#, Group # ...everything. 'No,no,no .... There is so much identity theft ...we need to see the insurance card", ... but ... she hasn't asked me for any photo ID. I have a drivers license and US passport... The address matches the medical information on her screen the name matches the name on her screen I have two forms of photo ID...! One is a passport... 'No, no, we need to see your Insurance card! No, no,no ... seems to be about the extent of her problem-solving skills. At this point I'm about to blow my top... So I leave... Post haste... So what do I do? I go to the quest diagnostics three miles away or so.... It couldn't have been a more different scene. Very helpful staff, very willing to oblige, very willing to help me out. I show her my insurance information, it all checks out, blood draw in in the time frame needed, and I am out of there in 5 minutes..That's the store on River Mule Road ... go there ... very, very professional, helpful and accommodating.

"I've gone here on several occasions. The staff is super friendly and wait time was better than I…read moreexpected. Also, the office and exam rooms are very clean and the staff pay close attention to privacy. The test results were promptly sent to my doctors and I also got a report in the mail within 2 days.

Staff was very nice, but watch out for billing department. September 16, we asked before services…read moreif they take our insurance. Answer was yes. We spend winter in Florida to return home to a collection notice that we owe money. Never received a bill, never got a phone call or message and no emails. Bottom line they didn't submit the claims correctly and still have a threatening attitude towards us with collections. The insurance company will cover a mammography 100%, no reason for us to think we owed anything. This company made no effort to contact us, or very little before sending to a collection agency. We will never do business here again and do not recommend them. It appears the insurance company will pay after they re-submit the claim correctly. Oh, Lacey imaging has so many different names you have no idea who you are dealing with.