This Zwanger location is by far the best running in the area. If you complete your forms online…read moreprior to your appointment you will usually walk right into your testing. Parking is ample and the staff is friendly. The front office is clean and organized with lots of seating. The only real issue here is the area where you are prepped for MRI's. The area is large and open with zero privacy as you answer sensitive questions. You can also clearly see into each testing room when you are in this room. On the day of my last MRI there were about four employees in this space and the room was an absolute wreck. It was disorganized and it seemed as though personal items were strewn everywhere. Although the staff is wonderful the mess really does leave a bad impression. Lynn, a nurse who has put my line in most times I have gone for testing is absolutely wonderful with the lightest touch. I am always happy to see that she is the nurse when I arrive. Overall, best diagnostic imaging office in the area, just ignore the mess.

West Islip whole facility has got to be the most disorganized establishment on Long Island. The…read morewait time was an hour with no chair left to sit in, with a disabled patient and aide. They came to get the patient after 45 minutes and the mri tech said oh wait I have an another patient on the table still and no where to put you, so go back and wait. The front desk is useless and never friendly, just robots on their phones.

Excellent facility as usual with Northwell. Great service, radiology test, and representatives…read more Allison was very helpful in connecting the dots etc. Thanks Northwell.

Northwell Imagining of Smithtown has impressed me very much with their covid precautions. They…read moreput social distancing and everyone is required to use hand sanitizer and wear masks. Everyone working here was really nice and really professional. The scans were read quickly and results reported to my doctor in a timely manner. I would definitely recommend Northwell Imaging of Smithtown, especially during the time of covid.

Wow! From the professionalism, honesty, up front ess of care and being welcomed with a warm,…read morefriendly smile ....A+ While others claim " personalized care" Medical Arts delivers. Ample parking, personal, courteous, speedy and centrally located.

Do not use this facility. The people that work there do not follow proper procedure. On 10/11/19 I…read morewas supposed to have an MRI with contrast. That requires a blood test first to determine if I am was a candidate for the contrast. That is not what happened. Instead, they asked me to drink the three pints of cleansing fluid. Get into the gown. Have the IV inserted into my arm, and get into the MRI machine. After I was in the MRI for 5 minutes, they pulled me out and said that they could not give me the test. The creatinine level was too high. I completed my paper work and indicated I was claustrophobic. I am sure they did not read it. The cleansing fluid gives you the runs. I had to suffer through that too and never got the test done. I also questioned the waiver they asked me to sign about the contrast. The waiver made it sound like the contrast will stay in your system for months and years. I asked to speak to the radiologist, but they would only let me speak to the technician. A doctor has to be on premises if contrast is given. They assured me that the rate of incidence was .01%. Who knows if the radiologist was even on the premises or if the technician knew what she was talking about.

The Smithtown location is the worst!!! Do not go to that location, rude heartless unprofessional…read morepersonal! Made us wait over an hour so staff can walk around lobby while eating and so we can watch them finish lunch. Will NEVER go to the Smithtown location again and neither should you!!! Terrible patient care!!!!! Plus, their water machine is out of order? Terrible location just terrible. Plus, their water machine is out of water!

An employee named Dean could not have been kinder or nicer or more empathetic to every single…read morepatient that came in! He is a true asset to swanger-pesiri! He works in the Smithtown West office. Although he was alone at the counter, he gave every patient that came in his undivided attention. He explained everything to every patient and one guy who was obviously uncomfortable standing, he told him to sit and he would call him up when necessary. It just was such a breath of fresh air to have Dean take care of all of us! Thank you dean!

Recently I had Tissue Exam by a Pathologist. McClain Laboratories was the service provider used by…read moremy Doctor. My appointment was early April 2022. This week I received a bill for the balance not covered by Medicare. I dreaded calling but I didn't see anything regarding my Blue Cross Insurance being billed. I wanted to be sure before I paid out more money this year. Today I called and was amazed that my hold time was only a couple minutes. A very nice employee answered and after I explained my problem she was very thorough researching the details of the claim and my insurance. It appears that they left off two digits of my Insurance number. She said it could take a few weeks or more before my insurance is billed and responds. I had such a good experience and was so happy that I don't have to pay another bill right now that I decided to write a review. It's a pleasure when a billing representative that knows their job asks the right questions and takes care of the issue. I wish every provider allowed me to talk to the billing department directly!!

A very close and dear friend who is a nurse for over 20+ years brought her young daughter here for…read morean X-ray and the technician (a man) wanted to take her into the room ALONE. Highly irregular and strange that you would want to do that with a child. When she insisted that she CAN go in and wear the lead apron, he begrudgingly complied and was actually upset as if he his plans were thwarted. The manager was made aware. Do not let your children go in alone with this man. This is highly irregular and strange.

DO NOT COME HERE. The technicians are understaffed and do not care or pay attention to what they…read moreare doing. They do not provide oxygen for those who need it, even through they have tanks. The technician was careless, lazy, and did not communicate.

Debra is amazing! I was so nervous for my first thermography appointment and she put my mind at…read moreease and made me feel so comfortable. This was so much better than the traditional mammogram and I will definitely do again. Thank you Debra!

My appointment was at 8:30 I got here at 8:05 it is almost 9 and I'm still waiting I am ready to…read moreleave. They expressed they are 10 minutes behind but now I'm waiting a half hour and I have somewhere else to be at 10 and I explain that. I'm mad because I had another place but I canceled to come here wrong move. This place is hidden in the front of it there's dirt they need the landscaper to blow the leaves alway. Rugs to need to be cleaned or changed out it's a nice place I guess but I been to better maybe a shampoo will work. I'm just trying to get a mri and I feel if you're running extremely late let me know so I can plan around it. If you see the certificate it looks expired. Brian was nice very polite doing the mri the girl at the front she was ok but when I left she looked upset didn't say goodbye or have a nice day after I spoke to her. I'm glad Brian moves around I will go see him but not that place again

Sherry is a rockstar!! She helped my husband get a quick in/out appointment and got the MRI looked…read moreat and signed off on, so he could get the proper treatment. She is an asset to this location and deserves a raise!

If you use the online service for booking an appointment or you're waiting for results they are…read moregreat but if you have a question and need to speak with an actual person no one answers the phone or returns calls. Looking to find smaller labs because the big corporations are just an assembly line and you're the widget!

Completely unprofessional. Told me to not have a baby as she is taking my blood work for a…read morepregnancy test. I am literally there for bloodwork to make sure everything is going well after having had a miscarriage two months ago, and she is telling me "nooo dont do it, i regret having children" I proceeded to tell her i was there to make sure things were good because i just lost the last one, and she continued telling me she regrets having children. I will never go to this location again, because if I see this woman again, i am losing my mind on her. I kept my cool this time because she had a needle in my arm.