Went in for an annual mammogram today and found out I owed $150 for a Bill I never saw dating back…read moreto July 2015! I have never seen this Bill, it's never been on my credit history. I've never gotten a not notification or a phone call. Nothing about this bill until this morning. They proceeded to tell me then until I paid this bill I was no longer able to schedule appointments with them. How in the 10 years of me going to them for annual screening is this the first time I had ever heard about owing them never mention to me and all the times I had been going to them. What absolute crappy customer service and retention over $150. Shame on you Zwanger. You're not getting my money. Unbelievable

Great care!! Everyone was so nice! Even though the procedure was uncomfortable, everyone made me…read morefeel very comfortable!! I would definitely recommend this place!

Saved my life. Very professional. Treated in Commack Long Island and Koch Building in Manhattan…read more Both facilities are wonderful.

My wife was diagnosed with Stage 1, Grade 3, triple-positive breast cancer, and we have been…read morereceiving treatment at Memorial Sloan Kettering for the past several months. We initially chose MSK because the cold cap treatment was covered by our insurance, and we expected the high level of care and coordination that a world-renowned cancer center is known for. Unfortunately, our experience has been extremely disappointing. The biggest issue is that the facility appears to be severely understaffed. It is not uncommon to arrive early for an appointment and then wait anywhere from two to four hours before being seen. Communication between the nursing staff, clerical staff, physicians, and schedulers has been poor, creating confusion and unnecessary stress for patients and their families. We travel from Manorville for these appointments, and the lack of organization has made an already difficult situation even harder. My wife has completed chemotherapy and now only receives Herceptin injections, yet we continue to experience excessive delays. On one occasion, we received a text message informing us that the office was running three hours behind schedule. My wife is a nurse and repeatedly had to advocate for her own care. Before one of her surgeries, she had to request basic preoperative lab work herself. Patients should not have to push for what they believe are standard evaluations, especially at a world-class cancer center. Several incidents seriously undermined our confidence in the quality of care being provided. My wife experienced symptoms concerning for a pulmonary embolism, yet it took approximately 36 hours to fully evaluate and rule it out. We were also left seeking outside diagnostic testing to evaluate potential heart-related complications rather than having those concerns proactively addressed. Following her port placement, retained stitches were left behind and had to be removed. During cold cap treatments, obtaining pain medication became a frustrating struggle rather than a routine discussion about patient comfort. One of the most concerning experiences involved my wife's laboratory results. She noticed significant changes in her lab values and expressed concern to the nursing staff. Those concerns were dismissed. Two days later, she was nearly septic from an infection that required medical attention. While not every complication can be prevented, concerns from actively treated cancer patients should never be casually dismissed. Communication regarding pathology, biopsy results, and treatment updates was equally disappointing. We were often left reviewing reports through the patient portal without a call or explanation from a provider. No patient should have to interpret complex medical findings on their own while undergoing cancer treatment. The only consistently positive part of our experience was the PCTs and nursing assistants. They appeared overworked and understaffed, yet they were often the kindest and most compassionate people we encountered. Unfortunately, our experience with many infusion nurses was very different. Nurses frequently entered the room, hung medications, and left without introducing themselves or explaining what medications were being administered or why. Patients deserve to understand the treatments they are receiving. We also became frustrated with what felt like a rigid, protocol-driven approach to treatment. Decisions appeared to be based almost exclusively on a single clinical trial, while other studies and treatment discussions raised by my wife were routinely dismissed. We expected a more personalized approach that considered her specific history, symptoms, treatment response, and concerns. To make matters worse, we were incorrectly billed approximately $12,000 due to an administrative error. While the issue was eventually corrected, it created significant and unnecessary stress during an already overwhelming time. What was most upsetting was the attitude of some of the staff. The nurse manager was extremely rude, and the charge nurse came across as cold, dismissive, and unapproachable. When patients are battling cancer, compassion and communication matter just as much as medical treatment. MSK may have an outstanding reputation, but our experience was marked by poor communication, excessive wait times, lack of coordination, billing errors, dismissive attitudes, and a disappointing lack of individualized care. Cancer patients and their families are already carrying an enormous burden. They deserve timely care, proactive communication, and confidence that their concerns are being taken seriously. Based on our experience, I wish I could give this place zero stars.

After years going to Zwanger Radiology in Smithtown this is my first complaint 4/2/2026. The…read moreradiologist has no social skills, she does not communicate with the patient during the test to assure them it will be over soon.....assuming it is fine for patient being inside the tube with louds notices and no assurance when the test will be over.....i am very dissappointed with the service provided today by the female who did not testing....and therefore am writing a review.

Super thankful! Let…read moreme explain why. First, I called to schedule an appointment, and the woman I spoke with on the phone was extremely pleasant and helpful. I asked for a same-day or next-day appointment as I am trying to get pregnant, and my doctor believed I had a dangerous cyst and wanted me to get an MRI with contrast on it. Well, this woman called all these locations, got the pre-approval, and worked her magic. I was extremely impressed with the customer service. The second thing that happened was when I got there I got all setup and the NP I believe found out I was looking to get pregnant and was concerned that the cyst may not be a cyst and could be a follicle since it was over a month since not getting my period. She did a normal preg test but it was neg but it could be just that I was early. The thing that I loved was that she was so concerned and understood what my concerns were and asked that I come back a different day after my blood work came back with a negative preg test. I am so I'm[dressed that she was truly concerned and thought what was best for me. I feel so comfortable and thankful for people looking out for others and not proceeding with something that could harm a baby if this were to be done... so Kudos to that NP! I really appreciate you !

The staff are amazing. The experience was a very good one. I use their radiology services but also…read morego to Pure Mammography which I believe is part of the same company. Pure is a spa experience . Highly recommend

The Smithtown location is the worst!!! Do not go to that location, rude heartless unprofessional…read morepersonal! Made us wait over an hour so staff can walk around lobby while eating and so we can watch them finish lunch. Will NEVER go to the Smithtown location again and neither should you!!! Terrible patient care!!!!! Plus, their water machine is out of order? Terrible location just terrible. Plus, their water machine is out of water!

An employee named Dean could not have been kinder or nicer or more empathetic to every single…read morepatient that came in! He is a true asset to swanger-pesiri! He works in the Smithtown West office. Although he was alone at the counter, he gave every patient that came in his undivided attention. He explained everything to every patient and one guy who was obviously uncomfortable standing, he told him to sit and he would call him up when necessary. It just was such a breath of fresh air to have Dean take care of all of us! Thank you dean!

Came here for an X-Ray of my hip and it was easy and convenient…read more Waited only about 20 minutes until I was called. The X-Ray was quick, but getting up off the X-Ray table was the hard part. The person doing the X-Rays saw how much pain I was in and said she would put a rush on the results and told me to call my doctor the next day. Sure enough I called my doctor's office and the results were there. The people working here are friendly, I will definitely return when I need more testing for this hip pain I've been having.

Child getting an X-ray of hand was not shielded with a lead apron in any way. I would rather a…read moreplace that took the highest precaution. This place is currently Zwanger-Pesiri and I thought their standards would be higher. Waited 45 minutes after being told there was no wait. Asked to step outside for Xray and when I was allowed back in learned they did not shield his reproductive organs against any radiation scatter. You can find a better place for your child!

Very pretty office. Parking is ample. Doctor and nutritionist were helpful. Can't go wrong with…read morethat combination

From the owner: Catholic Health Ambulatory Care at Commack offers one convenient location to help you on your…read morehealth care journey. Our physicians are experts in multiple areas of care, from primary care to more specialized care, such as cardiology, women’s health, pain management, physical therapy and orthopedics.

Horrible experience. Advised them at pre-op testing of my severe perfume allergy. Everyone there…read morefrom the orderly sent wheel me to OR, nurses, aides, respiratory aides, and doctors where covered in perfume that filled the room the minute they entered. It was totally unprofessional. I continuously advised them they were triggering an allergic reaction after I had spinal fusion and an incidental pneumothorax but nobody cared. Not even while I was in ICU. I would never go back to this hospital. Ever!

My 93 year old mother is currently a patient at St. Catherine. Tried to contact Dr. Gupta on April…read more2nd by way of Doctor Services by requesting a return call. Dr. Gupta did not return my call. Tried Dr. Gupta again on April 3rd. However, I was advised that he was not in this day. I then left a message for their Team Leader, Dr. Saeed. I'm still awaiting a response. Additionally, on April 3rd I telephoned the nurses station regarding my mother's care and was advised that nurse Sierra was making rounds and I should call back. When I called again, I was advised that Sierra was not in this day and someone will return my call. I'm still awaiting a call. Can I request negative stars on this site?