I wish i could give this place a one star. It's absolutely horrible! The people at the front are…read morejudgmental, aggressive and will call you a liar. Ashley Butts Wilkers will take personal phone calls while in the room with a patient and they will refuse to see you even if you're only 16 minutes late even after you have called and talked to someone and the nurse on the phone said it was okay. I've never been to a place where i felt that they bully and judged someone as much as i feel it here. I've gave them multiple chances to make it right but years after trying to make this place work i will definitely go somewhere else. Just horrible and disgusting may karma give them what they deserve.

The lady who did my ultrasound was incredible, however the way I was treated from everyone else who…read moreworks there was horrible. NO BED SIDE MANNER AT ALL. They ladies doing your paper work act like their lives are hell, no smiles. I filled out a request for copies of the results just to get called two days later to have to fill it out again via online, just to get called the next day and have to repeat the information for the third time to a lady because she could get the information correct.

The front desk people talked to people, not just me, as though we were annoying children. Since we…read morewere all adults and mainly seniors, that's uncalled for. I only got to see so much of the bad attitudes of the staff because I had come early, and got called back late. After I sat in the back until 30 minutes after my appointment time I got up and left. That same day I made appointments with two other potential primary care providers. Two weeks later I got a letter from Alabama Medical Group indicating that they were concerned that they might not be able to provide the best medical care so they would stop providing care after 30 days. I did not write back to tell them that the "care" I had received was not even adequate, and that anyone willing to put up with disrespectful treatment from people who were willing to let the patient know just how overworked they are, well, I do expect good health care and am willing to leave to get it. Btw, I do have Medicare and Plan G supplemental insurance, so lack of coverage is not part of this.

I've been using Alabama Medical for years. Everyone there is professional and courteous. The lab…read moretechs are always amazing. I have used Dr. Donald Sanders and he is a sweetheart and great PCP. He is friendly, down to earth and very knowledgeable. He treats each patient like family. You have to wait a while but he is so worth it. My Dad has started using Dr. Burden after Dr. Ashurst (whom we love) retired and he is so sincere, listens, has a great bedside manner and very knowledgeable and smart. Our family is very happy with Alabama Medical! Thanks and God Bless You All. Robin