We came here for a flu shot for my daughter and the entire staff was very friendly and super…read morehelpful! The facility is modern newly built and located in a shopping center. The nurse that administered my daughter's flu shot was extremely knowledgeable; she recognized how tiny my daughter was and decided to use a smaller needle for the injection. Best place in the area for urgent care medical needs. And they accept most insurance!

Dr. Mark Pita from AFC Primed in eastchase saw my mom last month 6/2/2026 and diagnosed her with…read moreThyrotoxicosis. This is not a diagnosis to wait around with, but needs to be seen urgently. He "referred" my mom to another clinic, but my mom has never heard back. She has called AFC primed 3 times (goes straight to voicemail) and has went in person twice to figure things out, but they never gave her an answer. So I went into AFC primed today after over a month of not hearing back from the clinic they so "referred" her to and they never gave me a reason on why she was never referred. It's because they never did. It takes 3-4 days just for my mom to make an appointment, so who knows when she'll actually be seen? If this was done correctly a month ago she would already be seen. Dr. Mark Pita and AFC Primed in eastchase do not have any sense of urgency and keep deferring you.

They have a sign on their window stated they will be back at 2:00pm since 11:48 a.m. this morning…read moreit's 2:30pm why is no one here why does it four hours to be on break I have a scheduled appointment and no one is here

They lost my hair follicle sample. Now I have to reschedule and take another day off work.read more

In 2020, I saw Dr. Mark Pita at AFC PriMed Eastchase in Montgomery for serious back pain after long…read morework shifts. He never introduced himself and flinched when I lifted my shirt to show a dip on my left side--something no patient should ever see from a doctor. He briefly examined me and sent me for an X-ray. When he returned, he told me I had scoliosis in the coldest, most robotic tone possible. No sympathy, no explanation, no help, just, "Scoliosis is something people have to live with." When I began to break down emotionally, scared and overwhelmed, he showed zero concern. He never looked me in the eyes, and when I asked about yoga, physical therapy, or treatments, he bobbled his head repeatedly like he wasn't listening, clearly annoyed that I was even asking. It felt like I wasn't worth his time. He prescribed muscle relaxers and left. Later, I returned to him at the AFC Taylor Crossing location (after having to track him down) to get unemployment paperwork signed. Instead of offering understanding, he questioned why I quit my job and said, "I have patients with scoliosis who can work just fine," completely ignoring my worsening condition. He scribbled a note saying I could work as long as I didn't lift over 30 pounds, which blocked my unemployment and again, dismissed my pain. A second doctor later told me that if I had stayed at my job, I could have become paralyzed or needed emergency surgery. Dr. Pita failed me. I felt stereotyped as a lazy Black man trying to avoid work instead of being seen as a human being who needed help. His attitude was cold, careless, and emotionally harmful. Please, be cautious if you're considering him for care. Patients deserve to be treated with compassion, not indifference. Dr. Pita's body language said it all. Throughout both visits, he avoided direct eye contact, barely spoke to me, and constantly bobbled his head while I tried to voice real concerns about my condition and future. It felt like I was being brushed off for simply advocating for my health. I wasn't being dramatic. I was a young man trying to understand a painful spinal condition that had the potential to affect me for life. Instead of empathy, I was met with cold detachment and annoyance. At no point did he explain what Scoliosis actually was, how it worked, what treatments were available, or how serious my case might be. He never mentioned whether I should seek physical therapy, use a brace, get imaging done with a specialist, or even how to manage pain safely. I had to beg for answers, and all I got was a half-hearted response that I "could try yoga." There was no follow-up, no referral, and no concern for my long-term health. After being dismissed at my first visit, I was already feeling ashamed and lost. Then having to go back and practically plead with the same doctor for documentation to help protect my health and livelihood was even worse. It's one thing to be ignored -- it's another to be looked at like you're faking or trying to take advantage of the system. That's how I felt how he treated me: not like a patient, but like a problem he wanted out of the room. What's most disturbing is that his poor judgment and lack of care directly influenced decisions about my ability to survive financially. He wrote down that I could still work, which led to me being denied unemployment -- even though another doctor later told me I was at risk of permanent damage. I was told I made the right call by leaving that job when I did. If I had listened to Dr. Pita, I might've been seriously injured or worse. As a young Black man, I can't ignore the racial and class dynamics at play here. I came in wearing my work uniform, clearly exhausted and in pain. From the way I was treated, it felt like I was viewed as just another Black man trying to get out of work, rather than someone in genuine need of help. That unspoken bias is what makes the emotional damage cut even deeper. People like me are already less likely to be believed in medical settings, and this experience only reinforced that fear. I don't take writing reviews like this lightly. I've held this in for years, but I can't stay silent knowing someone else might go through what I did. No patient should ever feel belittled, dismissed, or treated like their pain doesn't matter. If even one person reconsiders trusting Dr. Pita with their care because of this review, then sharing my story was worth it. I highly recommend finding a REAL doctor who will take your concerns seriously, communicate clearly, and treat you like a person, not a burden.

Recommend you get your information ready ahead of time. I needed my I.D., insurance card, and the…read morename of the pharmacy to call in my prescription. Once checked in, notice the varying levels of stress in the waiting room. I watched as Marisha welcomed each visitor and ensured their check-in process was complete. During my visit to the urgent care, I was truly impressed by the seamless integration of human care and technological efficiency. This alignment with their mission to provide top-notch healthcare services was evident from the moment I walked in. The staff's emphasis on a well-prepared check-in process not only showcased their commitment to efficient care but also highlighted their understanding of the fast-paced nature of today's healthcare landscape. This forward-thinking approach is particularly essential in a world where staying informed and adapting to current events are crucial aspects of the healthcare experience.

Baptist East and Baptist South are supposed to be in the same system and share records. WRONG! I…read morehad to go to the GI doctor's office to have them call AGAIN and AGAIN, but was told they should be able to see the records. NOPE! I was instead sent to Baptist South which is even worse. Nothing like being in pai , in an emergency waiting room for 5 hours waiting to be seen even though you GI doctor called ahead and told you to go. Alabama Healthcare is nonexistent

I went there in severe pain and they wouldn't do anything for me. Did even see a doc just a nurse…read morepractitioner.