This is actually for the Parliament location on, so if you ask, I will remove it from your reviews…read more Just came back from there after 2 hours of waiting with not even an acknowledgement. Facility has no coffee cups, no toilet papers in toilet, and staff are laughing in the back but have no genuine care for the patients. They are behind a closed door, and it never opened up except for when a patient came out from being seen. There was an elderly couple who was also waiting, and a lady in for a job screening, and were all just forced to wait with no telling on how long the wait would be. Yes, it was on a Sunday, and yes, I understand that they also see kids at the practice, but... When I had arrived, there were 3 kids and 0 adults in the waiting area. 2 hours without anyone coming out to say 'oh there are 7 people in front of you' or even acknowledging that we are there. Their automated check in system tells you 'You may experience a few minutes of wait' but... not an hours. When a lady had an inquiry a rep opened the door, and I used that chance to ask 'how many people were ahead of me' and told that that I was planning on leaving if it was going to be too long. She got my name and went back, and must have forgot about the task, because I didn't hear back for another 8 minutes, which is when I decided to leave. They have the pre-register and automated check-in process, but it obviously does not operate based on actual availability/wait times as you're being forced to wait another hour afterwards. With all this being said... please at least check the bathrooms and refreshment area to make sure they are clean and that customers have access to the basic necessities. Thank you.

My wife and I brought our young son to this pediatric urgent care because he had been running a…read morefever over 100°F for more than a day, along with coughing, sneezing, and significant congestion. Given his history of ear infections, we were concerned he might have another one. After waiting over an hour to be seen (which we understand can happen when they're busy), we spoke with the nurse about his symptoms. The nurse practitioner then entered the room and immediately asked us to explain why we were there. Before we could even finish describing his symptoms, she cut us off and dismissed our concerns, stating that he was "just teething" and that a fever of 100.9°F "isn't a real fever." When we insisted that his symptoms were more serious than teething, she doubled down, claiming he didn't have a runny nose, cough, sneezing, or a serious fever. It took persistent advocacy on our part for her to finally agree to examine his ears. Sure enough, he had a severe ear infection. Had we accepted her initial assessment, we would have left without proper treatment after wasting over two hours of our time. While we understand that children can have overlapping symptoms, the dismissive attitude and complete disregard for our concerns as parents felt incredibly disrespectful and unprofessional. Parents know their children best, and being brushed off like that when seeking care for a sick child is unacceptable. I would not recommend this urgent care to anyone with a young child.

The Quest Diagnostics lab in Montgomery, Alabama: 10710 Chantilly Pkwy, Montgomery, AL 36117, USA -…read moreit's located in a Wallmart. Quest requires you wait in a room that is, at best, 10' x 15', with a large flatscreen monitor on one wall which eventually informs you when they're ready to perform your labs. When I arrived, I was introduced to a tiny room, already occupied with four other individuals, and we all waited, in close proximity to each other as the small chairs placed us side-by-side. Despite wearing a mask, I became ill for nearly an entire week after this appointment - a COLD virus. All I can say is: thank God it wasn't the Coronavirus, to which me and my spouse are particularly vulnerable. You should be thankful, too, Quest, because otherwise we'd be talking litigation.

Hours are subject to change. Will tell you an appointment is required when it has never been so in…read morethe past and there is absolutely no mention of that on the website. With a few exceptions the staff is generally not very friendly. Will use another location and try to avoid using these folks completely in the future.

I had a disappointing experience at this lab due to the behavior of one of the collectors; Mrs…read more Karlonda. She had the most nastiest attitude. Very blunt, rude and unfriendly. The interaction felt unprofessional and lacked basic customer care. When patients come in, especially for medical services, professionalism and respect should be a priority. I hope management addresses this so future patients have a better experience.

There was nobody at the front desk you could ask questions to. I walked in the bathroom and there…read morewas urine and toilet paper in the toilet from the previous patient. I asked if I could flush the toilet because there was a sign that said not to flush. There should be a distinction between patients that are there for drug testing or there for other reasons. The fact I cannot wash my hands and I'm touching a doorknob touched by hands that have also not been sanitized is an infection risk and reportable if not being properly sanitized between patients, which based on the fact there was still urine and toilet paper in the toilet from the previous patient lets me know, it was likely not. The phlebotomist did not let me know what she was about to do before she drew blood. Just poor customer service. I also waited an hour to have my blood drawn.

Never been here before and my first initial encounter was rude and snappy! Out of all businesses…read morehealthcare you should have more patience and professionalism because people that are seeking your assistance are in pain or in discomfort. One young female just looked at me and smirked so I went to the next window and I told the other young female what I needed she said,"it's 7:00pm, we closed sweetheart!"in a sarcastic manner! I advised the website said it says 8pm! She was like, "No ma'am!" So I just walked out! Wondering why the doors are still unlocked! I see why they have a 2star rating! No customer service skills.

After years of holding this in, I feel a responsibility to speak out and warn others. Especially…read moreyoung Black men, workers, and those living with visible or invisible disabilities. Dr. Mark Anthony Pita is one of the most heartless, unprofessional, and dangerous doctors I've ever encountered. In August 2020, I came to AFC Primed on Berryhill Rd in Montgomery, AL in serious back pain after work. I was a young Black man just trying to get medical help. Instead, I was mocked by the nurses when I tried to speak (possibly due to my voice or speech impediment), and then subjected to a cold, careless exam by Dr. Pita. He didn't introduce himself. Didn't show a shred of empathy. I explained my symptoms and lifted my shirt to show the sunk on my left side, and I saw this man flinch in disgust like I was something gross. He poked around a little, said one side was stronger, and sent me off for an X-ray. The tech was the only respectful person there. When he returned, he walked in the room and didn't even sit down. Didn't look me in the eye. He just said flatly: "You have scoliosis. It's something people live with." No context. No plan. Just a soul-crushing statement with zero care. When I had an emotional breakdown, he didn't react, not even human concern. I had to ask him about yoga or physical therapy, and all he gave me was a half-assed nod and a dismissive "Sure, you can try yoga." He handed me a prescription for muscle relaxers that could've harmed me, and walked out like I was a waste of time. Later, when I needed a signature for unemployment (because my job was worsening my condition), he basically accused me of being lazy. "I have patients with scoliosis who work just fine," he said smugly, ignoring my actual pain. He deliberately blocked my claim by writing I could work as long as I didn't lift over 30 lbs. Another doctor told me that if I'd kept working that job, I could've ended up paralyzed. Dr. Pita nearly destroyed my future because he refused to listen, to care, or to act like a decent human being. This man trained at the USC Keck School of Medicine, yet he bounces between low-grade AFC clinics with awful reviews -- that should tell you everything. His previous practice in Mobile? Shut down. Why? Take a wild guess. Dr. Mark Anthony Pita is a walking malpractice case. He sees struggling Black men as lazy, not human. He's not just a bad doctor, he's a danger to patients. Avoid this doctor at all costs. He shouldn't be allowed near anyone.

HORRIBLE!!! HORRIBLE ON ALL LEVELS.. Security guard in the waiting room.. this is a clinic for…read moreseniors but the have a security guard.. You have to be let in by said security guard.. why???... terrible customer service, terrible front office management, disrespectful, not a doctor on site.. minimal health examinations my nurse practitioners.. ignorant front desk employees.. I'm going back to my professional doctors where i can walk in and not see security... who needs that anxiety coming in the door where you have to be let in.. I'm going for health not a prison visit!!! Horrible experience

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Montgomery clinic today.

Thank goodness for early appointment, this business is quite busy…read more... Staff is friendly, check in was also smooth ......

I have been to several ot Physical Therapy Businesses in Montgomery and this is the worst,…read moreunprofessional, incompetent, greedy and dishonest business.I tried to contact Laurie Applegate and the director and owner, and neither called be back. I went to Therapy South for injuries that I acquired as a result of a hit and run driver. The Business is rather small in comparison to others that I have been to .I had an appointment for awhile, then suddenly Shara and staff allowed walk-ins to come in, and this place became overcrowded, and claustrophobic, there wasn't much air circulating, they were aware of the size of their establishment, however, didn't matter to them because they were greedy and only thought about how much money they were making,it was horrible, and I wasn't able to do my exercises and Therapy because one Therapist sent anothe patient to use the same equipment that I was using, it bwcame so unbearable, I had to leave early. They received over $3500.00 for absolutely nothing .I requested my Medical Records and I was absolutely astounded that Laura wrote in assessment comments that"PT seems to be doing well while she is in the clinic. " She is walking to therapy each session so this has helped a lot." This is absurd, based on an assumption, these duplicate statements and repetitive statement were written in numerous pages. I wasn't asked each day, how, I came to therapy, it was Winter time ,cold and rainy on some days.These statements that I waked to therapy each day was based on assumption and lies, all of my records are duplicates each day, they were too lazy, incompetent, unprofessional greedy liars too write new comments each time I came,that is the way it is supposed to be done. These records are repetitive and absurd, too busy trying to see ever patient that walk-in and this is why my records are a disaster,the worst ever. The assistant therapist kept the big lie going because he didn't change comments either Therapy Soth is a bad greedy business that didn't care about me as a patient, they only cared about the money, I do not recommend this business because they used bad business practices and they are dishonest, deceitful liars,they are awful and terrible. I regret I ever went to their business.