Great service! Fast and easy! Thank you for such a great…read moreexperience drawing my blood.

I am writing to file a formal complaint regarding my experience at one of your locations during a…read morescheduled pediatric appointment for my one-year-old child. I have visited this location before for my own lab work and previously noticed the front desk employee had poor customer service skills, but I chose not to say anything at that time. However, during my most recent visit, her behavior was unacceptable and needs to be addressed. When I was called to the window, she asked for the doctor's name, which I provided. She then began working on the computer and mentioned an estimated charge, which I was prepared to pay. I explained that I did not have the physical copy of the lab order paperwork and politely asked whether she was able to pull it up electronically. In a rude, condescending tone, she responded, "That's what this is for. Where do you think I got the estimate from?" Her response was unnecessarily disrespectful and unprofessional. I simply asked a reasonable question because she had not explained what she was doing. I told her that there was no need to be rude. Another customer present also commented that her attitude was unnecessary. After the interaction, she also loudly vented about "what's wrong with people today," which was inappropriate and unprofessional in a customer-facing setting. It seemed she failed to recognize that the issue was not the customers, but her own rude and disrespectful behavior. People should not be expected to tolerate being spoken to in that manner. The lab technician who assisted afterward was kind and professional, which I appreciated. Unfortunately, the front desk interaction overshadowed the visit. It costs nothing to be kind and courteous, especially when working directly with the public and families bringing in young children. This employee's demeanor reflects poorly on your organization. I will not be returning to that location because I should not have to deal with disrespectful treatment. I ask that this matter be formally reviewed and that appropriate customer service training or corrective action be taken. Thank you for your time and attention. Others, beware.

I saw the reviews and still decided to try my luck, terrible mistake. The front desk lady is the…read moremost rude person I may have ever encountered. She was also preoccupied on the phone to the point I had to knock on the glass after sitting there for 5-7 minutes while she's texting away, then gets an attitude for interrupting her. Don't waste your time here. I never leave negative reviews, I made a yelp specifically for this.

I went to this labcorp location for years until the lady who withdrew my blood hit a nerve in my…read morearm. That was the worst pain I ever felt in my arm. My arm was hurting with terrible sensations just with touch. I scheduled an appointment for a nerve conduction study and was told had antebrachial cutaneous nerve damage. Im afraid to get my lab work done now especially in that arm. Please find people who know what they are doing so this won't happen to anyone else. I will not go back to that location after this experience.

This was the calmest, cleanest, and most efficient lab I've ever experienced. Directions to the…read morelocation in the building were great, the check-in process was easy, and once I arrived it took only a few minutes to be called back. The phlebotomist was AMAZING. I have small veins, so I'm used to people fishing or not believing that a butterfly needle is the best approach. She took her time to find the vein, grabbed the butterfly needle without me sharing and on shot number 1, got it. She was humble about it, but I was so grateful to not be a pin cushion. This will be my spot moving forward.

At my last couple of visits to Quest, techs were incompetent & I was treated very poorly. First…read moreyour phlebotomist hands were shaking, which couldnt find a vein, someone else had to finish. It happened again with my most recent visit. Also when I was in the empty waiting area for my Access ride, which was late, your Wexford office manager said I waited long enough in the empty waiting room & demanded that I leave. I will be contacting a lawyer as Quest may have violated ADA laws as I cant stand long outside, with rain threatening, as I have back problems and need to sit. In addition, one of my sample vials became corrupted. Then today I called Quest where they said a fax order was received on 3/27, but that the office only considers orders which are sent electronically. This is true, as I asked in person several times if they received this order &they said they havent. I find the Wexford Quest to be incompetent, on the above 3 problems, and cruel for wanting me to stand outside.

First you use the kiosk... then you get called back for the blood draw…read moreTomeka was professional, friendly and competent I did not have any interaction with the 2 desk ladies other than I said have a nice day ladies on my way out. Both replied thank you, you too In and out in 10-15 minutes

Let me start off by saying I really like the people working there. They are all very nice. My…read morephlebotomist was funny and was talking about her day. But i noticed it when she stuck me for my lab work it wasn't the typical amount of time. It was super fast and a painful jab. I took a pic of my arm after 6 days. The bruise was worse on the first couple of days. I normally never bruise so I was really thrown off. I can't say I would be coming back even though everyone is super nice. I rather not get jabbed like that again. So sad.

Great!!! Shout out to Kierra (apologize if I've spelled her name wrong!), she made my visit easy,…read morefast, & fun. A great attitude. Hope Labcorp will give her a raise! Thanks again for the positivity & best of luck w school! A++++++++

DNA test just saved me from paying child support for a child I was led to believe was mine. Can't…read morethank them enough for making this process less stressful. Shoutout to Ms. Williams!

I was so lucky to have found them last minute I had a court date coming up and last minute I was…read morenotified I needed a legal/ court admissible DNA test. I called GraceLab Solutions and was able to get a next day appointment. Shanae' was professional, quick, and informative during the whole process. She also able to go to my son's father in Washington DC and complete his test. I will definitely be referring my friends and family who may need DNA testing!