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    Quest Diagnostics

    2.9 (135 reviews)
    Closed 5:00 am - 5:00 pm
    Updated over 3 months ago

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    Self check-in kiosk
    Jeanette P.

    My first time here. A little hard to find as there's no obvious sign, but head to the western side lot, and walk through the side door. The lab is the final door on the right. Inside, it's clean and bright. There is no check-in desk or person to receive you. Check in at one of the 3 kiosks (two were functioning). Folks helped others who got stymied by that process. By doing all ahead of time on the app, you'll get a message link to click and avoid the kiosk. I got called 10 minutes after my scheduled appointment time, which really isn't bad. Folks were being called at a fairly fast clip. My phlebotomist was friendly, thorough, and blissfully drew painlessly, without so much as a drop of blood or bruise.

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    5 years ago

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    Quest Support

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    3 years ago

    No wait with appointment, and painless blood draw. They have a good phone app to get results.

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    Page 2 of 4

    Ask the Community - Quest Diagnostics

    Whats the earliest time you accept walk ins?

    I'm not 100% sure but I would think they would be okay with seeing you once they open, 5:00am. Hope I'm not incorrect.😬😄☺️

    View All 3 Questions

    Review Highlights - Quest Diagnostics

    I absolutely hate getting my blood drawn but I came here for the first time today and it was the best experience I've had.

    Mentioned in 11 reviews

    Read more highlights

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    Haven Elite Urgent Care

    Haven Elite Urgent Care

    4.6
    (279 reviews)
    0.2 mi

    Haven Elite Urgent Care:…read more Genuine care by a solid and thorough Doc. Attention to every detail. Appointments spaced out to allow for quality and personal one on one care and treatment. X rays on the premises. I was rear ended in a car accident. I was rocked. My back, neck and right shoulder were jacked up. I went to a hospital ER in the area and it was slammed. So I went on our good ol' Yelp and found this wonderful urgent care. Everything about this experience - the first phone call with Gabrielle, her care, concern and professionalism; her being on the ball and so efficient( btw she is a US Navy Veteran)- this set the tone for a great and calming visit. Dr Cho was incredible. Very personable, cool, related to me and was just so very thorough as he covered every possible avenue and took his time treating me, testing my reflexes and my areas of concern. He was very thorough. He showed me and detailed all of my x rays. The office was immaculate. Clean and very well organized. There were complimentary mini water bottles and some snacks for the patients. Great medical establishment.

    When your primary doctor can't see you right away, we rely on the advise of an urgent care…read moredoctor.... so i head to Haven Elite. I had explained to the doctor that my back had been injured for over 2 weeks so he prescribed 5mg of Flexeril for 10 days. After taking this and staying away from the gym for 6 days, there was ZERO improvement. The medicine wasn't doing a thing for me. So i called them to see if they could switch up my muscle relaxant and they said I'd have to come in again. WHAT! I was literally just there for the same exact problem and you want me to return?!? They just want another reason to bill my insurance, as if my first copay wasn't high enough. My advice- if you can wait for your primary doc- WAIT! OR find an urgent care where they really want to help and not just collect on insurance.

    Photos
    Haven Elite Urgent Care is conveniently located at the Haven Ave. exit off the 210 Fwy. in the Haven Village Shopping Center.
    Haven Elite Urgent Care is conveniently located at the Haven Ave. exit off the 210 Fwy. in the Haven Village Shopping Center.
    Broken bone? We got you covered! Not only do we offer X-Rays in house, We offer fiberglass and orthopedic quality splints!
    Broken bone? We got you covered! Not only do we offer X-Rays in house, We offer fiberglass and orthopedic quality splints!
    Disinfecting our x-ray machine

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    Disinfecting our x-ray machine
    Labcorp

    Labcorp

    3.1
    (101 reviews)
    4.0 mi

    Everyone, patients and employees, are angry and rude. It is not a good place to be unless you want…read moreto lose faith in humanity. I witnessed patients being rude to each other, and patients being rude to the employees regarding the long wait times. It felt very uncomfortable to witness while sitting in the waiting room. Also, I waited for over two hours here, and then they turned me away because they said they are too full for today. Then, they told me to show up at 7 am tomorrow to get in line for them to open at 8 am. They did not apologize or seem sorry to say this to me. Management should make this place appointment-only if they cannot handle walk-ins. ALSO, if a Labcorp member is planning on leaving me a generic response to this Yelp review like: "Hi, We are sorry to hear that this was your experience at the Upland, CA Patient Service Center. Thank you for bringing this to our attention. We will look into this issue further." Just know that that is a USELESS comment for me and anyone else coming to your business. Why give me an extremely generic response to my message if you aren't going to fix this? Maybe actually fix the wait times by getting rid of walk-ins or having a much easier, well-functioning scheduling system. If it is fixed, then I will value your response.

    First time to this location. Parking was easy, large building, wasn't well marked for Labcorp…read more Extremely small waiting room, only seats 8. Waited an hour and a half WITH an appointment! Can't even imagine what people without appointments were waiting. The staff is nice enough, but they should not have been taking ANY walk in's in the appointments aren't being done on time. Terrible service. Will not return here. Do not recommend this location. I'll drive further to go literally anywhere else

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    Labcorp
    Labcorp
    Upland Labcorp

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    Upland Labcorp
    Quest Diagnostics

    Quest Diagnostics

    2.9
    (110 reviews)
    3.7 mi

    Thank you to Quest and Julieta for a wonderful experience. I was seen quickly and felt no pain at…read moreall. I was pleasantly surprised. Julieta was so sweet and offered to draw my blood while I was lying on a bed after I mentioned that I sometimes get dizzy after blood draws. I didn't end up choosing that option, but I thought it was very kind of her to offer. I plan to return to this location for my future needs.

    I've been to Quest Diagnostics multiple times, and I want to start by saying that this facility is…read moreconsistently clean, and most of the phlebotomists I've encountered have been kind, professional, and efficient. That's why this review is so disappointing to write. On April 15th, I had a very negative experience with a phlebotomist named Michelle. From the moment I sat down, she was cold and dismissive--no greeting, no basic courtesy. Her tone throughout the appointment felt rude and unnecessarily aggressive. Instead of communicating calmly, she gave abrupt commands like "scoot up... no, more," without any professionalism or kindness. The actual blood draw was worse. On the first attempt, she missed my vein and tried to redirect the needle twice. During the second redirection, I felt a sharp pain and said "ouch," to which she responded by rolling her eyes before removing the needle. I ended up apologizing--despite being the one in pain--because of how uncomfortable the interaction felt. She never apologized. She then attempted the draw on my other arm, applying the tourniquet far too tightly and choosing the basilic vein. As soon as she accessed the vein, it began to blow. Despite this, she continued the draw and collected four tubes while I started losing sensation in my arm and hand. For context, I am a phlebotomist with 10 years of experience, so I am very familiar with proper technique and patient safety. I regret not advocating for myself in that moment, because the situation was not handled appropriately. Unsurprisingly, I developed a hematoma almost immediately in a very sensitive area. She provided minimal bandaging--it didn't even stay on--and gave no aftercare instructions. I had to manage everything myself at home, including icing and proper care. I have already reported this experience directly to Quest Diagnostics through the appropriate channels. I was told that a supervisor would address the situation and that this employee would be shadowed for retraining. While I appreciate that this is being handled internally, I am sharing this publicly so others are aware and can make informed decisions--personally, I would recommend avoiding this phlebotomist at all costs, if possible. This was one of the worst experiences I've had getting blood drawn, and it stands in stark contrast to the otherwise positive experiences I've had at this location. *I'm including pictures, including the bruising right after the draw and how it looks 24 hours later

    Photos
    Organized, clean and with lots of rooms
    Organized, clean and with lots of rooms
    No employees in the front, just kiosks. No ones to speak too for help or explanation.
    No employees in the front, just kiosks. No ones to speak too for help or explanation.
    Quest Diagnostics

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    3D 4D Ultrasound By 4D Special Delivery

    3D 4D Ultrasound By 4D Special Delivery

    4.6
    (330 reviews)
    3.1 mi

    Absolutely amazing experience!…read more We had the most beautiful and emotional experience at Baby 3D 4D Ultrasound. From the moment we walked in, the staff made us feel so welcomed, comfortable, and cared for. Our ultrasound technician was truly incredible -- she was so kind, gentle, and patient with our baby, taking her time and never rushing the process. She repositioned, waited, encouraged baby to move, and made sure we got the clearest and most special images possible. You could genuinely feel how much she cared about giving us the best experience. We went in at about 26+ weeks and the 5D images were breathtaking. We could clearly see our baby's face, her chunky cheeks, lips, and even her little expressions. It honestly felt like meeting our daughter for the first time, and we will never forget that moment. The room was cozy and peaceful, the atmosphere was full of love, and everyone in the room felt included in such a special memory. We left with full hearts, huge smiles, and memories we'll treasure forever. If you are considering a 3D/4D/5D ultrasound -- do not hesitate. This place is worth every single penny and more. We will absolutely be recommending Baby 3D 4D to everyone we know. Thank you for giving us such a magical first look at our baby girl

    Rosie was fantastic. She made our experience extra special and we can't wait to come back!read more

    Photos
    3D 4D Ultrasound By 4D Special Delivery
    3D 4D Ultrasound By 4D Special Delivery
    Rosie was super nice and very professional I recommend

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    Rosie was super nice and very professional I recommend

    Quest Diagnostics - laboratorytesting - Updated June 2026

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