Angela is extremely help and greeted me at the door! She is speaks clearly and provides great…read moreinstructions. Thank you!

Super disappointed coming from my old heath care kaiser was hoping this urgent care would listen to…read moremy issues and not do its best to get me out as fast as possible ... only good thing was noone else there ... i will not go back , televisit would have been better.

Had a really great experience at Cottage Clinic! Everyone was friendly and welcoming, and Cyndle…read morewas especially amazing. She was kind, helpful, and made me feel really comfortable throughout the visit. You can tell she genuinely cares about her patients. Definitely recommend!

I have been here a few times since they opened several years ago (fortunately nothing too serious!)…read moreand every time has been a positive experience, including recently while I've been dealing with a terrible cough that just doesn't want to go away! First of all, I love that they are within walking distance if I felt up to walking! Also, the place is always very clean and neat and the staff are always very friendly and helpful. I've never had to wait more than 5 minutes before being taken to a room and I am usually seen by the nurse and/or doctor within 15 minutes. None of us like being sick or slightly injured but it's great to have a place so close to home that has staff that cares about your health and does what they can and you don't have to wait in long lines like some other UC places. The only thing I wish they had was an EKG machine because the one time I felt like I needed my heart to be checked, they didn't have one so referred me to ER but it's great that they can do X-rays.

Nurse Blanca was extremely rude shushed me and my son when we were trying to talk to her plus in…read morethe manner in which we were shushed horrible bedside manner she would not listen to me asking the same questions that I would have given her answers to already Dr. Was nice Nurse Blanca was horrible!!

The whole old deal from the beginning to the end it was amazing. It was comfortable confident,…read moreclear, and respectful. If you want care real care this is it. This is the place with the leader, Dr Leo lopez a true human and a real doctor.

I've had blood drawn here many times in the last 6 years. It is always very easy. Never waited…read moremore than 5-10 minutes if that. Last time I was there, I did not feel anything when the needle was inserted. Staff is always pleasant and welcoming. This place is one of the best kept secrets in Ventura.

In the past, when a doctor requests a blood, urine, or feces sample i have gone to another place…read morethat begins with the letter Q. I don't think I can say the name here. Q always has long waits. Yes they are shorter with appointments. it is often crowded at Q. A couple years back, my doctor said, Do you want to go to Q or Pacific Diagnostic labs? I had never heard of Pacific. I said I would try Pacific. WOW!!! This place has never had more than 3 people in the waiting room!! You do not need to make an appointment. Say what??? It is so dang convenient. The test results are super fast!!! Many of the doctors who are affiliated with CMH can see your blood results. So my gastroenterologist can check out my results as well as my endocrinologist. Easy peasy. I forgot to add my general doctor to my lab work. You can tell Pacific labs of all the doctors you want to see your test results. Pacific Diagnostic Labs are nearly perfect. I did have a couple of times when my insurance said there was a problem. I called and these 2 issues were resolved. I believe that there is only 1 or 2 people who work here. I do not know the name of the main gal. She checks you in and does the tests. She is a 1 woman show. She is always kind, friendly, & professional. I low-key do not want word to get out so this place doesn't get crowded and yet, I owe my fellow yelpers this knowledge.

Exceptional care today from everyone overall. I always have a great experience (at this location…read moreonly) when I or my family is in need of care for the unexpected illnesses. I highly recommend a same day appointment to prevent walking in during the busy times. Thank you Mayra, Ashley, Maria and Ariana for taking great care of my mom!

Horrible and dismissive staff. They didn't want to handle the paperwork to bill an HMO patient…read morebecause it was already 7:25 and refused to see me. I have been seen by Cottage before without issue when in a pinch but at this location they were so rude. I had a possible fracture and needed an X-ray but I was told "there is one down the street that will take you but they're probably closed. Bye. Have a good day" as I limped out of there. Don't expect to be treated with respect when the staff are in a rush to get off work. Shame on them.

Walking in on a warm autumnal October at noon, I was able to easily park at this facility. I came…read more20 minutes earlier than my appointment as I anticipated paperwork. Arriving all the way from Orange County, I thought I would give the imaging centers in Ventura County a try The office was extremely easy to find being in suite 120 at the intersection of the hallways, basically the center of the building. As I opened the doors, the interior seem spacious with inviting interior decorations. I am typing this review as I sit in the waiting room. The paperwork for me took about 5 minutes to finish as it was rather straight forward. The staff seem kind when they knew immediately who I was even as I was a new patient based on my appointment time. The ultrasound technician was extremely nice and courteous, having over 15 years of experience. The ultrasound experience was efficient as can be as I was comfortable, yet he was able to take a lot of pictures both ventrally and laterally with his ultrasound wand, with the right amount of pressure without it hurting. The ultrasound gel was warm and much appreciated it. The small talk was brief and enjoyable as I remained pretty much quiet throughout the entire procedure except holding breath when he says so. Afterwards, I returned to the office where I was able to reschedule my upcoming chest xray appointment with Stephanie. She had excellent customer service and was very polite. She even let me prefill a form so I don't have to fill it on the day of. Overall, I got my results back the next day. Instantaneously. I don't know about the other reviews on here but this has been the most pleasant experience I've come across in imagining. Coming all the way from Orange County. I look forward to my next appointment! Update: Amber, the x-ray technician for my chest x-ray was extremely skilled. She helped me remove my necklace, was very courteous, polite, positive, and radiant as she took my x-ray in an efficient manner. It literally took 5 minutes. The front office staff was also in the festive spirit with Halloween attire. In conclusion, this diagnostic office is probably the best office I have ever visited in my life! (And I've been to a lot of medical offices as an EMT).

I am conflicted writing this. I will say that this place is very clean and well kept. Scheduling…read moreand customer service was fine on the phone and they were nice in person however I came and brought my father, this is where 3 stars is. The front check ins consist of 2 small sections, 1 has 2 front ladies with computers next to each other where you check in and stand up. The other small section to the right has another person with a computer and for someone to sit down if needed. However the section with 2 people you are literally standing next to another patient, me and my father were checking him in standing next to another patient as she was checking in. I attached a photo for reference. During check in, they did state they would ask a few questions, I did not think too much of it till they started asking him about his medical condition, past medical treatments, his current medications and history OUTLOUD. I got uncomfortable after a while and asked to complete it myself, why are we speaking this out loud? Is this not against HIPPA? They give patients registration forms to sign with a clip board and have them sit down... why not let your patients complete the medical questionnaire?! Why should patient standing next to us hear his current diagnosis, medication and current and past treatments especially if its super sensitive to him. My father and I noticed that after he mentioned specific words regarding his personal life, the patient to our right kept looking over. Again the answers themselves were sensitive and I don't feel my father got the privacy he deserved. After we left my father was really not happy with that and neither was I. He did NOT feel his information was private despite how many people are in the room or not, why does he have to say it outloud? If management is reading this, as a worker in the healthcare field myself... I would suggest patients answering that themselves on paper as this info is private. No matter if people stand next to each other at check in, we can hear everything here in the waiting room chairs. Other than this, I will say this place is very clean and nice and well kept.

June 2025 I've been meaning to write a review for sometime, unfortunately I got sidetracked…read more Initially there was a glitch when I showed up for my appointment, however the gal at the front desk arranged for me to go directly to Rolling Oaks at the St. John's location. Once there I received excellent care. *Isabella / mammogram *Rose & Lydia / bone scan *Rene, I believe she was the tech who saw me afterward: I recall reviewing her computer screen w/her. I opted for the EBCD out of pocket test, not just as an extra precaution, but to hopefully drive the cost down making it more equitable for everyone. Perhaps this precise AI test is what we were reviewing together. Grateful I'm finally circling back to leave a good review, as a previous brain scan at this facility was less than desirable. I will say however, in regard to the MRI review I received conscientious follow up.

Ok so I had to come back as this is closest to my house and I must say ... service has improved…read more I have been dealing with a lot of health issues and I had been traveling to Thousand Oaks to avoid this place. I needed a CT with contrast and I had the most caring tech . He quickly put the IV catheter in and checked how I was doing often . He was so respectful and kind. I did get a little sick after the test and made sure I was ok. Receptionist / office staff were also nice . Overall I had a great experience during a test that is pretty nerve wrecking for me.

This is a great medical office! I feel confident in the care I'm receiving and the ease of being…read moreseen is a plus. I've had to wait over two months to be seen at other offices and that is never the case here! Definitely recommend!

This review is specifically for my personal experience with Alexis Murray P.A. & Astrid…read more We have been going to Primary Medical in Oxnard for a short period of time and my husband and I are so happy we stumbled across them. Alexis Murray is the BEST. She is very attentive, lets you fully explain yourself & your concerns, speaks to you so respectfully, doesn't gaslight you & tries to see things your way so that she can better understand you, & she respects your personal beliefs, & does not come off judgmental nor does she make you feel stupid. Lately we have been going to see Alexis Murray for my son almost once monthly. She is always so patient and detailed with us. She explains herself very well & lets us as parents feel safe enough to ask her many questions & figure out how to go about things in regard to my son's health. She also is so reassuring and makes us feel safe!!! She is a gem there. Astrid is a medical assistant there at Primary Medical and she was also very attentive with son. She made him feel very comfortable and made him laugh. When you have little kids all the little things matter & when they take the extra steps to make sure your child is comfortable it puts us as parents at ease. I, myself have also been seen by Alexis Murray & can attest to a great bedside manner. All in all, I am super happy that my whole family goes to Primary Medical in Oxnard. Give Alexis Murray a go, you will not be disappointed!!!