Been using them for a while now, they are very reliable and professional, and their…read moremosquito-treatment service has been a game changer for us.

These guys are terrible…read more I had them come out to clean my gutters. I made a phone call and set it up. The individual on the phone was kind enough. He kept trying to up sell me - didn't even get a single cleaning yet. They were delayed significantly in showing up. A month past the estimate they made. They finally show up, unannounced, and offer additional services on the side. They seemed like reasonable services so I thought I'd take the guys up on it. In 15 minutes, the guys were done cleaning the gutters. So I spent $250 for 15 minutes. Not only did they not appropriately clean the gutters, they additionally left a mess, not cleaning up after themselves. They left gutter slop, tree branches, and other garbage on the lawn. The extra services? A bunch of garbage as well, doing minimal agreed upon work. I write a Google review expressing my disappointment. I ended up receiving a phone call from a lady who works for Cincy Gutter Boys who tries to bribe me to take my review down. Not only was it a shady thing to do, it was also a weak bribe. Find someone else to do your work

This company came to my house, without ladders, to give me a price on installing a gutter diverter…read more He used a drone, took a couple of pictures, then proceeded to tell me I didn't need a diverter - even though 4 other companies had agreed that was the solution - then tried to sell me a leaf filter-like system for thousands of dollars. RUN!

From the owner: Roofing and Gutter service providing quick turn around for residential and commercial projects. We…read morestrive to give you the best deals and savings along with top quality USA-made products and excellent customer service, satisfaction guaranteed. Serving the Southwestern Ohio & Cincinnati Tri-State Area. Local family owned and veteran operated.

My parents hired this company for a full roof replacement, and they exceeded our expectations every…read morestep of the way. The team was efficient, professional, and the finished roof looks incredible. They kept the site clean and finished on time. Highly recommend for any major roofing project.

We cannot say enough good things about SWORD. They did fast, high quality work, helped us with our…read moreinsurance company saving us a lot of time and grief. They were able to come out and give us an estimate immediately after the storm damage was done. They left our yard around our house, cleaner than when they got here. The office staff was also very professional, kind and helpful. My husband is a home inspector and knows high quality when he sees it. We will never use another roofing contractor. We will continue to recommend them to anyone who asks. We are so happy with our new roof!

When the time comes to replace your home's roof you have a lot of questions that you don't know the…read moreanswers to. I saw a Klaus crew working in my neighborhood so I reached out to the Project Manager who then contacted the company's Inspector, Josh. When Josh came to inspection our roof and to provide an estimate of what our 40 year old home needed, the report was very detailed about what we needed to have done. The inspection revealed some small problems which we will be addressing with the replacement work but we had NO idea the problems existed! Josh make a thorough inspection of not only the roof but the attic area above the house and garage. (This was not a drive by inspection). The Estimate provided by Josh was very detailed and itemized for the Roof and Gutter work our home needed. Everything was listed and the price was very competitive. Looking forward to the installation.

Klaus repaired the roof, the gutters, and the posts under the porch roof for us. They were very…read morethorough and paid a lot of attention to detail in the porch posts.

When it came to the quality of work when replacing my 35-year old roof, Deer Park Roofing was…read moreabsolutely amazing. A large crew arrived at 7:00 a.m., the crew boss introduced himself to me, asked where the outlet was and patiently listened to my concerns. The crew was industrious and, according to my neighbor, more joined them as the day went on, so at one point there were 20 people working on my roof. It was completed in a day, looks amazing, and was done with a high level of quality, according to my neighbor who is himself a contractor. The driveway (where they dumped the old roof into the garbage truck) was pristine when I came home from work. Everything they did spoke of expertise, great work ethic, and excellent workmanship. What I wasn't really thrilled with was the inconsistent customer service. It seemed like a patchwork variety of people who worked with me at one time or another during the process, and no one really kept me informed on what was going on. The initial assessor gave me minimal information on even simple parts of the process, like how a choose a shingle color. (You waited a week to tell me (only when I specifically asked) that I could go to the office and take some shingle samples home, so I can compare it with the house color?) And the morning of the roofing job when I had a concern regarding one of the employees, the crew boss was dismissive of it. I called the office and they sent out a supervisor, but no one got back to me on what happened. (I didn't need details -- a simple "we looked into it and resolved it" would have been sufficient). But what really sticks in my mind was when the job was completed. There wasn't even a text message to notify me that they were finished, or any type of conversation or report on how it went. I came home from work to find them done and gone. Finally, after not hearing back from them (or even getting a bill) for a week, I called the office and was told that "earlier this week" (I assume 4 or so days after the initial work) a Deer Park inspector came to my house, checked the workmanship and approved it. So you went on my property without my knowledge and walked on my roof? And at no point discussed what you did with me or showed me pictures of the results? So would I use Deer Park again? I'd have to think hard about it. I hate being in the position of either choosing great workmanship/expertise or good customer service towards the property owner -- is it too unrealistic to expect both?

We had ice dams whenever it snowed, but not leaks with rain. Since our roof was 22 years old, we…read moreknew we were approaching the end and would need a new rood soon. However, we did not want to ice dams that caused winter leaks ignored, especially since we were replacing the roof in the spring when snow would not be expected for another 8-10 months. Both the person who gave the bid and the supervisor of the work proposed the same solution. This made us feel comfortable that what they suggested might work. (Come back next winter!) The day they planned to replace the roof, rain was predicted. They let us know they would come the next day, unless rain was again predicted. They arrived at 7:20 with 8 workers and a supervisor. They finished at 2:30 pm. The roof looks great. We are the third house on our cul de sac to use Deer Park Roofers. We all are happy with their work.