Love their selection, communication, quickness of measuring and getting product in. Installation…read morewas incredibly fast and well done. Manager at this location won't cut corners or be dishonest with you in any way. Highly recommend.

Really happy I went with them. I priced McSwains as well. Same carpet and the pad for three rooms…read more McSwains was far higher but came down a bit after showing this quote. Still was $400 difference. My main concern was having painted white floorboards I didn't want damaged. Our salesman Andrew is always high energy, polite, on time and professional. My only issue is paying 100% up front. Still not a fan. Regardless, he got everything ordered and scheduled within a few days. Install was a couple weeks after contract. The install crew was absolutely amazing. No scratches on my trim. Looks amazing. Highly recommend.

I have known and used Steve Contois at Carpetland in Milford for about 10 years now. He's always…read morefair, reasonably priced and does great work. This time he had Milton Mareno and Sons install the hardwood in our house and they did such a great job. They put plastic up to keep the dust out of the rest of the house. They cleaned daily. But best of all, they under promised and over delivered, they got done sooner than they thought. The way customer service is lately, rarely do you ever get good customer service any longer, let aline great and even more rare is to get what you paid for. We got all of that. So we thank Carpetland, Steve, and the guys at Milton Mareno & Sons!

DON'T DO BUSINESS WITH THEM!…read more I've been waiting for my laundry room tile/laminate flooring to be installed for 3 weeks now. The washer & dryer were moved to the middle of our theater room. We've had to take our laundry to the laundry mat. The delay has also kept the carpet guys, also from your company, from laying the pad & carpet in that room. I've been put off and stalled for 3 weeks now and I'm sick of the inconvenience and costly laundry service your tile person has caused. Customer satisfaction is not alive and well in this situation.

Mcswain carpet lost my business today...if I wanted rude, lazy, over priced, and unprofessional I…read morewould have done the carpets myself....was hoping to put in furniture tonight but instead I'm repairing walls.

Unfortunately, we had a very bad experience with McSwain flooring and will never have them or an…read moreArmstrong floor in our house again. Be forewarned, neither company will stand behind their flooring and the "lifetime warranty" they sell you is meaningless. We purchased an Armstrong vinyl plank floor (A6899 Luxe Plank) from them for our kitchen. It was supposed to be their top-of-the-line floor and was sold with a lifetime warranty. We recently started a remodel of the kitchen with plans to keep the flooring in place. However, during construction, our contractor noticed that the vinyl planks were separating at the joints. We called McSwain, who in turn sent someone to the house (Paul I believe) and he was extremely rude and condescending. He basically said our issue was "an environmental" issue and they would not honor the warranty claim. With this news we opened a claim with Armstrong in the hopes that they would stand behind their product. Fast forward 5 months later and today they rejected the claim stating, " issue you are having with your flooring is not a warranted issue". No other information provided. Our kitchen is no different from any other kitchen, so their excuse of it being an "environmental" issue does not hold water. Especially given that they can't/won't explain what that even means. Steer clear of both McSwain's and Armstrong!

This has got to be the noisiest non-rebound bedroom and hall carpet padding and carpet I've ever…read morebought!!! Like walking on packing bubbles!!! Its been several months and its still noisy!!!

I get all my work done here. My guy is Michael he knows all of my homes and is able to pick out the…read moremost perfect selections to choose from to give my home the look that makes others go wow, which is really what we're going for right. Love you Bobs our installer J R is amazing. I guess that's all I have to say about that

Let me start by saying "going above and beyond" is an understatement. During our carpet…read moreinstallation, it was discovered that part of our subfloor needed to be replaced. The owner, Mike Valvano, personally came over to our house on a Sunday to repair the subfloor. That is the kind of service that is rare in these days. In addition, the carpet installation went smooth and looks great!

There is need to look any further for your flooring projects! The Valvano company did a better…read morejob than I could have hoped for. I feel certain that I got the best carpet for the best price. They were very professional and skilled at their craft. I'm an hour's drive from their store and the owner made multiple trips to my home just to make sure I had everything I needed and that everything was going well. He did so much more than I expected. They have great products and a great crew. I HIGHLY RECOMMEND THEM FOR ANY PROJECT!

The carpet they sell is fine but the installers they use aren't that great. Also, they did not…read moreleave an extra piece to be able to fix areas called store never heard back from them after three calls over several years.. gave up still have small hole in carpet never fixed. Also carpet nut stretched very tight. Came loose within the first year. And to keep their warranty, you must have it clean once a year by a professional company they recommend!

We had a very good experience with Buddy's Flooring America, Ridge Ave, in Cincinnati. Julie was a…read morestand out as the sales person we met with in the store. She showed us some great options after listening to what we wanted. She explained the way to get the best value - which is buying from the carpet Buddy's has purchased in volume. Julie then came to the house to measure and sent an estimate. On the day of installation (they completed in one day when we thought it might take two days), the installers were polite and excellent at their job. They came in and went right to work. Now we feel we have a new house thanks to Buddy's.

For it being 2025 your website is so lackluster... No search function, no color selection, no brand…read moreselection.... Horrible experience. Going into the store is much better but as someone who knows nothing about flooring it's too overwhelming!

We were able to compromise and work out a solution with Buddys about our problem. We met with Kim,…read morethe Florence Manager, a fantastic listener with great customer service, to replace the carpet and do 3 other areas of our carpet with a competitive price. For a few days, there were 2 stairs that were the old carpet. My skeptical teenager, who wanted to just keep the old carpet, was convinced that the new carpet was definitely better and similar to the old carpet in our home. I highly recommend working with Kim for all your flooring needs. Thank you Kim!!