The owner of this company, Tony McNeilen was highly recommended for specialty flooring and angle…read morecutting. He is the best. I had 2 bathrooms, a landing at the bottom of my stairs on an angle and a landing by door redone with luxery LVT. This man had such an attention to detail on the cutting of all the angles that made the entire installation nothing but perfect. Tony was the consumate perfectionist and his knowledge on flooring just blew me away. This company is the best!

This company just did major damage to our walls and did subpar work. A one week job stretched into…read more5 weeks. We had them place waterproof laminate throughout the main area of our main floor. Three bedrooms of carpeting. Vinyl in a bathroom and a mudroom. And waterproof laminate in the finished basement. The first crews didn't cover/ tape off appliances or areas as stated in their contract. The whole house from the 14 ft ceilings with 10 ft ledges to the ducts and 6 brand new appliances' vents were coated in flooring dust because they used multiple electric saws inside our house. They dinged and gauged every single wall in every room. Massive amounts of damage to newly professionally painted walls. Some gauges removed layers of paint. There were black hand prints all over the walls. Their lunch garbage thrown on the lawn. The flooring in the basement was installed incorrectly. They left off the protective plastic layer that goes underneath. We have a video camera that points right into the basement door. Otherwise we wouldn't have known until our floor failed - then would've been told that the warranty was voided because it was installed incorrectly. The carpeting crews then did a shabby job and left a big, raised seam down the middle of the master bedroom. Doors not reattached or dragging the carpet. The wrong transition strip was put on the top of the basement landing - the wrong color and a major trip hazard. The carpeting crew then also did further damage to our walls by cleaning and painting on our walls without our permission. The project manager, Nadia, was in charge of the first crews and carpeting crew. We emailed Nadia and the salesman, Jay, the pictures and videos of all the damage to our home and the crappy work that had been done on the flooring. That email was forwarded by Jay to the branch manager, Amanda. Amanda assured us that everything was going to be fixed, the crews were let go and that Nadia was removed as project manager. She promised that a professional crew would fix the flooring, agreed to pay our painter to fix our paint, she would send out a cleaning crew and get our ducts cleaned. She also said she was going to oversee our project. Amanda didn't oversee anything. She didn't come out to our home until 3 hours before the 2nd crew was finished with our floors. She was on our property a total of 19 minutes. All caught on video. Video of her being asked by the 2nd flooring crew about the open hole left in our finished basement floor. It's supposed to have a matching cover. Instead the first crew shoved another pipe into the drain, making it narrower and no one has ever brought the matching floor cover. We still have an open hole in the floor. Also video of her saying she was going to have the flooring removed from our back patio. It's still sitting there. She also didn't even look at the carpet seam in the middle of the room or the damaged walls. The 2nd flooring crew did a better job but now less than two weeks later and the floors are popping in multiple places. The unqualified cleaning crew sent out by Amanda and Iliane then did more damage to our walls. Well, her teenage kids did. She sat in the car nearly the entire time, on her phone. Also all caught on camera. The mom can be heard asking the progress of the kids as they worked 'cleaning' my home and she sat. They didn't clean much but did a lot of damage. The mom used an unapproved cleaner on my floors that can void the warranty and strip my floors. After nearly 5 weeks into a job that was to take 1 week, has damaged our home, delayed our move by a month, delayed putting our other home on the market, cost us a lot more money than the cost of the flooring and ton of stress - we decided it was in our best interest and for the sake of our home to part ways with this company. We just could not trust anyone from this company to be let back into our home to damage it further. They have all proven themselves to be completely incompetent and unable to handle a job of this size. It was agreed that a price reduction was warranted and we were told we would hear from them soon about whether our warranties were still valid. We were also told that the owner had been notified. After three days with no communication we emailed to enquire about the status of our warranty. What we got back from Amanda was a snarky email that reeked of Chapgpt. It also stated that we would not get our reduction in price if I left a negative review or said anything negative on social media. That didn't go over well. We paid the reduced price and you're reading this review. And the damage is condensed here for space, it's worse. The new owner? Never heard from him. I sung their praises in multiple reviews before and now I'll shout from the rooftops what they did to my home and the crappy work they did.

I would recommend Floor Coverings International without hesitation. They are professional,…read morereliable, helpful, solve problems and reasonably priced. We had to remove carpeting from two bedrooms and a bath before extensive repairs. Then install new carpets. After I explained our project, Katie came to our house within 24 hours. She evaluated the areas and provided helpful suggestions on how to proceed and recommended padding and excellent carpeting. Katie then orchestrated the removal, clean up and installation new carpet after the construction. She reduced a tremendous amount of stress for us by assisting with this project. Oh, the carpeting is a fantastic improvement.

I have known and used Steve Contois at Carpetland in Milford for about 10 years now. He's always…read morefair, reasonably priced and does great work. This time he had Milton Mareno and Sons install the hardwood in our house and they did such a great job. They put plastic up to keep the dust out of the rest of the house. They cleaned daily. But best of all, they under promised and over delivered, they got done sooner than they thought. The way customer service is lately, rarely do you ever get good customer service any longer, let aline great and even more rare is to get what you paid for. We got all of that. So we thank Carpetland, Steve, and the guys at Milton Mareno & Sons!

DON'T DO BUSINESS WITH THEM!…read more I've been waiting for my laundry room tile/laminate flooring to be installed for 3 weeks now. The washer & dryer were moved to the middle of our theater room. We've had to take our laundry to the laundry mat. The delay has also kept the carpet guys, also from your company, from laying the pad & carpet in that room. I've been put off and stalled for 3 weeks now and I'm sick of the inconvenience and costly laundry service your tile person has caused. Customer satisfaction is not alive and well in this situation.

Love their selection, communication, quickness of measuring and getting product in. Installation…read morewas incredibly fast and well done. Manager at this location won't cut corners or be dishonest with you in any way. Highly recommend.

Really happy I went with them. I priced McSwains as well. Same carpet and the pad for three rooms…read more McSwains was far higher but came down a bit after showing this quote. Still was $400 difference. My main concern was having painted white floorboards I didn't want damaged. Our salesman Andrew is always high energy, polite, on time and professional. My only issue is paying 100% up front. Still not a fan. Regardless, he got everything ordered and scheduled within a few days. Install was a couple weeks after contract. The install crew was absolutely amazing. No scratches on my trim. Looks amazing. Highly recommend.

Let me start by saying "going above and beyond" is an understatement. During our carpet…read moreinstallation, it was discovered that part of our subfloor needed to be replaced. The owner, Mike Valvano, personally came over to our house on a Sunday to repair the subfloor. That is the kind of service that is rare in these days. In addition, the carpet installation went smooth and looks great!

There is need to look any further for your flooring projects! The Valvano company did a better…read morejob than I could have hoped for. I feel certain that I got the best carpet for the best price. They were very professional and skilled at their craft. I'm an hour's drive from their store and the owner made multiple trips to my home just to make sure I had everything I needed and that everything was going well. He did so much more than I expected. They have great products and a great crew. I HIGHLY RECOMMEND THEM FOR ANY PROJECT!