The team at MEDermis is professional friendly, and courteous. They have a great icing system to…read morehelp with the pain and did a great job on my unwanted tattoos. Highly recommended.

this place is so great i regularly travel across the country to be treated by mike and his expert…read morestaff. they did so well on my first piece i entrusted them to a second. wouldnt go ANYWHERE else!

I visited Texas Laser Academy to have my legs and underarms lasered. The first time I went, I was…read moreunable to receive service due to an issue that could have been spotted by a questionnaire in advance, obviating the need for me to drive there. The same thing happened the second time. The third time, I was given an iPad to fill out a form. I have a disability that makes it very difficult for me to type on an iPad or phone, so I asked for help with the form. The manager complained (in a very confrontational manner) that I did not fill out the form myself. I have never been treated that badly before or since. That manager is the only service person who has ever complained about my need for disability accommodations. When I suggested that all forms be sent to clients before the first visit, so problems could be noted and solved before clients had to drive to the studio, he became quite defensive. He showed no empathy. I have never been treated so badly by any service provider. I find it ironic that a manager at a school that teaches people to perform a service career would be so callous. My advice is that you consider driving up north to Austin's other laser school, where service is impeccable.

Awesome facials by the student staff. Love, love! They also sell med spa products and have an…read moreawesome selection. Book often and early, spots fill up fast.

I'd like to give a shout out to the front office team at Westlake Dermatology's Southwest Parkway…read moreoffice. Caroline, Claire and Amanda are attentive, professional, friendly and genuine. I nearly left the practice after 2 interactions with the team at another of their offices (I called the practice and asked for someone to call me back about it - they never did). I gave the SW Parkway office a try and I'm glad I did. I'd be proud to have these ladies represent my brand!

THIS PLACE IS THE WORST!!!! They let my child's stepmother bring her in as a new patient without…read moreANY parent consent!! They did not ask stepmom what her relationship to the child was at check in OR when they took my insurance card with my name on it. Most doctors offices know that they can face major legal and professional liability for treating a minor without valid parental or guardian consent. When I got access to the portal after the fact, there was no familiy history filled in and whatever medical history and current medications were listed were either incomplete or incorrect! They even RXed medication given this lack of complete medical history knowledge! My daughter's patient portal only had stepmom's name, cell, and address?!?!!?!? Not even my daughter's dad's name listed! WOW! On top of all this, just to put a cherry on the top... they of course recommended my daugther's regiment be inclusive to all of their med spa product line!!! Simply said, a 12 year old who has normal hormonal acne (not even that bad?!?!), does NOT need to be using the same cleanser, with tons of active ingredients, that her mother does as a 52 year old!!! PERIOD!!! Shame on WLD!! If a practice is this hap hazard on such basic HIPPA and patient care guidlines with regard to seeing minors wihtout parent consent, are you really going to get your cosmetic surgery done here?!?!?

Warning: Missing Shipment and Frustrating Customer Service…read more I've been a customer of The Medspa Austin since June of last year and have spent a total of $3,834 with them. Up until recently, I never had any issues when receiving my Trezepited shots in person. Nurse Practitioner Ashley Johnson and Dr. Paydon Newman both provided excellent care and really helped me achieve my goals--this review does not reflect on them at all. However, after switching to semiglutide, the first shipment arrived without a problem, but the second one never showed up. The UPS delivery photo was just a black screen, even though I was home all day. I filed a missing package claim with UPS and also contacted The Medspa Austin and the fulfillment company in Dallas. Everyone was polite and tried to help, but ultimately referred me back to The Medspa Austin because they needed to complete a form UPS had provided. Despite my efforts, The Medspa Austin would not replace the missing shipment, citing the "delivered" tracking information, and asked me to pay an additional $200 for a new shipment. I wasn't asking for a discount or a refund--I just wanted the shipment I had already paid for. This has been extremely frustrating, especially given the amount of money I've already spent and my previously positive experiences with their team. Until this missing shipment issue is resolved, I cannot recommend The Medspa Austin. However, I do want to emphasize that my negative experience does not reflect on Ashley Johnson or Dr. Paydon Newman, who both provided wonderful care.

Leigh is a beautiful walking example of great injection work! And she provides some of the best…read moreinjection work. Lovely place & great staff. If you sign up for their free membership texts, you get $75 off and a free facial product. A++++

Terra was fantastic! I messaged her through Yelp a couple of days before I needed to go in for a…read morefacial and she was very quick to text a response, and fit me in within a couple of days. I could tell Terra took the time to study at my skin, ask about my lifestyle / product habits, and make recommendations and do the facial according to what I needed for my specific skin concerns and needs. I got the acne facial and had a lot of extractions and Terra was incredibly thorough. I love all the products she used too! I have also been feeling so insecure about my skin, and Terra made me feel super comfortable and was very friendly and we chatted the whole time. Will definitely be coming back whenever I'm in town!

I don't like to wear makeup and thanks to Terra, I'm in my early 40s and I still get away with it!…read moreI've been going to Terra for facials for 10+ years. She is excellent at what she does, has a deep passion for skin care and soooo much knowledge of products and what will work best for your skin type. My entire skin care routine at home is thanks to her recommendations and the products she sends me home with. I will be going to her for many years to come and hope I can get away with no makeup in my 50s, 60s and beyond!

Heather is my beauty Guru!!! Fixed my Grand Canyon wrinkles on my forehead, boosted my cheeks, and…read moregave my tired lips the plump they needed! Always fits me in, considers what look I want and gives great advice. She even got me to quit tanning beds

Heather has been doing my Botox for almost a year and I've absolutely loved the results. I've also…read morehad a VI Peel with her and am a big fan!! My VI Peel results were great, so I'd highly recommend a combo of services she offers. Last week I also invested in an anti aging skin care regimen she is carrying and so far my skin looks great. I was worried the exfoliating products would dry my skin out, but it has done the opposite!

Hands down the best med spa in the Austin area!!! Kristin and her team are wonderful. Everyone is…read moreextremely knowledgeable. The menu offers everything you could want. And the products available are top tier. What I like best is the honesty from everyone there. They will tell you what you do and, more importantly, do not need. I appreciate the transparency. They really care about their patients!!!

Frankie is such a beautiful person inside & out. She's very…read moreknowledgeable & honest. A lot of spas I've been too. I never had a good experience like Beaux. Kristin also is amazing. I would defiantly be back for services. And recommend them to my family.

My friend got a couples Groupon here. They have an existing location on bee caves road in Westlake…read moreand are starting a new location in Oak Hill. We had a double scalp massage and it was great. This is THE BEST relief for anyone suffering head congestion from allergies or just sinusitis in general. The method is passed down from the scalp masseuse's grandfather in India. They used to take herbs and bury them in the earth to absorb the energy from the moon and the sun. You change into a little dress and they massage herbs and oils into your head for thirty minutes straight. The. They braid it and you leave the concoction in for at least two hours. I came out refreshed and relaxed and smelling eucalyptus! And my hair has had outrageous volume for a week! I will be back to try other treatments

At the beginning of the session I was asked twice if they could film me during the process (and cut…read moreout my face). I nodded my head no and verbalized I did not want to be filmed in a kind manner. During the massage my eyes opened to a girl in the room with her phone up as if she was filming, I closed my eyes and was confused. A few moments later I opened my eyes again to the girl with her phone up as if she was filming me. I turn to the lady massaging my head and asked if she was filming me and she said yes, I responded and said no I don't want to be filmed. After the massage was over she asked for our phone numbers to "approve or disapprove" the footage for her to use. I was so confused and annoyed and said no two times persistently, still she was trying to convince me by saying how she won't be using my face. I told her I don't want any footage of my head or anything and she looked almost baffled that I said that. Anyway I'm super frustrated with the way she was handling this whole filming thing, it seemed more important than the actual massage. At one point I even heard her say to the girl filming "one more time over here" while I was trying to relax. I have a good feeling they are going to use that footage anyway.