Carla and her team have been caring for my dog Daisy since 2019. They take care of her like I…read moredo.Except She allows them to bath her. Daisy has anxiety but not when going here. They make her feel better and myself. She is cleaned and smells wonderful. Daisy is never there all day like some groomers she is out in 1 hour 15 min. I highly recommend taking your fur baby to them!

EXCUSES NOT SOLUTIONS…read more My recent experience at Transformations in Stow was awful and I will not return. While my previous four visits were satisfactory, my most recent appointment fell significantly short of expectations, prompting this formal complaint. Upon arrival, I was immediately concerned by a strong odor of marijuana permeating the shop. This raised serious questions about the environment in which my dog was to be groomed. Following the grooming, several significant issues became apparent. My dog's nails were merely clipped, leaving sharp edges that subsequently scratched my children. His facial grooming was also incomplete, with uneven hair and unclean tear ducts. These are fundamental aspects of a professional grooming service that were clearly overlooked. A week later, I contacted your receptionist, Alex, to express my disappointment and concerns, including the strong smell of marijuana and its possible correlation with the subpar grooming service. I believe my intention was clearly constructive. However, my subsequent conversation with the owner proved deeply unsatisfactory. Rather than addressing my concerns with professionalism, the owner reacted defensively, dismissing or minimizing my feedback. Specifically, the owner failed to acknowledge that filing, not just clipping, a dog's nails is standard practice, and offered no explanation for the incomplete facial grooming l. Except to blame everything on the dog, mind you he has never had any issues before and service was correct. The owner's dismissive attitude and subsequent refusal of future service based on my concerns regarding the smell of marijuana and the quality of the grooming is both unprofessional and unacceptable. I do think it's funny though because after that day I had no plans on returning! Why would pay for a full service and get inadequate work done again? My primary concern remains the inadequate care my dog received. The overall experience, coupled with the owner's defensive and dismissive response, has left me extremely disappointed. I expect a higher standard of professionalism and pet care from a grooming establishment.

Over-all excellent grooming, very friendly too. The only thing is they were a bit difficult to…read morefind. No signage close enough to the road. Other than that, very good!

Krissi did an amazing job with my dog. Another establishment said my dog was a troublemaker and…read moredidn't like to be groomed. It goes to show you how that the right people doing the job and a relaxed environment can really make a difference. Highly recommend trying this place out! Will definitely be going back.

They did a great job with my senior dog. I requested a bath for my boxer. The price was great. They…read moreare cash only I was late to pick up my dog for personal reasons and they didn't charge me, I was very grateful. Excellent place highly recommend!!

I have been taking my two miniature schnauzers to Madison for awhile, just need to say what a great…read morejob she does with them. They got the best schnauzer cut last Saturday and she is a saint for putting up with them, schnauzers can be a little difficult! I appreciate all the work she does!

We found the Groomers Den out of convenience after a stray and very matted dog made his way into…read moreour home. Darla was a Saint, she removed all the matting, cleaned his ears and treated him as her own. We take him there for baths every week now and he loves it. Can't recommend enough!!!

Was given an appointment and she never showed up or contacted me after I tried to contact her…read more This place is permanently closed. New owner now.

The staff is so Kind to all…read moreOf the animals! They are very reasonably priced friendly I highly recommend

My Harper girls favorite place is the groomers! She gets so excited to go and never wants to leave!…read moreThey are so kind here and love Harper just as much as I do and very reasonably priced! 10/10 recommend!

Katie had been our girls groomer for a few years. We followed her from another shop when it…read moreclosed. Our sproodles LOVE Katie. It makes us feel great that they are so happy to arrive at the shop and see her. Pricing is typical for the service. And making appts or adjusting is easy to do with Katie. She really works with you! The grooming is fabulous. Katie takes out input and keeps it realistic. Sometimes the trim is shorter when I ask in summer or due to mats we cannot get out Easy to get to shop location on Canton rd

Katie has been our groomer for two of our dogs, both at a prior establishment, and now here in her…read moreown shop. We have had two poodle mixes, one a senior dog named Ruffie who passed a little over a year ago, and the other a schnoodle named Jarvis. You can always tell a good groomer by the reaction of your dogs to arriving, especially our late senior dog, who would shake and whine even passing some prior groomers shops on the road. But both dogs couldn't wait to see Katie. Even in the final days of our precious Ruffie's time with us, when I'm sure his difficulty standing and sensitivity from his cancer made him difficult to groom, he came home looking wonderful as always and had an extra spring in his step. It was one of his last "good" days, and I'll forever be grateful for the care she showed him. It's tough to find a good groomer, and even tougher to find one with whom your pets are comfortable and enjoy the experience. Her pricing is in line with other groomers in the area, and she has always been flexible with us on appointments, even when my wife's unpredictable health or my crazy work schedule make things more difficult. I wouldn't take my dogs anywhere else.

I brought my 6 year old German Shepherd there, and I was very transparent that she does not like…read morehaving her nails trimmed. I get a call at 11 that she is done and go and pick her up at 12. She brought her out with her feet completely soaked in blood. Quick stop was not stopping the bleeding from her nails and she told me 4 people held her down while she just cut as short as she could with no mind of quicking her. After trying to get the bleeding to stop and failing over and over again,I had to go to the vet next door and use silver nitrate sticks and hydrogen peroxide to stop the bleeding and clean her feet. Every single one of her nails were packed with quick-stop, meaning they cut every single nail too short. My almost brand new car with cloth seats looks like a murder scene. I got ahold of the manager and she told me she could not help me with my car or give me a refund. After being told I need to do better at desensitizing my dog and touch her feet (which I do, she is a rescue and I am able to cut them at home) she said that she is not responsible for my car. She refunded me the tip I gave (because you have to pay before) and the cost of the nail trim. My car will need professional detailing and my dog will never have a good experience with a nail trim ever again. I work in the vet field so I know a few things. Never would I ever hold a dog down and quick every single nail as short as she cut my dogs nails. Never would I send a client home in that state. I am very very angry with no solution made.

Nice friendly. They do great job with my Golden Retrievers whether it's a winter trim or summer…read morepuppy cut my dog always look great.

Jennifer did a great job grooming our mature Wheaten terrier. She' has great communication so you…read moreknow when she will arrive, appointment reminders also. Very polite and courteous. Highly recommend!

We liked the 'mobile' idea since we had a rescue cat and she was leary of being caged or taken away…read morefrom us. Angel is a mix breed but mostly Maine Coon (a long furry cat that looks like a little lion). When the owner showed up she came into our home and of course our cat was not real excited to see any one new so my daughter got her carrier and she was put in there (no problem). I was asked how I wanted her trimmed.I replied : Bathe her, just thin her out and even her up don't shave her. When she was brought back into our home and let out of the carrier she looked like a 'rat' most all of her fur was removed. When I came out of 'shock' I was told she had two really bad mats and she wouldn't have looked right unless she took her fur all the way down. My daughter said she looked like a scissors cut not a 'even' clippers type cut. My biggest concern is she was in our driveway only a few steps from our front door,'why did she not come into the house and ask me to come out and see what she said she had to do before just doing it' ? She was here for less than a half hour and now in my opinion she may have just taken the fastest way to get done and collect the fee. Bathe,cut,dry,and moisturize was supposed to all be done. Maybe her two children were getting restless ,I don't know but we won't be using her services again. Too high of a price for services ( $100 ) and we don't think she acted like the professional she should have been.