Love it here! The staff is so nice, friendly and helpful! They do an excellent job of bathing and…read moregrooming dogs. I always get warm fuzzies when I walk inside and feel very comfortable leaving my dog to get her bath. After her bath, my dog's coat is so soft and she smells amazing! The clean fresh scent lasts a long time too. The staff also does an amazing job cleaning doggie ears and trimming nails. Very professional and amazing staff!

From the owner: No cages, patient loving environment,read more

Well... that was a first. I stopped at Pet Supplies Plus in…read moreNorton Sat. 4/18 for a simple nail trim for my dog, Sissy. Somehow, that turned into being accused of forging my vet's vaccination records because--according to the groomer--my vet "should have been closed" at 12:30 PM. I wish I were making this up. Instead of a quick 5-minute service, I got questioned, talked down to, and then told I was basically not welcome to spend money there anymore. Over a nail trim. For the record, my vet is The Pet Vet. Very real. Very open. Very easy to verify. I've never had a business jump straight to accusations like that instead of, you know... just checking. If you're local, just be aware--this was one of the most bizarre and unprofessional customer service experiences I've had in a long time. Rude employees come and go, but word of mouth (and posts like this) tends to stick around. Hasta la vista.

First time shopping @ this store, and so glad I stopped in. All merchandise was well organized. The…read morestaff was knowledgeable of the products, including the fish. Very impressed with the staff members who were walking around the store interacting with customers. Wide and well lit aisles so it was easy to navigate through the store and see all the merchandise. While I didn't utilize these areas today, there is a wash area for dogs and a grooming area. Both areas looked very clean and well maintained. The check out process was easy. Both the cashier and person bagging my items were helpful and friendly. I was thanked for shopping at Pets Supplies Plus

This is a mixed review. They do a good job here but need more staff. One staff member needs to work…read moreon communication skills and learning more about behavioral issues and how to address them. That said, I thought overall it was a good experience.

I've been taking Bowser here for a couple weeks now, and I've seen so much improvement in him…read moresince. I wanted him to socialize more, and not to have so much anxiety since his breed is so high strung .He gets excited as soon as I put his lease on because he knows where he's going! When he gets home he is so tired from a day of play! I know he is in good hands while he's there.

Our grooming has gone from 40-something to 80-something (plus material fee's) in 4 years. That is…read moreliterally insane, I definitely respect how much work it is to groom a dog, but that is 80% inflation 11% since the end of last year. Come on.

Are you a fish tank enthusiast? Is your hobby keeping a fish tank? Let me share a cautionary tale…read more Petco offers a 30-day warranty on their fish: If you buy one and it dies within a month, they'll replace it. But they don't mention upfront that you need to bring back the body of the fish to claim it. In my case, I couldn't find the dead fish in my tank, so I explained that to the staff. They said, "No problem--just bring in a water sample so we can test it and ensure it wasn't due to bad water quality on your end." Believing in their warranty, I went home, collected some tank water, and returned to the Petco in Wadsworth, Ohio. They tested it, and the water was perfectly fine--fish-worthy, as they say. So, it wasn't my fault the fish died. Yet, despite the warranty, the salesperson argued with me, insisting I couldn't get a replacement. I pushed back: "I provided the water sample as requested. I don't want my money back; I just want a replacement for the fish that died within the 30 days." Suddenly, she said, "Oh! I thought you wanted a refund. No problem--let's get you that replacement fish." We went to the register, but she didn't ring it up. She just handed it over, said goodbye, and I left, assuming it was handled under the warranty. Fast forward to today: That replacement fish died too, so I went back to buy another one outright. The same rude salesperson from before stopped me and said I couldn't buy any more fish from them. When I asked why, she accused me of walking out without paying for the previous fish--the warranty replacement! I reminded her it was under warranty, and she'd told me to bring the water sample instead of the body. But no, she doubled down: Without the body, no replacement, and now I was being labeled a shoplifter. The moral of the story? Do not purchase fish--or anything else--from the Petco in Wadsworth, Ohio. They don't honor their warranties and will accuse you of theft over their own mishandling. Answer to your Petco in Wadsworth Ohio post Sept 8, 2025 Petco, your suggestion to simply call after I spent considerable time trying to resolve this issue in your store is unacceptable. This is your own warranty policy that you refuse to honor, and then you go so far as to accuse me of theft when I was only following your instructions. There's no excuse for such treatment. I urge others not to shop at Petco--reviews show this isn't an isolated incident, and many have reported the same refusal to honor the warranty

We brought our first Great Dane here for 8 years and now bringing our newest fur baby! The team…read moredoes an excellent job and tailor each grooming experience to every dog. Our new pup is a rescue and was afraid of the nail clippers so they were able to use the dremmel tool and we opted for the expedited bath so she wouldn't get scared. She smells wonderful, her coat is smooth and soft and her nails are the perfect length. We booked monthly follow up appointments! Small gravel parking lot was expanded which is helpful for getting our large truck in and out of the driveway!

I have been going to plus one for over 15 years. The owner is very nice and her son is the…read moresweetest. The prices are very reasonable. I feel very comfortable leaving my dog with them for 3 hours every 6 weeks for grooming. I wouldn't go anywhere else!

They were so great! I was able to get my parent's dog in super last-minute while I was in town to…read morehelp them out. They don't use cages and I could tell Tuck was happy when we picked him up despite being really nervous going in. He only took a couple of hours even as a big dog with lots of hair and he looked so cute. Super sweet employees! Definitely recommend.

Great service. As soon as I walked in they made you feel welcome. They did a great job with my 13…read moreyear old beagle. She looks great. Thank you we will be back for sure

They do a great job of taking care of your dog grooming. I took my puppy here for the very first…read moretime for his first trim. The first time they groomed him, they did a great job. They second time they trimmed closer than we wanted but they corrected that on his third trim. Friendly staff, and they call or text to let you know when he is done. Flexible daytime grooming hours.

Fast friendly service. Affordable rates and my dog likes them. They only accept cash onlyread more

Taylor does an absolutely incredible job when grooming our boy Sig. She is so patient and sweet…read morewith him and he always looks so handsome each time we pick him up. I would totally recommend Taylor if you are looking for a local pet groomer. Trust me, you won't be disappointed. Just take a look for yourself.

Excellent cut and trim on my westie by Cassidy! Although has anxious, he tolerated the cut well…read more Cassidy said he chattered theuoghout the procedure but never appeared a sinus. The chattering doesn't surprise me, he talks at home all the time.!

Down right RUDE! I was shocked by how disrespectful young person was! I was 15 mins late to my…read moreappointment & she ignored my arrival, leaves me waiting an additional 15 mins while she completes a personal call. Then she approaches me, initiates conversation with "Your Late! you know we have a late fee" in a confrontational tone. I asked how much was the fee & she doesn't answer my question but responds with "if I don't like it I should go somewhere else". Based on her passive aggressive behavior, I feared she would take it out on my dog. I eagerly took her invitation & walked out! Clearly this young lady has some serious issues & I will pray for her, allow I will not allow my precious pup to be victim to her irrational behavior & I suggest you think long & hard as to if you want to subject your dog as well. Her name is Kiara (yelp will not allow me to post her last name). If your dog acts reluctant to enter a grooming facility they have visited previously - ask yourself why?