I've been a loyal monthly pass subscriber for 2 vehicles for more than 4 years. During the last…read moreyear I've noticed that whenever I wash my vehicles at least one or two vacuum stations are clogged. I've notified the girl in the booth about this each time. It's probably because they have limited number of slots but if they want people to continue using their service, they need to make sure all of the vacuum stations are functional. They seem to do upgrades and maintenance on the car wash but I don't notice much improvement. I like this place because of its proximity to my house. I hope I don't have to cancel my subscriptions and had to drive to Clinton just because of little annoying things that can be fixed easily.

I've been coming here for years, getting the Ultimate Wash. the outside was ok, but it's been hit…read moreor miss on the inside! I usually have to do the inside myself. GRRRRRR

I do not recommend this car wash stay away from this place ! I finished washing the car and the…read moreblow dryer they have didnt work. I payed with my card and was overcharged $12.50 for $2.50 service!!! This place is terrible DO NOT RECOMMEND GOING HERE!!!!

I received my final cost on my credit card and it wasn't as bad as it showed me on the machine…read more I'm going to bump it up one star for this, but I'm still a bit unhappy for the unneeded stress.

We had the highest level car wash service they provide. We asked to downgrade our service and were…read moretold they couldn't do it at the store but call an 888 number. Called the 888 number and was told to do it on their app or at the store. Stayed on the line for 40 minutes going through the AI system and finally after much effort was able to downgrade our membership. Terrible customer service system.

I just want tire shine. Been a member for a couple years, and all locations seem to be a bit…read moredifferent. This Roy location is near my home, so it's convenient, but I'm disappointed every single time I go through. I've complained multiple times, reached out to corporate, talked to the employees at the wash, etc... it never ever puts the shine on my tires. So freaking frustrating. I have 4 vehicles on my plan, and I'm really thinking about canceling the membership.

Amazing customer service with a smile by Syris. I definitely will recommend and return!read more

I got the mid level wash with the tire shine. It really didn't wash off all the gunk. The tire…read moreshine wash splotchy at best. Never again.

The cancellation experience with this membership has been unacceptable. I was never provided any…read morewritten policy or asked to sign terms when enrolling, yet I was denied a credit and forced to follow rules I never agreed to. That is not ethical business practice. To make matters worse, the customer service agents were unprofessional and lacked basic knowledge. Instead of helping, they made the process more frustrating and showed zero willingness to assist. I paid for a service I did not receive and was treated poorly when I tried to resolve it. I will never use this car wash again and would not recommend them to anyone. Businesses should value integrity and customers -- sadly, this one does not. Funny how we get response from a manager yet when you call to speak with one they are NEVER available. My response to my review as follows: I see your response, but let's be honest -- this experience highlights a lack of transparency and customer-first ethics. When signing up, there was no clear explanation of the cancellation requirements. My card was charged immediately, yet when I attempted to cancel before the new billing period even began, suddenly there's a list of hidden policies. If a customer does not use the service and cancels ahead of the renewal date, there is no ethical justification for keeping their money. Policies should protect consumers, not trap them. To make matters worse, your phone agents were unprofessional, rude, and offered no real assistance. That speaks volumes about how your company views customers once you've collected their payment. I have already disputed the charge, and I will never use this business again. A service that relies on unclear terms, poor communication, and dismissive customer service to retain revenue will never earn long-term loyalty -- only mistrust. Hopefully this feedback encourages you to focus less on hiding behind fine print and more on fair, honest treatment of customers.

If you would like your brand new just drove off the lot cars grill to be absolutely demolished, go…read moreno further than the Layton Quick Quack. My 2025 palisades grill needs to be repaired already after going to this wash. Looks like paint splattered over it due to all the chips and dings from their brushes. I have been a loyal customer for years and to have them come back and say those spots were there before arriving is not just a flat out lie but it is theft to make you pay a monthly membership and then also have to pay hundreds of dollars to personally fix an issue they themselves caused! I never leave reviews but I'll shout from the rooftops to not go to this location, actually just cancel your membership period!! If I could leave a negative 5 star I would!

This place employs liars!!!!!! My dad went in to get a car wash, and he keeps his cars very clean…read more He left out of the wash and there was scratch on his back bumper. He told the employees about it; the employee told my dad it was an EXISTING SCRATCH. Zero accountability and who are you to tell my dad about his car. Horrible service. DONT GO HERE.

The ever-so-present tunnel car wash located in Layton. Good location and the few times I have used…read morethe wash it does a good job and there is value there for the money spent. My favorite feature is the tire scrubber, it does a great job on the sidewalls of your rubber. It appears you can save pretty considerably by becoming a member but this location isn't really near my house. Vacuums are free and work well. There are multiple nozzle types available which is convenient. There is also a small blower for areas like vents and cupholders. The only drawback is the "tip shaming." When you pay you will be prompted to leave a tip while the attendant looks at you with puppy dog eyes. Nobody touches my vehicle or otherwise assists this "automatic" wash, so the tip shaming is not appropriate in my opinion. This deters me from using this wash.

Great place to get your car washed. The price is great and worth it. It's so nice to have…read moresomewhere to finally go that's really worth the price. Very clean and taken care of. Very friendly owners that are willing to help with anything and any questions or concerns you might have. I would give it 10 stars if I could

Car wash looks abandoned. Trash cans are overfilled nothing works. Place looks like an eye sore…read more What a mess, just keep driving.