I would just like to update this- Quick Quack ended up paying for all damages to my vehicle. I appreciate the ownership taken.

This is my first time using this car wash. After speaking to the cashier and ordering the basic washer $13 I drove through. The car wash uses very little water and very little product I felt as if they were just moving dirt around my car. As it turned out my feelings were validated. When I got to the vacuum area I looked around my car and there was basically smeared dirt everywhere. My rear window was hardly touched. To top it off the air wasn't working. The cashier should have mentioned that before she took my money. I had to ask her to confirm and she said they're still waiting on parts sorry have a good day. The only redeeming quality is that they do have damp cloths but that's about it. I'm not sure all Quick Quacks are like this but this one was a bust. read more

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I have been a customer of Quick Quack Car Wash, but unfortunately my recent experiences have convinced me not to renew my monthly membership. Over the past few days, I stopped by around noon only to find the car wash unexpectedly closed. I tried calling customer service several times to find out what was going on, but I could only reach an AI system that wasn't helpful. When I requested a live representative, I was transferred to voicemail because no one was available. After multiple attempts, I still couldn't get an answer. Even when the location is open, there are often other problems. The microfiber towels that are advertised are frequently unavailable, and the air tools have been out of service on several visits. For a business that charges for a monthly membership, I expect consistent service, working equipment, and accessible customer support. Unfortunately, the repeated closures, lack of customer service, and ongoing equipment issues have made the membership no longer worth it for me. read more

Quick Quack Car Wash - car wash closed during peak times - Car Wash Near Me - Victorville, California

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my truck came out clean the equipment. They worked good. My truck looked new again. And the workers there is really helpful. read more

Quick Quack Car Wash - Came out like new - Car Wash Near Me - Victorville, California

Alexis is awesome! She knows customer service is an actual thing and her smile is always great to see whenever i go in.

Always a great experience! Here at the Victorville Quick Quack Car Wash yhe staff here are very helpful. The pricing is very reasonable!

Been a customer for over 3 years. Girl decided violence. I didn't know how to work the vacuum and when I went thru for w wash girl yelled at me like I committed a crime. No ty child read more

I don't know what happing to this place but it's going downhill fast. Maybe the owner doesn't care anymore. All of the air hoses are not working. Broken vancuum and missing and no tire shine. I'm going to have to cancel my membership. Sad to do it but it's not worth it. And I'm not going to drive to applevalley to the car wash. read more

Quick Quack Car Wash - No tire shine - Car Wash Near Me - Victorville, California

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Believe the bad reviews. Jeremiah has a snide attitude and is downright rude when you don't want to buy a monthly subscription. He said unprompted if you don't like the service you can just buy a monthly service and skip the waiting part and the upsell. Wow with service like this, who wouldn't want to become a regular? No interior wipes or scent. Cars are run through the wash uncomfortably close. When I ask what packages there are he tells me I need to back up to see the board.. where were you for the 5 mins was left waiting? I had to pull up to the office window to get his attention. Can't be bothered to tell me the services that are available or just show me his iPad screen. Go anywhere else. Management obviously doesn't care to keep a guy like that around read more

This location is NOT up to standards as other Quick Quack car washes in the Inland Empire. No towels Not working vacuums Dirty-trashy cleaning area read more

I love the 30 day unlimited car wash program. They do a great job they provide towels to help dry the car. read more

Quick Quack Car Wash - Live the monthly wash and they have locations everywhere - Car Wash Near Me - Victorville, California

There wash broke my rear windshield wiper. Not just the blade but the whole mechanism. They did not put tape on it. They were understaffed and no one was there to help me out. I was given an incident report to fill out and they walked away. I gave it back and they took it and walked away. Another person came and told me it would take 3 days. I get told now that the car is over 5 years old and therefore not covered under their policies. Do not take you car here they don't care if they break your car and bad customer services. read more

love this location! shout out to Jeremiah for always being quick & efficient! thanks for the complimentary air freshener (:

Fin! Your the man. In the summertime, it is probably the best value if you own a membership with ceramic shield. Employees typically look like they are bummed out for working there. I am still unsure if it's just because of plain boredom or they truly are unhappy. Employees like Finn actually make it enjoyable to stop by. Overall quick and easy because of the membership lane, but don't expect no bells and whistles read more

Fast, works good, could be a bit cheaper but gives the car a nice shine. Sometimes people backup on the lanes because the one I go to has 2 lanes. Members can use either of those 2 lanes automatically (I think it reads your license plate number to verify membership), but only 1 of those lanes is for new/one time user (manual). Unfortunately new/one time people end up blocking BOTH lanes and you have to wait till they pay/signup slowing down the process. Also, not sure if its just me/my car, but the back of the car doesn't seem to get the same care as the front, perhaps they can adjust the machine to be a little better that way. Otherwise, does the job. read more

I took my 23 tundra to get washed and the left mirror cover flew off inside the wash I went to the manager Adrian asking for the company to replace the cover due to it being a new vehicle he said he'll let his supervisor know. So today I went to talk to him and he said they denied the claim. I called corporate and corporate said it's the business discretion. They have a sign before you enter the wash that states that. PLEASE NOTE WE ARE ONLY RESPONSIBLE FOR ITEMS THAT ARE Factory Installed Secured Undamaged Less than 5 years old I take two of my vehicles there and I not happy with their answer to my claim or they way they are treating a paying customer read more

Quick Quack Car Wash - Their advertisement in plain sight - Car Wash Near Me - Victorville, California

Love how my car is clean and looking great after a wash here on Palmdale rd in Victorville, except.... when I see "Sam" you can't miss her attitude or how she half sprays your window she guided me in last week and had me hit that track at a horrible angle now my car pulls left. Listen if you don't like your job just quit maybe dealing with the public isn't for you. read more

The Last 2 car washes were the worst. The first time somebody hit the gas and ran into my bumper so they shut the car wash down and started it back up and had me park outside. The car behind me took off. The manager asked if i wanted to fill out a incident report.. I said yes.. the next time I went in there somebody hit reverse and the car wash and hit my front bumper. Same thing happened. The manager asked if I want to fill out an incident report. I was like cancel this service you guys suck and I want nothing to do with you guys. I have never been in a accident in my life, but I did get into 2 accidents at the car wash read more

Noah is allways so nice and helpful . Love coming here . My car is so sparkly and fresh and clean after I run it threw . read more

Quick Quack Car Wash - Clean whip - Car Wash Near Me - Victorville, California

Filters not being changed, car comes out just as dirty as it went in, vacuums are always plugged up and air nozzles don't work.

Multiple vacuums were not operable, the air blowers that are provided do not work and NO BATHROOMS!! My son had to use the restroom so our wash had to be cut short. Will not return back to this location or car wash chain again. read more

I joined their monthly subscription 3 months ago. At first, all stalls had air hoses and drying cloths available; however, now only about 70% of stalls have air hoses and none have drying cloths. When I asked the attendant for a cloth he said they didn't have any as customers steal or take them home! Bunch of poor thieves! Since they have not bothered to provide cloths ever since, I have canceled my membership . Also, their water recycling system needs a wash or a flush as the water smells bad. read more

Jasmine was awesome and very helpful. I enjoy coming to this car wash it's my absolute favorite.

I don't need a response or to contact anyone. Just fix the problem. The tire shine thing makes the rims dirty and doesn't cover the tires properly. read more

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Got the "best" membership/plan and came out with a broken back windshield wiper. Great!

The guy checking me in was trying to push the monthly membership so hard that it made me never want to go back. I had to tell the guy NO 5 times that I just wanted a car wash. He said "it's your money" and " ok... but you're wasting your money" the sales guy was so pushy and his sales approach literally ruined my morning. He didn't even say hello, just straight into his horrible sales pitch "which membership did you come to sign up for today?" Not everyone wants to have another monthly subscription for a place that they live really far away from. If your ready to hold your ground and deal with a pushy salesman then you'll be fine. The car wash works great and the vacuum area was fine. They even had some fairly clean microfiber rags to clean up the wet spots and whatever else. Which made up for the pushy guy. read more

When they're were doing free car washes at the beginning of grand opening 6:58pm I arrive to the car wash they let me know that machines are programmed tl shut off right at 7pm so that I wasn't going to be able to wash my car and they turned me down. Mind you I already have a membership with them for two of my cars 2:40pm May 16, 21 I'm the 2nd car in line and a car just showed up on the 2nd lane. He goes in without checking and the attendant kicks him out of the line. The person checking in is training and I'm having patience to the fullest. A BMW shows up on the second lane and the attendant checks him in. Then a 2nd car behind the Beamer shows up out of nowhere and she checks that car in. I back up and leave because everyone's is getting in but me. The attendant had seem me for at least 10min waiting in line to be checked in. This is my 2nd bad experience with this car wash. Half of the vacuums also are always down. No one is going to return my time I spent driving to get to the car wash and back or the gas I spent to get here just to get bad service. Sorry doesn't fix things but didn't even get a sorry. read more

We have taken our less than a year old 2023 Tundra through this car wash and the left mirror cover was ripped off. When it originally happened my husband let Adrian know, who voiced he will talk to whomever he had to. Mind you, this truck is in supreme condition. It came back that they were not at fault. They post their policy that if the car is less than 5 years old (again my truck is less than a year old and in supreme condition), undamaged, this is not a junk vehicle. A claim was filed and it was denied by Mason. So basically the response was it wasn't secured. It was secured. It snaps on from factory. Are you suggesting we intentionally tried to damage our own vehicle to gain what? My husband works for a body shop that had a contract with a car wash that repaired cars/trucks in this exact situation. A shame that you don't honor your policy. Small claims here we come. Corporate will continually hear from us. Figures, we're in the HD read more

This car wash is absolutely disgusting it smelled like urine there is a huge homeless problem in this area and it is very very extremely dirty not well kept it off they are constantly having water main problems and are shut down more often than not I will be canceling my membership read more

They "check in" your vehicle every time and keep count how many times you wash your car. They use this information to try to get you to sign up for the membership. They push the membership deals every time I visit which gets a little annoying. The wash itself is ok, the rims do not get washed properly. The vacuums are always low powered and there's been instances where they are disconnected and on the ground. The parking area is never maintained, there's always trash and debris on the ground. The quality is very low, I will have to drive a bit further to the other more established washes. read more

Well I bought month pass and had been thru the wash ten times on tenth time the last aggressive brush ripped off my wiper and slammed it down on the hood denting it and scratching the hood and fender and ass holes at this co blame it on the vehicle being more than five years old and said tuff shit I think you should know how they will handle any damage there equipment causes to your veh use mister car wash 100 times better read more

I feel as if I was misled. I came into quick quack, added my vehicle to husband's account, charge was $20.00. I paid on Aug 9, service was great, was pleased. UNTIL, August 20, My husband received an email receipt for $51.99 , 31.99 for his car and $20.00 for my car Aug20-sept19. I know this sounds petty, but I just paid $20.00 10 days earlier. So I called customer care to see if there was a mistake. NO, THIS IS JUST THEIR POLICY. No proration, nothing, too bad so sad, (we just double dip our customers) lost me as a customer. **** Not looking for discount only looking to be charged or pay for the days since signing up. Ie. Just like electric service you sign up in the middle of billing cycle you are charged for those days. $20.00 /30 days = .67.... .67 * 10 days = $6.70 vs $20.00. QUICK QUACK might want to think about that. read more

Great drive thru car wash. Adam provides great customer service! Get the membership, worth it.

Cheapest car wash membership you will find. Decent car wash and great vacuum area. The staff is always super friendly. My only complaint it that after my car wash I have a lot of water on the backend of my trunk and today I ran it through and went to wipe the excess water and when I opened my trunk the inside of the door was full of soap and water. I'm not sure if this is normal but I'm glad I saw it and wiped it down. Going to give the membership another month to see if the problem persists because I really like coming here. It's close to my house and the staff is always super nice. read more

Love their vacuuming and my truck came out super clean best value for sure !! Also the membership is worth it .

Terrible experience. Twice! Vacuums missing. Air hoses missing. My request for a refund of my monthly car wash package was denied. So basically they charged me forty dollars for two incomplete car washes. So the reply from this company implies that I am lying about the vacuums and air hoses. They state that the vacuums are provided free and not part of the monthly fee. Do your signs include this information? Maybe your staff should not insist on signing up for the monthly packages. I would give this business a -10 stars if I could. Terrible customer service read more

I took my car through the car wash and inspected it right after in one of the vacuum bays. It had scratches all over it. I immediately notified a staff member and filled out a claim form with pictures. They emailed me and told me they were denying my claim. I inspected my vehicle before and after and it was in fact the car wash that damaged my paint. I will be contacting my lawyer if this isn't resolved properly. The first instinct of a shady company is to deny fault to cover themselves, but a good, legit, company would be honest with their customers. STEER CLEAR!!! In response to the owner-- It would be useful if I could receive a reply to my email. If dirt, debris, rocks were to get trapped in the "soft" cloths that rotate over the car it would cause damage consistent with the damage seen on my vehicle. It is also seen on the edges where the brushes rolled over the car. read more

Went to this location and on 3 occasions June July and October 18,2021. The water smells like sewage. When I called to complain I was told the they pump the water tanks every 6-7 months because it costs 5-7 thousand dollars to do it. They had it last pumped in April 2021. Then he stated that that location had only been opened 3 months. When I have been there several times not only that he said they have the recycled water tanks pumped every 6-7 months lies every thing he said was a lie. I would have been ok with were having the tanks pumped next week please bring your car in and we will wash it again at no expense. But instead he gave me an excuse and his time lines were wrong and don't add up bad business practices read more

Hmm, so i went here to get a wash. As I approached there was no attendant there but I was greeted shortly. The attendant asked what unlimited package i wanted. I said i am not interested in unlimited. He looked at me like i was in the wrong line. I said, i must have entered in the wrong lane. The attendant advised i could buy a single wash but your wasting your money. Although he was right about that, I really was not interested. I again said i just want a single wash. Well which one do you want? In the shittiest tone. So now im getting a little frustrated with this guy. I said give me the $15 one. He said really, for $11 more you can get the unlimited. I replied I don't want unlimited and he said whatever so then I said am i in the wrong place, should I go somewhere else and he said it doesn't matter do what u want. So I left without getting a wash. I can't express in writing how our conversation took place and how he was making me feel, like my business wasn't wanted unless I bought an unlimited wash. This interaction took place on 10-9-21 at 10:15 am. I will stick to Costco from now on. read more

I've had my car washed here several times since they opened, and even have a membership. Never again the kids running this place allow there friends to cut in line. When questioned about it, told my husband he was a liar. I suggested they check their records that is when it was determined that my husband was in fact not lying. As a consolation they offered me a $1.00 airfreshiner. With as many carwashes in the high desert I'm sure I can go someplace that appreciate their customers. No I won't be renewing my membership. read more