Could not have asked for a more welcoming environment as soon as you walk in. The staff is so nice,…read morehelpful and accommodating. The facility was clean with nice equipment and easy to get around. The Dr 's are great to work with knowledgeable and take the time to explain things properly to make sure you understand your diagnosis. They also will not do any testing that they do not deem necessary for the proper diagnosis. All in all scores a 10 out of 10 for me. Thanks Breeze!!!

I took a bad fall on a running trail and had a ton of swelling from the impact. I made it back to…read moremy car and drove home a bloodied mess. My palms were pretty wrecked once I got home and tried washing up. After popping a bunch of Advil to try and blast the inflammation I still couldn't walk. My mom said I'd better go get an X-ray so I figured it couldn't hurt. I was able to make an appointment at Texas Breeze which was helpful and allowed me time to figure out how I'd drive here and get checked out. X-rays came back fine and they washed me up again with a bit of antiseptic. I got bandaged up like some low budget Rocky Balboa before a match but had to remove this before leaving because it was really painful and restrictive which would pose even more difficulty to me driving myself here. All in all it, they were helpful in terms of providing some peace of mind with the X-ray results but didn't do much else that I hadn't already done at home. The PA ordered an antibiotic for me since I have a bunch of missing flesh. I felt grateful to have that order in, just in case. The last thing I'd need is some sort of infection due to these wounds. If you need an urgent care with seemingly better hours than others nearby and the capability to schedule an appointment this center has that. My co pay was $75 which I didn't love but they had the ability to do X-rays on site which was my top priority (or my mother's). Seeing as though I'm here solo, I wanted to ensure I was fine enough and taking proper care of the situation. The staff were helpful enough.

I only visited this care now because Wks'comp had it on there list of preferred places…read more Front desk staffs and nurse in the back, had beautiful bedside manners. Their personalities were Kind, caring and pleasant. The Dr. I saw was super pleasant, and very helpful, no complaints. With that out the way, wait time was a total bummer, but I guess it was one Dr. Working. Overall my experience was good.

04/14/2026 review. Summary = Recommended…read more One day in early March around 1:00 am ... I woke up with body aches, chills, sore throat, thick drainage, headache. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco. DR. SHELLEY ROBENIOL, Adjae Hall, and Kmal Gil were all : Professional. Knowledgeable. Communicative. Compassionate. Thorough. Cultures were taken for COVID, Flu, and Strep Throat. Tested positive for my first ever case of COVID. Dr. Robeniol prescribed 5 days of Paxlovid ( nirmatrelvir / ritonavir ) oral antiviral medication. She electronically sent in the Rx to my pharmacy. Body aches and chills were thankfully eliminated by the prescription medication. Thank you Dr. Robeniol, Adjae Hall, and Kmal Gil for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco. - - - - - - - - - - - - - - - - - - - - - - - - - I then had a Sinus Infection for over 2 weeks. Completed the convenient Web Check-In for the CareNow location on Preston Road in Frisco one day in early April. DR. ALBERT LUM, nurse, and medical assistant were all professional, empathetic, and efficient. Cultures were taken for for COVID, Flu, and Strep Throat. Tested negative for all 3. Dr. Albert Lum prescribed 7 days of AUGMENTIN (Amoxicillin / Clavulanate Potassium). Sinus Infection was thankfully eliminated by the prescription medication. Thank you Dr. Lum, nurse, and medical assistant for your kindness and expertise. I recommend the CareNow Urgent Care location on Preston Road in Frisco.

Thorough, pleasant and efficient…read more Felt like I was well cared for by the nurse and provider. Also the office was very clean.

Very quick and attentive. Put me at ease and helped me. Tests were performed without delay. They…read morehad my records and reviewed them with me. Very thorough.

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Dr. Franklin and his staff were great. From the time that I arrived to the moment I left I felt…read morelike I was cared for, which is invaluable in an emergency situation. I went in for suspected cardiovascular/BP problems and they were thorough, attentive, and understanding through the whole process. I would definitely recommend them for emergency care.

I have visited this Texas Health Breeze Urgent Care twice and it has been a smooth, easy…read moreexperience! A few months ago I scheduled an employee drug test here for a new job. It was an easy in and out and I was able to get the results and paperwork back quickly. More recently, I had a health concern that needed antibiotics and possible further care for. I decided to return and had a wonderful experience. The wait time was a little longer, because it wasn't just the urine test, but I was still able to see an NP, Lindsey. She was kind, helpful and I appreciated her approach when it came to advocating for her patient's best care. Overall, I highly recommend this practice. It is clean, organized and professional. The scheduling is also very simple with online booking right on their website. I hope I don't have to return to an urgent care, but if I do, this place will be my choice! Thank you so much for your kindness!

I went to Breeze (Based on a friend referral) May 8, 2026 due to a household accident which made…read morefor a nasty/bloody gash on my arm. There was no wait time and Lindsey (NP) and Shondreya (NCT) quickly got the wound cleaned, stitched, and bandaged. It's now 11 days later and the wound is healing nicely. I cannot say enough good things about this Breeze facility.

I visited this urgent care and was not informed of any co-pay prior to receiving services. At no…read morepoint during check-in or before treatment did staff mention that a payment would be required. After the visit was completed, I was then told I owed a co-pay, which felt very misleading and put me in an uncomfortable position. Patients deserve transparency about costs upfront so they can make informed decisions before being seen. Not disclosing fees beforehand feels deceptive and unprofessional. I would recommend that future patients ask about all costs before receiving care.

My experience at Legacy ER Frisco was extremely disappointing and left me questioning the…read moreprofessionalism and ethics of the staff. The most concerning part of the visit was the conduct of the front office nurse. Rather than showing empathy or focusing on patient care, the conversation immediately centered around how expensive the visit would be and what it could potentially cost. While patients should be informed about costs, the manner in which this was communicated felt inappropriate, alarming, and unprofessional, especially when someone was seeking care for severe pain. What made the situation even more troubling was that we were given information about what treatment and testing would supposedly be needed before any clinical evaluation had taken place. Later, we received completely different information from the provider, leaving us feeling confused and misled. The lack of consistency and professionalism in communication was unacceptable. When people come to an emergency room in the early hours (5am) of the morning, they are often scared, uncomfortable, and looking for help. Instead of feeling supported, we felt dismissed, judged, and pressured. The overall experience demonstrated a concerning lack of compassion, poor communication, and questionable judgment from the front office staff. I hope management reviews how patients are being treated at the front desk and ensures staff are held to a higher standard of professionalism, ethics, and patient care.

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude

I've been to see Him twice and both times never had to wait very long to be seen. When you are…read morefeeling sick, that is a VERY BIG DEAL! He is very nice and takes time to give you a quality experience. Greatly appreciate his practice. Most recently I came in for a sinus infection and the first antibiotic did not work. Came back for a follow up and to get a different type of antibiotic and He didn't even charge me for the second visit. Greatly appreciated. Thanks!

Dr. Chimanji is the lead doctor at N R Urgent Care, and I highly recommend him…read more I have visited Dr. Chimanji twice over the years, once several years ago and once a few months ago. I had a minor skin irritation a few months ago, and I trust Dr. Chimanji's diagnostic ability enough that I drove some distance to see him. Sure enough, he immediately diagnosed the issue as being due to a change in the formulation of my laundry detergent. He suggested I try a new laundry detergent, and that fixed the skin irritation issue. Most impressive is that he did all this without an array of tests. He simply did a proper examination, asked me some questions, and came up with the diagnosis and solution.

Extremely Disappointed in Outdated Payment Policy and Poor Customer Service…read more I went to this urgent care seeking help but was denied service because I didn't have a physical card to pay a $15 co-pay--even though I offered to use my digital wallet, which is a widely accepted, secure, and modern form of payment. We live in a digital world where tap pay, Apple Pay, and mobile payments are standard, especially for small transactions like this. The two Spanish ladies at the front desk were not helpful at all. Instead of offering a solution or showing empathy, they asked rhetorical questions and seemed more focused on enforcing an outdated policy than assisting a patient in need of care. This experience was frustrating and disheartening. No one should be turned away from an urgent care center over something so minor, especially when the technology to process the payment is right there. If this facility wants to keep up with modern standards and actually serve its community, it needs to update its payment systems and retrain staff on customer service and compassion. Turning away patients over digital payments is unacceptable in 2025.

Very poor experience. Doctor lacked empathy and bedside manner. Doctor belittled me after asking…read morefor basic communication. When I mentioned that I was unsure of what was going on he kept saying, "In the United States this is..." very odd doctor. Filing a complaint with the Texas Medical Board. Unsure why he has a license.

Seen within 5 minutes for a traumatic blunt fall. From the front office person with a caring…read morespirit, good listening, and attentiveness to the smile and welcome of Jason, X-ray professional-to the back room of RN Angela with her contagious smile and caring touch-to the professional integrity of time spent with our loved one- the impeccable care rendered by Dr. Robert Wycoff, we are so very grateful for your time and expertise. Bless you each one- you MADE THE DIFFERENCE- The Tom Johnsons Allen, Texas

I feel that I had received good service there. It was quick. The billing process is a little slow,…read morehowever, but the bill was resolved on my insurance. The doctor listened to my needs and prescribe appropriate medication. I found the establishment to be clean and the doctors and the x-ray technician very friendly.