Stopped in for an impromptu oil change today -- first time at this place. I was impressed at first:…read morethe price was amazing and the front desk staff were super friendly and professional. I even called my sister and fiancé afterward saying how pleased I was, even though they forgot to put the usual reminder sticker for the next oil change. But here's where it went downhill -- and fast. After leaving, I realized a box of food was missing from my car. My sister had her own separate box in there, and it was GONE. Not something you misplace -- someone took it. I called the shop, and all I got was "this has never happened before." Well, it never happened to me before either. Look, it may seem like "just food," but if someone is comfortable stealing something so minor, it raises serious questions about what else they might take. I really wanted to keep this place in rotation because of the great value and service -- but this experience left a bad taste in my mouth, no pun intended.

This was formerly a GATEWAY TIRE location that I used a few times for repairs and new tires. I…read morealways got great service and I think a good price. I believe they now have a whole new crew since they changed owners. I know I've never dealt with the front guy before. I went in today to get an oil change on a Mercedes Benz GLE350. I didn't want to take it to the 5 minute places because sometimes they check everything and sometimes they don't and the Mercedes dealership in Shreveport is out of their minds for what they have listed on their website for an oil change. The guy was friendly enough but not overly so. As with many businesses today they are dealing with the problem of under staffing. I didn't keep track of how long it took for the service but it didn't seem terribly long, especially seeing as how they had to go to a parts store to get the oil I needed since they didn't stock it. Unfortunately I did not ask them to check the air filter when we started this process. I assumed that that was something that would be checked as part of the oil change. It was not. The guy said since they were short handed they tried to get customers in and out as fast as possible. Sure, I want fast as possible but I also want it done correctly. How much longer would it have taken to check the air filter and replace it if necessary? That was the whole point of me coming to your business was because I wanted it done correctly! The charge was far more reasonable than what was listed on the dealerships website but I'll probably just do it myself next time. I wont be returning to this location to have my oil changed and recommend if you do (1) call before you go there to make sure they have the people and time to do it and (2) express in detail what you want done and checked in the write-up process.

I visited Superior Automotive on September 1st to get a vehicle inspection sticker for my Kia…read moreSedona. I was greeted by Pam at the service desk. She asked me how I was doing and inquired about my vehicle registration. I had encountered some issues with getting my registration after an earlier accident and needed repairs. The repairs made Superior Automotive fixed my running issues. The registration issue was cleared up at the DMV after three visits. Today, my vehicle passed inspection and I purchased a two year inspection sticker. Thank you Pam !!!

The staff is very friendly. They are quick and efficient. My entire family uses this shop. We are…read morealways pleased with them. I will forever be a customer. Carolyn D.

The first review I gave was totally incorrect. I thought he had worked on the car when he actually…read moredid nothing. Found out by a reputable auto establishment. That he didn't replace the heater core at all. Kept the car 6 or 7 hours The heat cane on for a few minutesmcAnother words just took the money and did nothing.

Well I was out of a car over the weekend because they was suppose to come to my house and fix my…read moretruck and yes they messaged me giving me a time and never text or called me back and I felt like they just wanted my address with no intention of showing up at all now I went got cameras put on my house because I have no clue what they are up to (I might be a little paranoid) all I wanted was my vehicle fixed and here's the corresponding proof

These guys are Honest as the day is long. I am visiting my son at BFD for 1 week and his truck had…read moresome serious issues that I needed to get fixed before I left. I brought the truck in when they opened at 0800 on a Friday and received a response and a quote within 2 hrs. 5 pretty major things wrong on the front end plus a front windshield was repaired or replaced by noon on Saturday. To top it off they found a recall and ordered parts from Toyota. These guys are very professional with great response time and service is 2nd to none. I recommend them ALL DAY LONG. Awesome

From the owner: We are a Veteran Owned Auto Repair Shop. We do all levels of repair from simple to complex…read more Whether you just need an oil change, brakes, suspension work or have pops, rattles, and bangs going on we can take care of it for you. We strive to have every car in and out the same day if at all possible.

Hubby and I recently moved to Florida and on one of our trips moving over, we had a sorta kinda…read moreterrible accident pulling a uhaul and almost lost all our belongings.. Anyway, by the grace of God we found Scott's garage a mile away and he was able to weld our trailer hitch so we could get our belongings and our very scared three legged cat, "Skipper" home safely. "I can never thank you enough for what you did for us. But I will tell you that I haven't stopped laughing at the story Hubby told me of the conversation you two had about the trailer hitch and what happened to it, and who initially welded it, really messed it up! LOL Your welding instructions made a everlasting impression on my husband. Much respect my friend. God bless you." Highly highly recommend.

I may be biased, but my dad's shop is one of the best in the Shreveport/Bossier area. I am so proud…read moreto have this business in my family. My dad puts his heart into his work. If you're looking for a garage to do your business, you won't be disappointed. Thanks for supporting my dad's small business!

Ashley's saved my Marriage. They fixed her vehicle when No One else could…read more... C. Scott

Just got conned out of $500 for a battery. Horrible experience. If I could give negative stars I…read morewould. Will be contacting the BBB. Now I'm stuck like chuck with no car. Not paying another $173 for a diagnostic for you to not figure out what the problem.

I went to browns auto in haughton on 3/15/26 to get an alternator and pulley changed very fast…read morequality service they did a good job

From the owner: Do you treat your truck like it's your child? Here at Brown Service Center, we know the feeling…read more That's why we strive to always provide world-class auto service in Minden, LA. You can count on us to keep your truck is running like a dream. Our team can also improve the style of your ride. We'll make sure your truck is as good as new. Call to schedule auto service today.