I live in Nassau County and found the Jeep I was looking for the problem was it's a 2 1/2 hour drive to Quigley. I worked with Steve Gordon at Quigley. He is knowledgeable, friendly, patient, reasonable, and many more adjectives I can't think of right now. Steve listened to my concerns and answered my questions in a straight forward manner, if he didn't have an answer he got back to me relatively promptly. I didn't want to make a 2-3 hr drive to waste my time and Steve made sure that my questions were addressed ahead of time so that when I came to the dealership I could focus on the test drive and checking out the vehicle. Steve was methodical in going over the vehicle, financing, warranty, all paperwork etc. At no time did I sense he was rushing me or pressuring me to close a sale. I will happily make the trip out there for my next vehicle. read more

absolutely horrible service. Do not go there! i had a issue that I asked them to look at with a diagnostic. $189 they charge for things that do not fix the issue, then make excuses and on top of that offer to refund but never do so. worst place ever. the culture there is bad. if i could i would give negative stars! read more

My husband has taken our Ram truck here a few times. Scheduling an appointment with the service department was fast and the service was informative and satisfactory. We recommend this place for car service. read more

Recently bought a 2023 Jeep Wrangler Sahara from them. Great vehicle. It ended up having a very distinct whistle noise. After what seemed to be like pulling teeth, it was semi-fixed. It still is very much heard but I was dismissed by the them saying it's normal. It's not normal. I've owned a Jeep wrangler for 15 years. I know what's normal and what's not. Along with that, I inquired about LED lights and upgraded tires. Again, like pulling teeth. The salesman was actually very cocky and really degrading. The good ole boys club there for sure. Really tried to give them the benefit of the doubt but that was a mistake. Would definitely not recommend. read more

Yesterday I reached out to Quigley Jeep. I saw they still have 2023 jeep grand cherokees. Right now jeep is offering a decent incentive. The salesman came back with an insane monthly number. When I asked about the incentives being offered, he sent me back I wish you best of luck. It almost feels discriminatory even though he never met me. I've reached out to jeep to find out if this is okay for Quigley to do (not offer incentives even though the incentives come from Jeep and they are a jeep dealership) and am waiting to hear back. Very upsetting that a dealership would do this. read more

I went there because it was the closest Dodge dealership in the area...Huge mistake! The hospitality was non existent...I know there are Covid protocols but damn at least say hello to your customer, especially when they're buying an 80,000 car. They checked my credit score about 3 times which ultimately lowered it and asked for 3 different types of proof that I was a city employee. I felt very uncomfortable there and will never go back for anything read more

I have dealt with many dealerships over the years and Quigley Dodge is one of the best experiences I've had. I was shopping online for several months for a used 4 door Jeep Wrangler. I found the one I wanted at Quigley but didn't want to make the long drive to check it out. After having several bad experiences with other dealerships, I sent a rather "to the point" email inquiring about the Jeep. In retrospect, my email was probably a little on the rude side. I received an email back that was friendly and helpful but also a little defensive. It was unexpected but well deserved. I knew right away that they were proud of their reputation and not like the crooked used car lots around the NYC area. I made the almost 2 hour drive (very scenic though) on a Saturday morning and got there right when they opened. The dealership was really nice and had a pretty decent selection to choose from. There were several customers already looking around the lot. I met up with my sales guy, Roger Fry, and went for a test drive. I felt more like I was out with a friend than a salesperson. There was no pressure what so ever or no unnecessary sales pitch. Roger understood that this would be a recreational vehicle and not something that I really needed. After the drive we went inside and negotiated a fair price and the deal was completed with a handshake. So what makes Quigley any different? They are a family owned business since the 1940s and are really proud of their reputation. The atmosphere there is very friendly and relaxed, completely different from the central Jersey hustle. I definitely recommend them to anyone in the market for a new or used car. read more

- Quigley Chrysler makes a mistake and forgets to put the oil cap back on after an oil service. - I see this mistake while filling up the washer fluid and stop by to inform the service department of the mistake - Get treated like a liar, my integrity is challenged and service guy walks away. - While I am explaining my issue another customer has a complaint and is treated same way. - Yeah I frequently make more stress in my life because I don't have enough already. Another dealership with awful customer service. Think twice before using this dealership, I will be switching to one that is farther away but light years ahead. Looking forward to speaking with the owner. read more

Best car buying experience in my 35+ years of buying cars. Rob Freeman was awesome! Based in NJ searched the Tri state area for used Pacifica Touring L, with options needed. Spoke to Rob via phone as was traveling for business by their dealership. He was informative and non pushy on the phone, telling me the history of the van I was interested in. Upon arrival we sat unrushed in the car prior to the test drive, as I was getting familiar with all controls. Rob followed my gaze and offered tips on each control I was looking at without me even asking. Was like he read my mind. Excellent service and awareness. Was so natural and informative that we sat for 30+ minutes before we drove off, with a full understanding/comfort level of the car like I'd driven it for weeks. More questions and answers as we drove, no rush, very informative. Came back to lot, never left the vehicle. Discussed my target price with Rob, he went inside to see if that could work. No pushy sales manager, no 2 on 1 sales tactic. I stood outside, admired the van, looked it over, etc. Rob came back and we had a deal! Then asked about my trade-in, had number in mind, same process, he went inside I stayed outside, no pressure. Came back with number that worked! Easy peasy! Being on business I asked him to get the paperwork and vehicle ready for pick up next day. No deposit asked for, no pressure, just a handshake. Went back next day, unloaded my belongings to new van, signed papers, gave check and was on my way. PS my trade in didn't have the 2nd or 3rd row seats as they were home in NJ during my business trip. Rob still took my trade and agreed to have me bring the seats to him on Monday on my trip to Pittsburgh, giving me the Pacifica anyway. Seamless, best car buying experience ever! Will be a client for life! read more

Hands down one of the best car buying experiences we've ever had! Rob Freeman was great, never at one point did we feel pressured or like we would be wasting his time if we didn't close the deal. He explained everything each step of the way - and we were trading in two cars for one so it was a bit different then normal - and broke everything down as we went through the buying process. There was no handoff from one to another on the sales floor and we appreciated that. Definitely recommend Quigley read more

Steve Gordon was a pleasure to work with. He was very honest and upfront about everything. Made the car buying process so much easier! Was very easy to communicate, answered all of our questions, and was very patient throughout the process. Will definitely recommend this dealership and Steve to any friends or family that will be in the market for a car! read more

UGH why can't I post ZERO STARS?! What can I say? HORRIBLE salesman (Hank), HORRIBLE management. After 5 days of giving us the "run around" Hank stopped returning our calls completely! We're talking about us buying a $35k car here! So, we went to Bergy's Dodge where the customer service was stellar! I would consider them over and over again! NEVER consider Quigley people! read more

Bought a car with Ed. One of the most relaxed and honest car purchase experiences I have ever had. Everything that was promised was delivered on and all Is were doted and all ts crossed. 5 stars the only place to buy a Chrysler product from. Did I mention I drove 3 hours from New York to do this deal? read more

Why is it that dealerships are continuously trying to screw everyone over. You'd think by now they'd enforce laws against this run around bs. Took my Dart here to get the transmission serviced and all they wanna do is act like they've never seen a dodge with a transmission problem before. Had my codes read by someone else to make this process smoother and even told the dealership exactly what part I needed to be replaced and they acted like I had no idea what I was talking about. The sad part is I find myself in this situation with absolutely any dealership I try.... I'm a manager at a grocery store, now imagine a customer coming to me and asking where the green beans are and me looking at the customer like they have three heads and saying "Uhhh, that's not a real thing. You need to go somewhere else." Pretty ridiculous right?? These guys are IDIOTS. read more

I am from the area and have bought 2 Jeeps from Quigley. A 2012 Jeep Wrangler Sahara and recently a 2015 Jeep Grand Cherokee. Both transactions went quick and smooth. The salesman in Lisa's review I don't believe works there anymore, so I'd give them a shot. As far as the amount given for my trades, they gave what I felt was fair. Kelly Blue Book is only a guide but they gave me what was comparable to another dealer. I'd go back for sure. I tend to buy a new vehicle every few years so I can't speak of their service department other than the usual inspections and such. read more

I had sent this dealership a specification for the truck I wanted to purchase. Dave Homa returned my email. He and I went back and forth, he insisting the whole time that I come in to the show room. Well it was clear, that these guys can't sell over the internet, so I agreed to come in. During our emailing, Dave had said that they do not have in stock any of the kind of truck I wanted. (Dodge 3500, auto, 29k lb towing). Dave was very good about educating me on certain differences between models of trucks. (See friendliness score of GOOD above). But, when I showed up to meet Dave, miraculously he had a 3500 on the lot. "Just showed up." Wow, great. Well, not so fast, it wasn't a 4x4. Dave was tied up with another customer so Jim "the truck guy" took me under his wing and went on-line and found a 4x4 3500 locally. It was a little more money than the one on the lot, but I said OK. He called the dealer, made arrangements to pick up the truck Monday (this was a Saturday). I gave him $1,000 down payment, we went over my credit for financing, and I signed an agreement. I received a call first thing Monday from Dave saying that the truck was a standard. I wanted an automatic. That the towing was on 21k lb. I need 29k lb. So it was the WRONG truck. How could that happen? Not sure. But Dave said he found the right truck, but again it was more money. I again said OK. He called me Tuesday and said that the dealer had a buyer and so would not send it down to Quigley. But he had yet another version of the truck, and yes, it would be yet more money. At this point, I said No. I was done. Thanks for his time. Dave wrote me then Wednesday to say that the third truck was indeed available and I could buy that one after-all. I wrote Dave Thursday telling him I no longer trusted him, nor wanted to work with him, and to please refund my deposit. Talk about an old-fashioned bait-and-switch! Shop elsewhere. read more

I bought a new Ram 1500 2years ago. My salesman,Ed McCann, was amazing. He could not possibly done anything better. I recently returned to the service department due to the check engine light being on. I just dropped it off for the 5th time in a month for the same issue. The service team at the desk are less than friendly. I've spoken to Harry and Steve and they were very nice on the phone. I am, however, annoyed that my truck is not fixed. It is under warranty and all the things they keep trying are not working. I am not at all pleased with not having my truck serviced properly. I might return in the future to deal with Ed McCann for my next vehicle but will consider taking it elsewhere for service. I believe it is time to talk to the owner of Quigley to see if he can help me rectify my situation. read more

I bought a 2015 Jeep Cherokee in late August. The sales people at this dealership were less than impressive. I found them to be a very arrogant people and I had encounters with more than just one person. (sales people, service people and believe it or not even the detail person) It seemed like they were doing me a favor by selling me this vehicle. I am not even going to entertain going to there service department. I will take my vehicle to some other jeep dealer. If I had more time I would have left and shopped somewhere else. Do your self a favor people and go somewhere, anywhere else to make a purchase. read more

Excellent sales, went with Internet best price I could find and they beat it by $500, financing was quick and painless and they were friendly and helpful. Detailed car while I was doing paperwork, no waiting, good deal, truly painless. read more