If you have ANYTHING go wrong with your appliances give him a call. He saved me from having to buy…read morea new dryer..fixed it and then totally cleaned everything all out. He went above and beyond!

The job was done quickly, professionally, and for a fair price. What more do you want?read more

The customer service for this business was so outstanding. I thought my washer was dying and went…read morethere to look for a new washer. The sales man started asking my questions about my washer and determined that it needed a $6 part and took me to the service desk and the tech told me how to take the wringer off and bring it in. I got it off and took it to them, he changed out the "dogs " and only charged me for the part $4.30. As long as I live in this area I will only shop at McKinnys for appliances. Pamela

After my original review, the owner replied publicly. His explanation does not match what happened…read more The delivery crew had not even loaded my old refrigerator yet. They just rolled it into my garage. My warehouse is directly across the street from my house, on the same route back to their shop. I offered to grab a piece of paper, write and sign a waiver releasing them of any liability, and even offered one hundred dollars for the quick drop off. The crew told me it was an insurance issue, but when I spoke to the owner, he said it was not insurance. It was simply policy. He was matter of fact and showed no interest in helping or even listening. They were perfectly willing to take my old refrigerator six miles away to their warehouse and deal with it there, but when it came to dropping it off at my warehouse, right across the street from my house and directly on their route, suddenly it was a problem. I tried to reason with the owner, explaining how simple it would be, but he just was not hearing me. I was the last delivery of the day, and it would have taken no more than two minutes. We spent more time standing there talking about it than it would have taken to make it happen. So instead, they left it sitting in my garage, where it has stayed ever since. Every time I open that middle garage door and see it sitting there, I am reminded that it could have been in my warehouse where it belongs. It takes up space and serves as a daily reminder of how this business handled a simple, reasonable request. That decision cost them the sale of the oven and microwave I bought elsewhere, and probably more through word of mouth. They lost a loyal customer, and for what? Two minutes of time. It is his business, and he can run it how he wants. I respect that. But common sense went right out the window. This was never about insurance. It was about policy and a lack of flexibility. The owner's public response did nothing to change that impression. I am keeping this at one star because his reply only confirmed my experience. Instead of owning the situation or acknowledging what really happened, he repeated an inaccurate story that does not reflect the facts. That response alone speaks volumes about how this business handles customer feedback. Sometimes the coldest thing in the room is not the refrigerator.

Went back for a new dryer as ours quit. They had some good ones in stock. Chose one, took it home…read more It died a day later. Called them, they came out and tried to fix it but didn't have the parts. They gave me an entirely different dryer, which has been working great. Two weeks later, my oven started to die, so went back. Got a good one with some nice features, and they were able to deliver the same day. Came out, swapped the old oven, installed the new one, made sure everything worked. They treat their customers very well. They have made a regular customer out of me.

These people were fast, friendly and stand behind their equipment, I will use these people again…read moreand again. Very honest, trustworthy and just all around nice people!! Respectfully, PaulMichael M

The crew here was easy to work with. The owner Yolanda has excellent communication and helped work…read morewith me for a week until we found the appliance I was looking for at a very reasonable price. They have a third party who does deliveries for them & those guys were top notch as well.

Recently bought some more stuff from here. We got a microwave, works great, and a stove. The stove…read morehas a slight problem but it's just the hot stovetop light is always on. Everything else works good. It makes sense because these are not n perfect appliances, hence the name. We will return if we need another appliance in the future.

My Maytag is old enough to drink and recently started to make some very loud grinding noises. I…read morewent to Welch's Appliances (highly rated local business) for help, but they had a 3-week wait. They did recommend Sean at Appliance Alliance NW (which makes me respect Welch's even more) who had a shorter wait list for the same cost as Welch's. I appreciated Sean's website form so I could include make & model number and any access issues he would need to know about. Sean arrived on schedule and came prepared to fix several potential problems. He was patient with my questions and quickly diagnosed and fixed my Maytag. With experienced repairman like Sean, I know our Maytag will probably outlive me. I will also invest in his maintenance services, too. Excellent value for peace of mind and dry clothes!

Sean was recommended by Welch's, so I felt pretty good about contacting him. Scheduling was easy,…read morearrived on time and diagnosed a bad control board in our washer. Sean offered to order the part, but suggested calling GE. GE offered to replace the part at no charge, even though we were beyond the warranty. When the part arrived, Sean worked us in ASAP and we are back to washing clothes. Highly recommend Sean.

They're the best! Been buying appliances from them for over 25 years!…read moreWhenever I have a need they're the first place I'd call.

Welche's Appliance was recommended to me by my long time handy person and what a great tip! I have…read morean older GE dryer that I love and wanted to keep it going. Taylor came out for a very reasonable price to diagonose the problem for me and helped me order a replacement part. He also inspected and cleaned the dryer while he was in there and said the heating element didn't need replaced, as I had asked him to go ahead and do it as well if warranted. When the part arrived he came out again at no extra charge to install the part. Taylor and his scheduling staff at Welches really go above and beyond to help you keep your appliances running and should the day arrive when you do need a replacement they have both new and refurbished ones for sale. They will be getting all of my business from now on and I am so glad I discovered this top notch business them!

I own a business and needed my refrigerator serviced. Joey was able to come same day and fix it…read morewithout charging me an arm and a leg. Great workmanship and professionalism.

I can trust their repairing service. Because the tech has been long time experience for repairing…read morejobs.

We ordered a pre lit Christmas tree and a pre lit wreath from Lowe's for curb side pick up. We…read morearrived and parked in the marked pick up parking spots and notified the store we were there. The employees that brought our items to the vehicle were prompt, friendly and appeared to handle our boxes with care. We haven't had an opportunity yet to unbox the items and will leave an update when we do. The wreath box did have a gash in it though so being hopeful.

I bought a chemical sprayer from Lowe's a month or two back. When I took it to the checkout…read morecounter, I mentioned that it appeared to be a RETURN by the way the box was taped up. The sales person assured me it was a new device. -- Now, today I open the box, fill up the sprayer, pump it, and then realize the spray nozzle is not attached, nor is there one in the box. --- So, I return to Lowe's with it. I explain to the girl there what the situation is. She stares at the sprayer and asks "What is that thing called?" I sensed this was not going to go well. The girl had more pimples than freckles on her face. She proceeded to refund the cost of the sprayer to my debit card. -- But did not give me a copy of the receipt. I stood there and waited for the receipt, but she didn't get the point. So, my next question to her was, "So, I explained that you sold me a sprayer that did not have a spray nozzle and now I ask you -- how do I spray the weeds on my lawn with my debit card??? Shouldn't you have REPLACED the sprayer with a new one, rather than refund the money?" --- Tractor Supply, Ace Hardware, these are a couple alternatives to Lowe's. Home Depot is out of the game, I have had too much dissatisfaction with customer service there. LOWE'S-- You LOSE! Your people don't know hardware or the lay of the products in the store--without looking it up on their phones. IDIOTS! All of you.

This is a high-end vendor of antique furniture. I think the merchandise is high quality and not…read morecheap, like many antique malls offer.

Owner was not helpful, way over priced and poorly repaired…read more I am not going there ever again! He was rude... like he did not want me there! Over all, crapy customer service. In a few words, do not shop there, it is a rip-off!

I have always gotten fantastic service from these folks, especially the painting and fulfillment…read moredepartment!! worked with Lowes all over the country and the employee engagement seems especially high at this store

I feel that the staff at this location generally cares about customer service. When I visited on…read more1/28/2025, Blaine who was in the middle of stocking plywood, stopped what he was doing, took the time to ask if I needed help, gave me great advice on selecting and finding the appropriate product and helped me pull an 85 lb sheet of plywood off the stack and load it onto my cart. My experience with Lansang was also great as she patiently helped me find the SKU for my plywood and sent me on with a smile. I would only surmise that the authentic customer service that I experienced is a direct reflection of the management team of this Lowes and I am greatly appreciative of this for someone who does much of the work on their own and frequents this location about once a month on average. The only time I was disapointed when coming to this store 6 times over the last 6 months was when all the 3/8 inch compression fit brass couplers were sold out, but that was sorta on me as the online stock did say there was a limited amount.