Outstanding! The couple running this store are extremely helpful and into biking. I rented a…read moremountain bike from the store, and did the flowing singletrack Swedetown trails nearby. This was the highlight of our vacation of the upper peninsula. Will do a separate review of the rooms they rent above the store. Calumet, the old buildings and mining history, the room we stayed in, and the biking made for a very relaxing 2 days. I hope to go back.

On a tour around the U.P. I had a clicking noise coming from my crank. Pat helped me out with a…read moretorque wrench and some diagnostics. He got everything tightened up! Great service! Friendly staff! Highly recommended.

Bought a used Hamar wheel chair lift in MQT county that was less than a year old. This past…read morespring it quit working The dealer that sold it locally would not work on it and another local supplier that handle a different make and model would not look at either even though they functioned the same way. Elevator company would have done it but quote was in the thousands for 2 hours of time. Called Doug and he travelled to Ishpeming and had it running in about an hours time and charged much less than that the elevator quote. My hats off to Doug for going well above and beyond to help us out. I will be traveling to the scooter store for any ADA items I need going forward

Excellent customer service. Doug was very helpful and did the needed repairs to our scooter…read morequickly. Carries a nice selection of all types of mobility aides.

I wandered over here as it's kitty-corner from the visitors center. It's located on the town's main…read morestreet. I wasn't sure what to expect since I tend to be wary of tourist traps, but this shop is more of a specialty shop as it carries a wide variety of items, from candles to jams, to clothing and magnets. It's very well done. There's three sections in the store, as it has to expand within the historical building it occupies. The first section has the most variety as it sells small items like candles, dish cloths, lights, etc. The second section is clothing focused. The third and most personally interesting sells food. They have homemade fudge and turtle cookies, as well as candy station. There's a wall of jellies and jams, including UP favorites like thimbleberry jam. The people manning the store are super friendly as a huge plus!

Such a cute little shop with such good fudge for a good price that's worth the taste, fun place for…read morekids to shop with a great clothing section next to it, lots of candy and coffee, must stop here!

Great thrift store. Clean, well organized and friendly staff. There are some hidden gems downtown…read moretoo. Also, great prices!

The upstairs is just okay, but the stuff you'll find in the basement is awesome! I've been there…read moreso many times when they have some really cool vintage pieces of furniture, oftentimes priced incredibly low. There's a vintage clothing section in the way back of the basement (seriously this is the best kind of thrifting) where I have found a vintage handbag and a vintage wool coat. Both of these items I get complements on All the Time. Honestly I brag about this place on the regular. It's like any other thrift store, sometimes you hit it on a good day, other times not so much. I go weekly. As for the poster comments on the staff, I've personally never experienced anything but decency. Can you really blame someone for wanting to leave work on time on a Saturday afternoon? Sheesh...

Excellent service and great quality products I've purchased several guns from here and will…read morecontinue to buy more from them my son just turned 21 and he went and bought his first hand gun from them definitely recommend this place for your firearm purchaces

I brought in two pocket knives for sharpening. First, they told me that they would give me a call…read morewhen they would be ready which was in a few days. A week and a half later - I called them and they said that the knives would be ready for pick up at the end of the day. I picked them up the next day - they charged me $8.00 for it - however, the knives were not sharpened as the edges had the same pieces of dirt and grime as when I brought them in. Highly recommend going elsewhere to do any kind of business unless you really want to be ripped off. If they cannot be honest enough to sharpen knives, how can they be trusted in any kind of other business transaction?

Incredible service, if I had more money I'd spend it here. Incredible job cleaning and fixing my…read morewife's wedding ring and helping me select another.. over deliver and under promise these guys are fantastic.

My wife insisted I get a repair done on the diamond setting on my ring so we dropped in to Laiti…read moreJewelers. Mark looked it over, explained what needed to be done and did the repair. When I got the ring back it was better than I ever remembered it. So impressed that my wife decided to have Mark examine her ring and resize it. Same story, when she got the ring back it looked better than new. We have taken jewelry to stores near the Detroit Metro area but have never received the quality service or speed that we received here. I am not afraid to recommend this store to my friends, Mark does work deserves notice.

I am very pleased to say that the owners of Vollwerth/Baroni's addressed the previous issue that I…read morehad with shipping and my crushed and ruined cans of Baroni's Spaghetti Sauce with Beef. My two ruined cans were replaced and 4 extra cans were shipped for my inconvenience. I was pleased to see a sturdier box was used with packing between cans to absorb the rough handling that can sometimes happens via UPS. Thank you, Terry Rajala P.S. This has always been my favorite spaghetti sauce even after my numerous trips to and dining experiences in Italy.

I am a straight woman who loves bookstores and I really love this bookstore for its selection, its…read morecustomer service and its safe haven for a community that needs one. I just got How to Stand Up to a Dictator by Maria Ressa and then Caste, and both books received high prizes for their writing, including a Nobel Peace Prize and a Pulitzer. Maria Ressa was imprisioned in the Philipines and is a prolific writer. But every time I go into this store I am treated well, and if I need help they help me enthusiastically, so if you like good customer service and you believe in social justice--this is a good place for you to shop.