I had won 3 items during their weekly auction, then their system went down. When it was working again they opened up ALL the items at the same price as when the system stopped, for another 24 hours, even the closed items. I loss out on 2 of the items the system said I had won. So, Quinn does believe an item is closed when you win, not if they can find a way to make more money. Seems unethical to me and definitely poor customer service. read more

I rarely give reviews. However I must express my dissatisfaction with the service I received regarding my consignment for the November 2025 auction. Several of my items, specifically a collection of beautiful figurines, were never listed for auction. Despite sending five emails inquiring about their status, it took Quinn's team five days to respond. When I finally received a reply, I was informed that the items were deemed "not auctionable" and had already been donated. Per the standard consignment terms, items are only to be donated if they fail to sell at auction, not prior to being listed. As the bailee of my property, your business is legally responsible for the care, custody, and control of these items. Donating them before the auction process was completed constitutes a clear breach of this responsibility. Furthermore, it took an additional three to four weeks to receive payment for the items that did successfully sell. Given these poor business practices, you got 1 star too many. read more

went to a viewing, and wirked with staff to correctly assign lot numbers to lots. bought a fair number if items, and only happy with two. lack of viewings is issue, as no idea what you are buying. younger staff are nice, but senior staff are pretty unpleasant abd arrogant. read more

I went to Quinn's Auction Galleries for a job interview. The building had many departments and each one was interesting in their own way. The book and poster department was amazing and filled with so many different types of books. So much rich history that anytime would love to have. The faculty were kind and quite knowledgeable. read more

This is a richly-deserved one star review. I have been purchasing items for almost a year with Quinn's (spending thousands of dollars), and in this recent purchase I had two major problems: First, I received rude and vaguely threatening emails that told me that I needed to make a pick-up appointment for the merchandise that I purchased (I emailed them on the first day post-auction and told them the UPS store was going to be picking them up), then 5 days AFTER the sale, and after charging me the money, they emailed to tell me that they had forgotten to include a term to the sale- that only Virginia residents could purchase the items. Oops, their problem, not mine. These are extremely poor business practices. read more

Fantastic business, great products, wonderful staff! I buy from their auctions frequently and highly recommend.

I contacted Quinns in December and was told Mathew Quinn would contact me directly and come over to the residence and create a "plan of action" to review how the process works. Mathew Quinn did not show up and no plan of action was ever received as indicated in the e-mail. I was then told that items would be valuated and picked at this meeting (that never took place) which items had value. After further communications with Quinns the items were eventually picked up after being told we as the customer are responsible for the moving costs down the road. 7 or 9 different auctions took place (I don't know because I was never told about each one) and items were misplaced, items I asked not to be auctioned were auctioned anyways, items were sold and given credit to other sellers. Our estimated value of the estate was well over $100,000 with high end furniture selling for pennies on the dollar. Items sold without our knowledge is a rolex watch, gucci watch, $20,000 dinning room set (verified being sold at other sites for that amount) we asked not to sell and was sold for $300. I continued to contact Quinns for months and months with no resolve. I cannot believe this company is allowed to continue business with such fraudulent practices. Yes, fraudulent see below e-mail from Quinns after spending more than 6 hours going through auctions that I had to locate myself through searches and Quinns horrible web site. Quinns Weekly Fri, Feb 28, 12:38PM to me Hi Bryan, Thanks for bringing this to our attention. Again I would like to apologize for the miscommunications with the sale of your earlier weekly items. Putting your items through auctions is a risk that is heavily influenced by a buyers driven market that is beyond our control. With regards to the jewelry, the email for this sale was sent on February 14th, 5 days before the closing of that auction on the 19th. Although it does not happen often items can sometimes be placed under the wrong consignor, but can be easily adjusted and reflected on your Post Sale Statement. Which other lots do you believe to be yours from the #1426 Weekly Sale? I attempted to contact Quinss over 30 times in the past two weeks with no resole and was told Mathew Quinn would resolve my issues by COB yesterday March 18th 2025. -end e-mail Sorry, as a customer this response is not satisfactory to say it is at risk to put a $5,000 rolex watch and a $3,000 Gucci watch on auction. So many more issues I don't have room to type. All of my issues are 100% backed up from correspondence from Quinss and I am happy to share with the world. HORRIBLE EXPERIENCE EVER read more

$70 purchase cost $60 to ship. Vintage lead soldiers were unwrapped and throwing in a box with easily 1/3 arriving damaged, Not simply poor packing :( read more

Helped me achieve a decent return ion my items. Arranged a moving van, and had the clientele to give me a very good return.

22% buyers fee was a little steep but going into several auctions I knew up front what the additional costs would be while bidding. Post auction, I felt like I don't have a choice but to bend over and take the packaging & shipping fees. $30-40 to ship locally was $120. Technical errors while bidding and several classified as "passed" for high volume items are forcing me to look elsewhere. read more

I took several items in for evaluation during a Print and Asian appraisal day. The two people with whom I spoke seemed knowledgeable and I was give an estimate of what the items might bring. I was told they would be sold during a print auction and might net me around $900.00 Imagine my surprise today when I received a Consignor Settlement which is partially inaccurate but a check for $130.18. (No, the items were not sold at a print sale, but rather one of Quinn's regular weekly auctions.) I am not sure I have any recourse as I did sign their consignor agreement, however, I write to warn others of a rather deceptive delivery of services. read more

Sadly, my experience was disappointing due to rudeness and a lack of focus on providing acceptable service.

In the fall of 2019, I contracted with Quinn's Auction Galleries to sell items from my mother's house that we were preparing to put on the market. In early 2020, I received $75 for the sale of one item, and that was the only payment I ever received. Unfortunately, between lock downs from Covid and the deaths of my parents and both of my brothers between December 2019 and January 2023, I neglected to check in with Quinn's to determine what happened to the rest of the items. I reached out via email in February 2024 and was told by Luce that she would have an answer for in a week or two. I did not hear back from her. Subsequent emails went unanswered until August 2024 when Luce set up a call between David Quinn and me to discuss the situation. The call was in September and David assured me he would research what had happened and get payment to me. He had the list of items I'd sent to Quinn's on hand during that call. I have emailed and texted David, Luce, and Quinn's general email repeatedly since then, and it's clear their plan is simply to ignore me until I go away. No one has returned a single message since that phone call in September. This lack of professionalism is disgusting and they have in essence stolen my mother's things. read more

I purchased two signed "oil paintings" at a Wednesday online auction that turned out to be prints mounted on poster board inside an ornate gilt frame. I complained and never heard a word. I wasn't happy about paying the buyer's premium, either. I have no interest in doing business with this group again. read more

I had a bad experience with Quinn's Auctions, but they addressed and mitigated my concerns. 1) I am a regular customer with Quinn's Auctions. I won a lot at their recent auction. One of the music boxes was dropped on the floor completely shattered by their staff Samantha, while she was inspecting it. I decided not to pick up the lot and request a refund 2) Two items in the lot are music boxes; which DO NOT play music :-( It was NOT mentioned in the subject line, but only in fine print in their auction listing. It's easy to overlook and I overlooked it. In my opinion, it is not ethical to sell music boxes which do not play music, and mention in fine print. The item was accidentally shattered by their staff, prior to picking it up. Hence, I requested a full refund. It took a while and follow ups, but they processed my refund. They also assured me, they will issue refunds promptly in future. read more

I was just involved in an online auction with them where I won a number of lots. I then get an email after the entire auction is over stating that they had technical errors and the auction ended prematurely. The auction ended at the same time it was advertised to end on their page so it made no sense when they say they had technical issues. On top of that they resumed the auction for an additional 7 DAYS saying people needed a "fair opportunity to bid". Yet despite that they left the auction at there sold prices and didn't reset them. Which is complete bullshit in my opinion. I hope I get outbid on all the lots I "won" so I don't have to deal with these morons again. read more

Great business. Love the competitive pricing and the fascinating inventory. Kudos to Kate and Samantha who handle the pickup - always friendly and helpful. read more

{JEWELRY} We had about $7K of estate jewelry to convert to cash and brought this to Stephen Silva, who was able to list it in one of their jewelry auctions. We got a little over $5K after commissions, which is a lot better than we could have done at any place in the phone book that advertises that they buy estate jewelry. Process was very straightforward and Stephen was easy to work with. I would recommend Stephen at Quinn's for anyone looking to convert jewelry into cash. read more

Initially I was disappointed with a purchase for an online auction item. I contacted the house and Lori was very professional and honest and fixed the problem. She did not have to provide such customer service, but she is a true pro. I highly recommend this place. read more

I had rings up for auction and sold for such a low price. I never got the money and they have not responded. This happened back in March 2023. On a good note, they were nice all around when I picked-up my items that I bought. read more

I offered an expensive intaglio to them and they responded with a very frank email that explained their sales system , including features of it that I may not like acknowledging this . read more

I recently attempted to bid during an on-line action. Quinn's website would not allow me to bid. Quinn's would not even answer the telephone when I tried to have the problem corrected. The quote below is what I stated when I blocked Quinn's from my email: "Your company is incompetent. Your company denies my payment. I've tried to bid and purchase your company's products; your company refuses to allow me to buy your products. Your company will not even answer the telephone. Quinn's is irrelevant." read more

I used the auction years ago to sell my sister's household things. After days of packing all her beautiful furniture and other items, they picked up everything and sold it dirt cheap with payment for picking up and transport I owed them $200. Can you imagine. I would never recommend them unless you go there and buy items for dirt cheap which some of my friends do. Never again. read more

Like all auctions, they are hit or miss. The junior staff are really nice, but pleasantness decreases with seniority. They are incompetant. At one recent auction, items were mislabelled. read more

I purchased a table and chairs from Quinn's auctions and picked up the items today. The Quinn representatives were extremely helpful and went out of their way to assist me. When I didn't have the right tool in my tool box to disassemble the table, the Quinn representatives provided me with a tool from their tool box. They moved a few items for me to make it easier to load my truck and held the door while I packed it. I have dealt with other auction representatives and can say that Quinn representatives went beyond what I expected. read more

Gave away my items to someone else, and gave me the runaround. Won an auction online. Set up an appointment. Went to pick it up. Showed my QR code invoice. They said a man had picked it up earlier in the day and didn't I send him? Maybe it was my husband? I asked for a manager. 4 staff and 30 minutes later they had someone call me (working from home) who said there were two orders with the same name and they would call the other person to track it down. They didn't ask him for ID, QR code or authorization -- just handed it over. They offered my money back but that's not the point. Unprofessional waste of time. Zero stars. read more

Quinn's Auction Galleries advertises a "free evaluation" as a scam and waste of 95% of people's time in taking photos and uploading information. They then refuse to provide the "free evaluation." After 6 months of emailing them for my "free evaluation" they never return calls or emails and just hope you go away. The other 5% who have anything of value Quinns feels they can make sufficient money from they only contact them. This is FALSE and DECEPTIVE ADVERTISING. In addition to the other bad reviews calling them "horrible, "total scam" etc. AVOID AT ALL COSTS. read more

I have been a customer of Quinn's Auction for while now, they follow COVID-19 protocols and make it easy for pickup. I recently had an issue with the item that I bought, the employees and management were very helpful in resolving the matter. I will continue doing business with them and highly recommend them. Thank You! read more

MORAL HAZARD defined: lack of incentive to guard against risk where one is protected from its consequences, e.g. by insurance. In our opinion and experience this is the case with Quinn's Auction Galleries located in Falls Church, Va. We were in the process of down sizing and selling our antiques and high-end furnishings that were collected over many years. We took great pride in the care of our furniture and expected the same care from Quinn's auction. The Director of the Auction house spent many hours with us working to get our business, but the results and delivery were lackluster, unprofessional and an ignominious failure! We took judicious care of wrapping all items, provided a detailed list of items for auction and hired their trucking company to deliver our furnishings, the end result was a disaster! We hand delivered many of our items which gave us the opportunity to see how they stored our items in their warehouse. Many rooms were in disarray with furniture and accent items thrown together with little organization. We were gravely disappointed. We knew then that we had made a terrible mistake! There was no time to make changes as we were under pressure to move out of state. The only reprieve was to salvage some of the items and donate them to Salvation Army. We could not do the same for items that were in their auction process. The net result was that the majority of items auctioned netted a pittance. Items that cost over $30,000 netted under $2,000. We never expected to get the original amount but expected to receive a fair amount of at least 15-20%, all because they have a LOOP HOLE THAT GROUPS ITEMS FOR AUCTION TOGETHER BY VOLUME WITH NO MINIMUMS. The speed and manner of the auction process was unprofessional. They did not provide reasonably decent photographs on their website and all items were open bids with no minimums! They did not stylize or show items to their best advantage. Many items were lumped together in a haphazard manner. There were some items accidentally left in open bids that were supposed to have been reserved. We were able to pull those out but only by our diligence. AUCTIONS WORK FOR THOSE WHO ARE IN THE BUSINESS TO GAIN EASY ACCESS TO ITEMS AT RIDICULOUS BIDS WITH NO MINIMUMS AT THE CONSUMER'S EXPENSE! THE LOOP HOLES NEGATE THEIR RESPONSIBILITY AS THEY CARE NOT FOR THE OUTCOME. This has been our experience with Quinn's Auction. Let the buyer beware auctioning with this firm. They were not the best vehicle for liquidating our important furnishings, which were our assets. If you have the time (which we did not-sadly) there are many ways to get more for your return through online websites such as Chairish, Facebook, Craigslist and ebay.com. Using consignment and antique stores and having your own private sale would be more advantageous than aligning with a firm like Quinn's. Patience and time is the key. Not all auction houses operate this way. We had a good experience working with Weschler's Auctioneers & Appraisers in Rockville, Maryland. They were organized, consistent, and thorough. They provided professional photos, explained the process and gave us a realistic expectation as to what to expect. We didn't spend endless hours overseeing their process, unlike Quinn's. The results were extremely satisfactory. read more

be carful what you give them I gave 3500 classified vinyl album collection worth over 10K -- they didn't auction or even offer it -- they donated and din't tell me --( months later I find out whenI call to retrieve them as I had a beer offering 25K for teh collection -- some albums were autographed, some limited editions. Also first edition books again full collections were sold as a shelf lot read more

Horrible Internet auction experience. Shipping policy not accurate disclosed , there was no in house shipping (the opposite was stated ) Can not get ( paid ) item shipped and get zero help/ response from Quinn's . read more

Quinn's Auctions might be worth your time in person. However they do not follow through with inquiries from online bidder's. Sent my first inquiry on the 9th of Sept for an item to be auctioned on the 18th. Got a response on the 16th which didn't quite fit the pictured item. Sent another inquiry to straighten out the discrepancy - no response! Because their business is artisan items, the details are very important. Especially when not able to view the piece in person, and especially when spending hundreds to thousands of dollars. I'll think twice before considering Quinn's again. read more

My family suffered a loss of one of my parents. QUINN'S was there to help down size all of the collection of nice things that had been collected over the years. We got more money than expected while being handled compassionately and in very professional manner read more

Bought a leather couch at from Quinn's. Great quality at great price. They even helped me load it!

Do not trust this auction house. They omitted items from my bid and then made it next to impossible for me to return to pick them up. Items that I was unable to pick up from an auction following the previous one I was unable to pickup as I am a frontline provider and they stated that I had to forefit the items for resale. It is a SCAM, do not buy from this auction house. They take the money and run! I live 2 hours away, just think if they would have offered to spend the 30 bucks they stole from me to ship my items they never gave me. Very poor service. Save your money and your time, do not trust Quinns Auction galleries! Only 1 star because I could not leave none! read more

I stumbled upon Quinns on my way home from the Farmers Market. In fairness and full disclosure I have to say I am just a regular person and new to the auction/rare collections world. But I love the place. Quinns is that rare find for people that are interested in art, history and have an appreciation for their intersection. There are treasures large and small waiting for you if you are patient.( And there is some strange stuff -like really creepy dolls -that probably are worth a fortune.) Auctions draw all types and I do have to say the down side here is a group of regulars who talk incessantly during bidding and display some sense of misguided entitlement about sale items. Admittedly there is a strange symbiosis between auctioneers and the various owners of " vintage" shops that are buying the bulk of the items. We neophytes are not able to spend thousands of dollars here every week. So to some there- lets just say-we are not welcomed with open arms. However if you bide your time, get a seat up front, take the time to preview an item (Tuesdays or on line) and decide what your $$ limit is- you can find wonderful, one of a kind things for your home or as a special gift. I also believe it is just essential good manners to be civil and appreciative of the hard working staff. They are, with rare exception ,kind, patient and take their time to make sure you are happy. You do need to get your loot out ASAP, so bring a truck/van or make arrangements to pick up very quickly. I also would ask the staff for help in gathering your "lot" as I have seen some folks pounce so quickly you wonder if there is a fire in the building.They can do this rather noisly while the auction is on too! This is Quinn's new location and while there are some bumps while they settle in- they really do provide an extraordinary service to our region and our Little City. If you can stand the self important "collectors" or or nosed turned up professional buyers- ( wait this is just like the rest of DC),,,,,what was I complaining about ? Anyway....... you can have a good time, see some cool stuff and maybe, just maybe get the antique desk you have wanted since you were ten ! (Now if I can just find the key to unlock it.) Quinns Auction Gallery, preview days on Tuesday, Auction on Wednesday right at 6pm. Get there early to get a good seat. ID and credit card required to bid. read more

Sold our house and needed to do an estate sale. Because of Coavid19 no on site estate sales were allowed; donation centers were closed, and wholesalers were not purchasing due to full warehouses. Quinn's Auction Galleries came through for us with an on-line auction. A very efficient team spent two days at our home organizing and photographing items for over 200 auction lots. Auction site went live the next day and stayed on line for 2 weeks. As soon as auction ended, buyers received a time for pick-up. PIck-up lasted 3 days with Quinn personnel at our home managing the pick-up. All auction lots except large pieces of furniture were picked up out of our garage. At the end of the pick-up time - our house was empty. Everything had sold at auction. We did not have to pay anyone to haul leftovers away. We received our check for the proceeds 30 days later. The whole process was very well organized and managed by Quinn's. The Quinn brothers are hands-on and were there for us during the whole process. We were able to live in our house throughout without the inconvenience and risk of people wandering through our house in an on-site sale. Our only negative comment is that auction bidding started at 0 rather than at a minimum price. However, all items sold and our proceeds were the same, if not better than from an on-site estate sale. We would highly recommend using the on-line venue for estate sales. And, we would highly recommend Quinn's Auction Galleries to manage it. read more

Most awful experience with this auction house. Payment wasn't possible for a few days, very high shipping costs, absolutely careless packing job, throw my won items without appropriate packaging into the parcel. Unfortunately I can't upload pictures to show it. read more

Terrible. I bought a vintage poster from them. Their auction catalog showed the poster framed, I e-mailed with the owner to confirm that the poster was framed, but when I showed up... NOT framed. (They say that their policy is to remove everything from the frames. They also admit that the policy is not posted or printed anywhere.) To make matters worse, they didn't have any protective packaging for me to use when walking away with the poster. Supposedly, I was to carry out the fragile 91 year old paper any just lay it in my trunk or back seat unprotected. I tore up my check and left them with the poster. read more

Hired Quinn's to handle my Mothers estate sale many, many antiques from all over Europe. We were told 7-8k we did not even clear $700.00. Total scam and took advantage of our emergency situation. I do not recommend Quinn's. read more