The Hotel Hilton Midtown is an excellent stay for business or leisure…read more Located near Guadalajara Expo and Midtown outdoor shopping it has a lot going for it The service by Edson and the team was professional and genuine. We really appreciated the level of security to the rooms. The aesthetics of the Hilton are stunning. While the restaurants and bars inside weren't occupied when we passed by they were very inviting. Our room was a king room with all the amenities one would expect. The mini fridge was operational which is nice as that isn't always the case. The lighting didn't have any guesswork and the bathroom facilities including the shower head were all luxury level. Whether you're on business or leisure, having access to the Expo, Midtown shopping and the Fresko grocery store makes the Hilton Midtown an excellent stay.

Beautiful hotel with a gorgeous pool! The stay was clean and comfortable. The elevators and room…read morehallways are locked with the access key so it felt very secure. The food was tasty and fresh as well!

I am writing to share my experiance regarding my recent stay in Hotel Riu Guadalajara this April…read more While I have previousely considered this Hotel one of the best in the city, I was disappointed by several aspects of my experiences. Specifically, my room rate included mini-bar service, yet was never refilled during my stay. Addotionally, I was disappointted to find that the Mujeres Latina marichi group---one of the Hotel's primary entertainment highlights-- has been replaced by a lower-level performance mariachi. While the stuff members remain very professional and kind I belive these service and management decisions have negatively impacted the overall guest experience. Sincerely, Guiilermo Flores

What an amazing experience this was. Nothing like I have ever experienced, most definitely…read morerecommend. The views are breathtaking and the glass floor platform is so scary but after a few drinks You forget all about the fact that You are on a glass platform 42 stories high, until You look down The service was over the top amazing and the drinks were great

We stayed at this hotel and sad to say, it was a disappointment. I have stayed in various AC hotels…read moreand this one does not meet the AC (Mariott) standards. The lobby has no AC, there is no order for checking in and it is not welcoming. We got there a couple of hours before check in and we were told we could leave our luggage and come back later. We came back 1 hr before check in and no one would acknowledge us and when we finally made it through the line, we were told to wait until 3pm, when the 2 people before me and after me were checked in! Had to stand in line again to be checked in and finally got a room. Front end staff are awful, not attentive, friendly or helpful. The room is a bit less than what you expect of an AC but comfortable and ours was clean. The breakfast at the restaurant and the staff made up for the unpleasant welcome. The staff at the pool area were good too. Food was good there as well, but it gets loud since you are right next to the pool and loungers. Location was okay, but not withing walking distance to places. You will need to take and Uber or taxi if you want to venture out. I will not consider this hotel for the future and will find a better location.

Great location, great staff, and comfortable room. The location is ideal for someone who isn't…read moreafraid to walk, explore, and take public transportation or uber. You aren't super close to the center or touristy things, but instead are close to Zapopan and other more authentic experiences. Staff is friendly and helpful. The room has everything we needed, just a better view would be nice.

We had the nicest stay here. We had a "master suite" which was lovely, and the service was…read moreexcellent. I especially appreciated how patient and friendly everyone on the staff was considering how little Spanish we were able to muster. In fact, most of them spoke more English than we did Spanish. The restaurant on the 2nd floor is beautiful and the breakfast buffet there is especially fun. We don't plan on staying anywhere else when we're in town.

Loved lighting in the main room. Ambient & not harsh. Also, blackout curtains work well…read more Room compact but not cramped. Loved the coffee shop & shoe shine stand downstairs in the lobby. Loved the restaurants in the "old mansion" nearby. Large, delicious breakfast buffet in the main restaurant. The beds were a bit hard & shower/ toilet lights were too bright... Would love a door on the bathroom area for privacy... especially since doors are glass. Bad placement of mirror across from bathroom in "hallway"... BRIGHT lights in toilet/ shower reflect into eyes of anyone in the first bed. :(

This review is just for the evening restaurant. Everything else is great!…read more I've been here two nights and dinner has been terrible the first night I had chicken in mole it was a chicken breast, had two bites and tasted a bit off I looked at the chicken and it was undercooked. I didn't complain just paid for it. The second night I had the tostadas de callo. I've had these many times but what I received was old smelly, squishy callo. I had to complain. They didn't charge me for my plate and service was really bad. Room is great and breakfast are amazing but dinner here I have to say not good at all.

I stayed at this hotel last weekend. The rooms are very nice and modern. Our first room was not…read moreproperly cleaned, the bathroom must have been missed during the clean up, there was stuff on the toilet seat. We went down stairs and the front desk switched us to a new room, no fuss. We went up to the rooftop bar, great views and great drinks. The food however was a different story. Everyone in my group had issues with the food we sent back some of the food, but it wasn't any better when it returned to the table. Needless to say we did not eat here again. If you stay here visit the bar for the views but avoid the food. Overpriced and very low quality. Lastly, the hotel lobby has no restroom!!! Almost everyday while waiting for our friends in the lobby we had to make the trip up to our room in the 5th floor to use the bathroom. The was such an inconvenience. The hotel is centrally located and there are many restaurants and places to see within walking distance. I personally will not stay here again.

We stayed at a Hotel Morales for a total of 5 nights. In total, our group rented, approximately…read moresix rooms with varying lengths of stay as we were celebrating a birthday. Booking directly with the hotel was very easy, and we were able to check in early upon arrival. The hotel is approximately 30 minutes from the airport; the hotel can arrange transportation to and from the airport for 320 pesos, which turns to be about $15 US in 2023. There were no issues w/ the transport arranged through the hotel; they were very flexible with our delayed arrival. There is also Uber in Mexico, which we took from the hotel to various restaurants without issue. This hotel is also walkable to many historic sites, open markets, and small businesses. Our stay at the hotel was pleasant as our room was as pictured and described online. The colonial design was beautiful and exactly the type of boutique, small hotel feel we were looking for during our trip. The cleanliness was satisfactory, and the amenities were as stated online. As other reviewers have noted, the hotel does have some plumbing issues; however, that is common for most Mexican states as the plumbing is old. We learned to allow time between flushing and the one time we had an issue with plumbing, the hotel staff addressed it promptly. It's important to note that this is the historical/colonial downtown area, which was built over hundreds of years ago, and likely still has the same plumbing so be flexible when traveling! There is 24 hour armed security at the front; entrance as there are at many establishments throughout Mexico. At no point in our stay did we feel unsafe. There is a pool on the top floor, which offered a nice rest from the heat of the city and a place to unwind with friends. We will concur with a prior reviewer that the pool does have loose tiles so use with caution, as you would, with any area that has a potential for a hazard. Overall, the food and beverages at the hotel were great and reasonably reasonably priced. The hotel provides bottled water at the front desk for guest. We appreciate the fair price, the accessibility, and hospitality. We will be back to continue our exploration of Guadalajara!

We recently stayed at the hotel Morales. I'm sooo happy with…read moreour choice. I wanted to stay somewhere authentic. This was an absolutely beautiful hotel and prime location. I would stay here again if we revisit GDL. Room was a bit small but we were hardly in the room just a place to rest our heads. AC was working and good.

I had a overnight stay and the hotel itself overlooking it is is very nice and seems clean. Staff…read morewas extremely helpful and kind. Although I woke up from my stay with bites all over my body, which I imagine came from bed bugs or something along those lines.

This hotel is freaking awesome. It's so nice and clean and the rooms are super spacious. It's…read moreright in downtown and you can walk to a lot of paces. The also offer parking and there is a restaurant in the hotel as well as a bar and a gym. I would definitely stay here again. They also had the cutest art gallery and art pieces throughout the hotel.

Great service and comfortable room Will ask for one off the…read morestreet side next time Heated pool was great for relaxing before my in room massage with Erika who was great Breakfast is not included even though it stated that I. The "old" pamphlet in the rooms Cool decor

Nice location and easy to get around, but unfortunately the hotel was very disappointing…read more The property is in serious need of maintenance and renovation. It does not look like the photos online and feels very run down. There were several issues throughout the stay, including things that either did not work properly or clearly had not been maintained. The staff was friendly enough, but not attentive or service-focused. The most frustrating part was when they suggested we had broken the toilet, even though the issue was clearly a small leak from the hose connection and the toilet already flushed poorly. It was disappointing and surprising that they tried to blame guests for what seemed like basic maintenance neglect. Based on my experience, I do not understand the high ratings. The positive reviews and photos did not match the reality of this property at all. Be careful before booking. Overall, the location is good, but the facilities and service do not match the expectations set online. At best, this feels like a 2- or 3-star hotel. I would not stay here again and would recommend avoiding it.

The room is great! The staff honored our request and put us in a quiet room on the 7th floor away…read morefrom the elevator. The room has black-out curtains and the bed is extremely comfy. The room also comes with an iron and a full-sized ironing board. It also comes with great breakfast for both of us (chilaquiles, fruits, cereal, waffles, and more). Super-fast wifi here. The downside is that there is no fridge or microwave. They also have a small gym. My only complaint is that the staff's English is not that great but they are very friendly and always try to help us. Getting a taxi can be slow so I suggest that you call an Uber.

Never staying at this hotel again! Definitely would not recommend it for anybody. On the first day…read morewe arrived we felt something bit us and later on that day we saw actual bugs on our bed!! I reported it to the manager- Julio Valdez who was very rude when I brought it to his attention and told me I can just leave (which I did, didn't even give me a refund). There was also problems with the shower, lights, phone, and at midnight there were people being completely loud the walls are super thin. It's as if I stayed at a motel. Don't come to this place, customer service was low grade.