Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

Knowledgable staffs that know what they are doing and always find the best way to try and help…read moretheir customers out!

Take your e-bike to a different shop!!! David, the owner of Future Velo, is not an honest business…read moreowner. You will be taken advantage of, threatened to take down bad reviews, and talked down to. My experience with the David made it clear that he doesn't respect women or his customers. He promised to refund half of the bogus "diagnostic" test. We did NOT receive a diagnosis. We did NOT have any proof of what was done to "diagnose" anything. David talked down to me in the store, belittling me like I didn't know what a diagnostic test was. That will never be something I am willing to take from anyone, especially not you David!!!! Stop taking advantage of people and then threaten them to take down honest reviews!!! Most recently, this clown threatened my wife to only return half of the money if a different review was removed. (Google) Not going to happen, bud. The truth hurts sometimes, David. Honest reviews are the consequences of being a shady, dishonest, misogynistic business owner.

One of the Best Experiences I've Ever Had!…read more We recently participated in a team scavenger hunt with Pedego Electric Bikes Indy and it was an absolute blast! As someone who hadn't ridden a bike in over 20 years, I was a little nervous -- but the electric bikes were incredibly easy to maneuver and so much fun to ride! Scot and Cathy, the wonderful owners, made the entire experience smooth, welcoming, and memorable. Their kindness and passion for what they do really shines through. I'm new to Indy, so solving the clues and discovering local landmarks added an extra layer of excitement. Chatting with Scot and Cathy to see if we guessed correctly made our victories even sweeter! And of course, I can't forget the real stars of the show -- Hamilton and Schuyler, the adorable "employees of the month," who greeted us with wagging tails and made us feel right at home. I may be a little biased (our team did win, after all), but this was hands down one of the most enjoyable experiences I've had. Whether you're a local or just passing through, I highly recommend checking them out. Pedego Indy is an absolute gem!

Super fun work outing!! This is a great activity for anyone looking to get outside and see the…read morecity! If you like competition they have scavenger hunts to do with friends and colleagues. They also provide everything you need! Scot, Cathy and their furry friends taught us everything we need to know and now I NEED to buy an E-Bike! Thanks to the Pedego Bike Team!!

I have now bought two bikes from BGI! One being a Trek Domane road bike nearly a year ago and then…read morea Trek FX 2 today for commuting to and from work and around town. I have been in occasionally to get other supplies as their variety and selection is superb! Their inventory includes all sorts of bikes that you could need, including Electric, Road, Mountain, and Hybrid/City bikes. They have also increased their inventory with the acquisition of Gray Goat, allowing them to carry Specialized bikes. The sales staff are always helpful and will go out of their way to get you what you need (even ordering a bike in the size that would fit you best). Prices are high, but I think they're around what you'd find at other bike shops. Unfortunately, cycling is an expensive hobby/activity. If you do purchase a bike, they do install accessories (for free in my experience), so you could add a pannier rack, bottle cage, light mounts, and more to your bike before even taking it home! To give you inspiration for some rides, there is also a map in the back of the store showing the local Indy trails and recommended routes to explore. In addition to bike supplies, gear, and clothing, they also sell fitness equipment like treadmills, bike trainers, etc. at this location, but I haven't really explored that section of the store. The only thing I would note is that I would not recommend getting here via bike, as 82nd Street is a very busy thoroughfare and the surrounding area is very car-centric, unfortunately. But otherwise, it is a great store with pretty much everything you could need to get riding!

The service department as BGI North has always been 5 star-rated for me and my family. They have…read moreseveral all-star customer service people that understand technical issues. I highly recommend!

I brought my daughters bike in with 2 flats and they helped me right away. When I went to pick it…read moreup they mention they fixed her brakes, adjusted her gears and tightened her kickstand at no charge. Incredibly kind service people and I will absolutely use them again. Fantastic service.

A 1.5 hr drive for me but the only ebike service center that could look at my particular model. I…read morereceived immediate attention by the friendly staff. My problem was diagnosed and Sean gave me the link to the part I needed so my local bike guy could replace it. I was impressed with the fast, friendly service at eBoom.

Enjoyed our Saturday adventure. We are looking to buy Rad ebikes and ez-rentals was a perfect place…read moreto try them out. Jim went over al the bikes and answered our questions. Couldn't have asked for a better time this morning.

Went here today had a great time. Gentleman that runs it was super nice and very patient. He made…read moresure that we were well versed in the bicycle operation to allow for a safe and fun ride. The bicycles are all in excellent condition. We rented city bikes and were more then happy with the performance. Helmets are included if you forget yours like we did. The trail that runs by his store is a beautiful piece of work. Who ever designed and constructed the trail did a great job. It is wide and paved with plenty of shade also lots of curves and hills unlike the Monon. Your time here will be well spent and good time will be had by all.

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Great selection, solid staff with a ton of knowledge…read more Reasonable prices on repairs. Always seem to have everything in stock. Only place I'll shop in Carmel

So much fun! We had 8 of us and we went for four hours, everything went great and the bikes were…read morefabulous! (We used Electric Bikes) the controls were easy and the battery was long lasting! The bikes weren't fully electric but I didn't break a sweat the entire time and it was four hours! There was a nice path that was easy to follow and was very beautiful! Overall 10/10 experience, I absolutely adored it!

Always a great experience with Wheel Fun!…read more Located just off the canal between the amphitheater and the state museum. They have several bike options but I've always gotten the double or single surrey bike. You can fit 4 adults or a couple of adults and many kids. The staff is so helpful and explains how to operate the surrey. There's a helpful map that also has their phone number in case you fall into the canal or something. Only kidding! You won't... It's such a fun way to bop around the canal and take in the sites! Double surrey is $39/hour.

I always love getting the opportunity to go for a kayak with Frank's Livery!…read more The staff are friendly and informative. They make sure you are comfortable before heading out on the water! We rented kayaks and they loaded them up in the van and drove us to the drop off point. It was a lovely day to float on the river with friends. The staff were there at the end point to help us out and make sure we had all of our belongings. Looking forward to the next opportunity I have to get back here!

I've had a few adventures with Frank's Paddlesports Livery now and it's one of my favorite things…read moreto be able to kayak around Indy! Their base is located near the 30th street bridge, and offer transport to a couple launch locations around Rocky Ripple. This is a great group outing since the transportation is in passenger vans for 9-10(?) people. They offer single and tandem kayaks, along with standup paddle boards and canoes. I have only rented the single occupant vessels and I typically pay around $50 or so after taxes and such for 5 mile trips. I consider this pretty good value since they take care of all the logistics for you, then you and crew just show up. They have reduced rates if you have your own vessel, since they provide transport for that. I've been here on group outings organized by Frank's, but also We Walk Indy, Women Who Explore, and Pink Paddle Club have organized outings here. All the staff I've encountered over the years are super friendly. My most recent outing was their first public outing on Fall Creek. The conditions were quite nice and the guides on the trip were helpful in navigating the small rapids. You can be sure to find me here every now and again when the weather is right!