I found Sapphire from searching Yelp since my previous tax person retired. When I tell you that…read morefrom start to finish has been stress-free is an understatement. The level of care and security I received in relation to me and my personal documents were everything I wanted in a tax preparation company. A secure place to upload my documents made the entire process super easy for me. I made my appointment to review the return in person and I was in and out in less than 30 minutes! When I arrived, I was greeted by Courtney and my agent was Nicole. Experienced and knowledgeable, I'm so pleased.

Tiffany is great! Extremely courteous knowledgeable and professional. I highly recommend their…read moreservices! -JA

Angie with Serenity Bookkeeping has been reliable, detail-oriented, and always on top of things…read more They make bookkeeping simple and stress-free, and I feel so confident knowing my finances are in great and professional hands. Not to mention, she is an absolute joy to work with. Highly recommend!

I hate leaving 3 stars, but when a company can't even return a phone call, it makes me wonder how…read morethey have a good ratings. If you are too busy to take on my business, please just call back and let me know, instead of leaving me hanging. It doesn't give me any confidence for you to do my books if you can't communicate.

Total lack of professionalism. I just reached out to establish business for accounting, but the rep…read morespoke to me like I was an inconvenience. She was audibly annoyed that I didn't know specific tax jargon and rules. She spent the whole phone call cutting me off, sighing, and being condescending. Truly terrible first impression. Would not recommend!!

If you are a business owner stay away from this firm. They may be able to do personal taxes but…read morewhen it comes to running a business especially for your marketing needs you need to trust a professional.

We have used Lenny's services for five years and couldn't be more pleased with his completion of…read moreour returns and the courtesy and kindness of the entire staff of Unified Services. He asks clarifying questions to make sure the information we provide to prepare our returns is accurate and complete. He was recommended to us by our sister and brother-in-law who have used his services for more than 20 years. We all have great confidence in Lenny.

We have had Lenny prepare our taxes for the last couple of years and he has done an excellent job…read more He and his office staff are knowledgeable and totally professional. Our previous tax preparer was very disappointing and we paid greatly each year. Lenny looked over our taxes and took the deductions we were entitled to and the first year was a much reduced tax owing and the second year was a welcome refund. I would recommend Unified Services to anyone looking for accurate professional services.

You will wait at least one month to get your return done, despite the early submission of forms…read more You will be placed at the bottom of the pile. You will be blamed for their accounting blunders and hear "What are you talking about? You're getting me all confused talking to you." "I don't know what your life is. I think you're missing the whole point. That's not my fault. I don't know how much you're going to make. I went off of what you said. I don't know what your contract is going to be." I took notes as fast as my fingers would write these words of deflection and blame. If there was a question, their office did not bother making a quick call for clarification, they just blamed me for their incompetence. I hired them for their alleged professionalism and alleged experience, but keep looking for more competent people to work with. You'll get a face full of blame just like any other malignant Narcissist who refuses to acknowledge their huge mistakes. Don't waste your money waiting a month to pay high prices and end up in a really bad place after learning of their ineptitude and clumsiness and blatant incompetence. If you hire this company, they will treat you like you're far below their level, when in fact they will take you far off the mark with their arrogance and inabilities. Then they will have their hand out for big money when you pick up your return far later than necessary. I'm an older person, and never had this horrible of an experience from someone who works for an accounting firm. This was behavior from someone who intended to do damage to me on purpose.

Julie is very knowledgeable and professional and her staff is as well. Together they make filing…read moreyour taxes pleasant.

They would not let me leave a no star review thats the only reason they have a 1 star…read more Concerns- Call in 4 times a months to fix issues or constantly ask them in they can do their 1 job - Run payroll..... As a small business this is a waste of time and resources. (They act as if running payroll is a favor) There phone system is a joke you are assigned a "payroll specialist" that holds the keys to your account that you will NEVER hear back from. All calls route to their voicemail unless you manipulate the call directory to talk with a representative that can help. After solving issues with system and representative if you get through to someone the issue you "fixed" is fixed that one time and not updated or changed permanently I will state that after you do get a repersenative on the line the staff is nice and accommodating and wants to help but in most cases cannot. They are just not equipped with the right tools to do their job. The company structure is awful making the entire experiance horrible.

After years of being passed around from one representative to another the mistakes started to…read morehappen. I finally got fed up and canceled my service with them. But that wasn't the end of it. After canceling and without my authorization they ran reports and are now charging me for said reports. I've been disputing this charge and now they've sent me to collections to extort the money from me! DO NOT USE THIS COMPANY . The most incompetent and corrupt organization

Linda Rozet and her staff are excellent! Our family has been using Linda for several years. She…read moreis knowledgeable, efficient, and very trustworthy. We would recommend her highly. Jane H.

STAY AWAY!! We received an email from Linda 30 days before our business returns were to be filed…read morestating " I am no longer able to do your taxes". WHAT?? We were left high & dry and still scrambling. How can you even think about doing that to a customer?

I just tried it this year because I moved from out of state and needed to find a new tax person. I…read morewas able to make an appointment right away. However I expected to sit down with her while she did my taxes like I did where I used to live. I really didn't get to discuss much with her. She just told me to bring my last years taxes and that was it. Said they would call me to pick up when ready. I didn't like that and worried what I got myself into. But I picked up my taxes and everything was fine. So I will probably continue to use her in the years to come.

I've been getting my taxes done by Renee for two years now and I couldn't be happier with my tax…read moreresults. Renee is very thorough and leaves no stone unturned to make sure I get back the most I can. I highly recommend them.