Tidy Maids did a great job cleaning our townhome. They were quick and had everything they needed. I…read moredidn't get a heads up when they were on the way to put the animals away but they didn't mind waiting a couple mins for that to happen. Would use again

I hired Tidy Maids for the third time, paying $209 for a monthly cleaning service of just the…read moredownstairs area of my home (approximately 2,200 square feet). Unfortunately, the quality has declined with each visit. Before their arrival, I called in the morning to request a 30-minute heads-up, as both my husband and I work from home. The last time they came, they forgot to notify us, so I wanted to make sure it didn't happen again. However, once again, they failed to inform us before arriving. When they showed up, I mentioned that I needed to quickly dry the master bedroom sheets, since they hadn't given me the advance notice I had requested. They assured me it was no problem as the sheets would be dry well before they finished. Two cleaners arrived, and we immediately recognized one from a previous company we had stopped using due to poor service. They spent about two hours cleaning while I worked in my office. When I noticed they were getting ready to leave, I went to grab the sheets from the dryer for them, but when I came out of the laundry room, they were already gone--without saying goodbye or asking if I was satisfied with the work. This was the second time they had left without attempting making the master bedroom bed. I called the scheduling manager to report the issue. She was polite and asked me to email pictures of the problem areas. She also offered to send the cleaners back, which I appreciated. However, a follow-up phone call to ensure the problem was fully resolved would have been a nice touch, especially to prevent this from happening again. As I inspected their work, I was really disappointed. Our house is pretty clean but they missed several areas: the backsplash behind the stove wasn't wiped down, the front of the dishwasher still had visible smudges and water spots, and they didn't move a few small items on our coffee bar to clean underneath, which when I moved them, you can see rings on the countertop (see pictures), pet hair and dust under the kitchen counters, and didn't use any wood cleaner or wipe down the bedroom furniture. They even made the guest bed with the comforter upside down. Not a huge deal, but shows a complete lack of care. On top of that, they didn't dust the bookshelves or wipe down my desk in the office. By the time the cleaners were sent back, I had already cleaned most of the missed areas myself, so they only came back to make the bed. Overall, I'm really disappointed with the quality of the service.

Clear with pricing up front as a suggestion. Was communicative. I didn't use them in the end but…read morecommunications and responsiveness was good

Normal home cleaning and a good quality service. i'm just bit perfectionist but it was affordable…read moreand recommended

We paid $418 for a 3 bedroom 2 bath house. This included an additional fee for a "first clean."…read more My biggest frustration is that they mopped but did not vacuum. There were numerous "dust bunnies" around the house after they had left that I had to vacuum literally right after walked out the door. They seemed to miss certain surfaces that still have dust/ debris on them. I had planned on having biweekly cleans after this but I will not be utilizing this company and will not recommend to others.

Pleasant but expensive and inadequate…read more We just moved out of a 3770 square foot house and I was attracted by their "Move Out Cleaning". Ella and Shante assured me they would send a crew that would do the job for $700 (no carpet or outside windows) before the Realtor's Open House. Instead, 2 nice people, Frank and Sonya, showed up at 11AM. They seemed to work hard but it was an impossible assignment. Then the texts and calls started: the house had too many windows ($15 for cleaning each one, inside only, see picture below), 2 ovens, and the garage is too big. This goes with big houses. When I stopped, the cost was over $1100. The house was not clean, and my wife and I worked at it the next day.

Daniela did a great job! Texas cleaning services makes sure you are satisfied. They are great about…read morecommunicating.

Looks great went above and beyond to accommodate our request. We were out of town during our…read moreservice and came home to a beautiful home. Thank you!

Easy to book services for my move out cleaning. Communicated well, answered my questions. Overall…read moredid a good job.

Excellent quality and customer service. The cleaning crew did a great job. Will use again.read more

I've hired several cleaning companies over the years, and this one is by far the best. When I…read morecalled to request a deep cleaning service, I spoke with Greg the owner. He was very professional and easy to understand, asked all the right questions, and clearly explained their cleaning process. He also gave me an itemized quote over the phone, which turned out to be 100% accurate. Greg accommodated my schedule and showed up at my house on time with his wife Tamara. They first did a walk through to ensure that all of my concerns were addressed and expectations were set. They were friendly and approachable, and I could tell very early on that they are great people. When cleaning, Greg and Tamara didn't cut any corners. To the contrary, they worked super hard and went WAY above and beyond their call of duty. They vacuumed my carpet several times in all different directions to ensure the removal of several years worth of accumulated cat fur. A while back I accidentally spilled candle wax on the carpet in my office (it was a pretty big spill). Greg noticed it and offered to remove it, which he did with success! I've lived in my house for almost a decade and have never seen the bathrooms so clean. There were a few other areas I wanted cleaned that were not included in the deep cleaning package that I'd purchased, but they cleaned them anyway. Thank you, Greg and Tamara, for doing a FANTASTIC job cleaning my house. It is clear to me that you are passionate about what you do and care about the customers you serve. I am a huge fan of yours and would highly recommend your company to anyone.

serenity sparkle does a great job . Greg an his wife have been cleaning my home for a year. My…read morehouse looks a smells great . They are reasonable on their price and are very nice.I recommend them to clean your home.

Got my queen size mattress topper and duvet insert dry cleaned here. Good work and reasonable…read moreturnaround. Everyone working at the store is kind and I appreciate the drive thru experience!

I was able to do everything over the phone. Got a deep clean done while we were out of town and the…read morecompany did a great job of communication and the cleaning was amazing. Would highly recommend!

Completely transformed our house! Highly recommend! Will be using again in the futureread more

Showed up with a team to deep clean my home and they did a beautiful job. They have such an…read moreattention to detail and throughly cleaned everything. I felt so much better after having my home reset.

Adriana and Victoria were friendly and efficient! My house looks and smells much cleaner!read more

Adriana was wonderful. Went above and beyond. I was so stressed about our move out clean and it was…read morebetter than I hoped for. Highly recommend. Thank you Adriana! And the price could not be beat!

Emely's cleaning is responsive and quick to provide quotes…read more Emely's cleaning is responsive and quick to provide quotes.

Reached out to Emel'y after being referred to another housekeeper and feeling we were taken…read moreadvantage of price wise then hassled for it very unprofessionally. She offered a quote upfront which was very reasonable and came with a young man who was very respectful and they do the job very quickly! Almost too quickly in my eyes but they're effective! Had a miscommunication because of language barrier about the bedding but once we used translator to hash it out all was well! They do a lovely job!