One star / low rating for the unprofessional and rude behavior and lack of professional response…read morewith the plumber I talked to several weeks ago - I never got any service due to the issue of the individual I had phone calls with on three separate days over the course of about a week. The phone calls ending with their representative hanging the phone up on me after being strangely rude and aggressive. In defense of the company, I never got a chance to have the services of the company reviewed due to the terrible interactions I had with the plumber over the phone. My landlord gave me their number since years ago they did some work on the house I'm in, and I called to set up someone to come out and help with a couple problems at the house. First conversation with the man who answered, I felt the plumber was quite, oddly rude throughout the call and he eventually tried grill me for giving him numbers of dates instead of days of the week? I kind of laughed it off a bit and assumed perhaps the individual was having a rough day or was busy around the holidays for benefit of the doubt. He tells me to essentially call him to come out to my house the morning of the date we planned on. When I did call him the next week on the morning we planned on, he had seemingly completely forgotten the conversation we had last week or never wrote anything down because he needed all of my information again, as well as had to ask me about the problems in my home all over again even after stating he remembered me eventually. The plumber then stated he wasn't sure if he would have time to come to my home on that date we planned on, again that is frustrating but it was around the busy holidays so I tried to be flexible. He told me he would call me by the end of the day to let me know if he was coming out that day or if he had to wait and come out two days later. I made sure to specifically clarify if he was going to call me back today regardless of what was going on (because I do this typically with anyone), and he stated that he surely would call me back, as that is what he always does. Then later that evening I had no phone call and had to assume he was not coming out and going to come out two days later. It's frustrating because I had called off work extra for this occasion but I know some things can't be helped. Finally, after two more days, I call the plumber that morning to ask if he is coming out to my home on this day and why he did not call me back two days prior to let me know what was going on. This must have upset him to be called out on the phone call because without any further discussion or answering my questions he simply yelled and said I could call another company then and hung up the phone without giving me a chance to respond. So there was a whole week of my time wasted, and my problems remaining in my house for a week. I almost would have rather him act like a psycho on the first phone call so I could have just called someone else sooner. Again, I can only hope this is a single occasion of the way this plumber treated someone over the phone even - but I would not want someone like that in my home in the first place and felt the need to tell others about my experience. I hope someone finds this helpful to look elsewhere or hopefully there's more than one guy working there and I was just one of the unlucky customers.

These guys are awesome! Came in and got the job done in less than 24 hours! Friendly, efficient and…read morewilling go the extra mile. We needed a new water heater - they got one ordered before leaving my house and had in installed the very next morning. Can not recommend them enough!

They have no clue how to install HVAC systems. They tried to install the air handling system in my…read morehome and when I had my local inspector inspect the work Tapper and Sons did, he asked me if this was their first install because they did it totally wrong. They used toxic cancer causing glue inside the air supply side that specifically states "NOT FOR INDOOR USE" because I found the tubes in my garbage. When I walked in on them when they installed it, they were all high from the fumes and the owner had actually fell on the floor he told me. When I called to tell them they needed to rip it all out because the township inspector failed the install, Rob told me he has been doing it that way for 25 years. (I said, doing it WRONG for 25 years and making people sick). I am sure his employees will lose as many brain cells as Rob has and in my opinion, they should go to OSHA. I paid them 75 percent up front to install, but once I told him he failed inspection, he would not return my calls, not from any of his phone lines or his own cell, office phone, emails, texts. Total FRAUD . So I am out $15,000 and had to hire a real HVAC company. I actually did the air handling system and vents myself because I got screwed out of all that money and did not have enough. The work I did passed inspection and was told by the township inspector and the new reputable HVAC company that installed the heater unit that my work was 100 times better than what Crapper and Sons did. Stay away from this company, they are clueless, unreliable and criminals in my opinion. Got a lawyer friend of mine to look into it and he said I have a solid case against them, but would cost about the same in lawyer fees and would take a year or more. So Rob know how to play the system and that is about it. He got his money and his new motorcycle as I saw in his social media from what I paid him and that is all he cares about. Total loser.

My sister in law has been waiting 2 months for a new ac motor. No one will return her calls. She…read morepaid for a service contract but is getting no service.

Cliff was very friendly, courteous, knowledgeable,and…read moreefficient. Arrived on time.Fee was covered by service contract .

If you want robbed for using their plumbing services, H.B. McClure is for you. i had my home…read moreserviced 2 weeks ago, the bathrtub needed a new faucet - average price $150. The faucet was learking. The serviceman was there a total of 3 hours. They charged me $2100 for 3 hours of work! How can they justify $700 for an hourly rate? I just acquired a lawyer at $425 an hour. I have been a member for 25 years. I will never call them for their services again. This is totally ridiciulous for having a faucet put into a bathtub and 3 hours of work. This was not on the weekend not was it at night or a holiday. What plumbing service also chages $700 an hour? This is unacceptable and do not use H.B. Mcclure. I will not ever call them back and I will post this on every social media platform.

I've owned this 100-year-old house since it was a 70-year-old-house and, as you might imagine,…read morewe've had a few professionals at the house over the years and we've learned a bit. In this case, we needed to replace a natural gas hot water boiler and the water tank connected to it and we hired LCS. LCS had glowing reviews here on Yelp and I hoped they were true when we decided to hire them. I can say now that those reviews weren't glowing enough. LCS's attention to detail and their commitment to the quality of their work is amazing. Three anecdotes to give you a feel: 1) They were to arrive on day 1 of a 2-day installation at 8:30 am. They arrived at 8:33 and the first words out of their mouth were a sincere apology for being late. 2) At the end of the job, they found that the thermostat they had was not the one they ordered, and they asked to stop by the next day to install the correct one. While here the next day, they noticed a drip from the exhaust vent that that might possibly hint at a thing that, someday, in the exact wrong conditions, could possibly cause a problem with exhaust pressure. And they then spent the next 6 hours very, very, very slightly rerouting the exhaust to correct that fault. 3) Later that same day, at supper time, the new thermostat - which was working fine when they left - failed; it wasn't demanding heat. I called and they were back within 20 minutes with a new thermostat. The system has worked flawlessly since. These guys are a small locally owned small business. Just some guys trying to make a living. Jason, Jonathan and Patrick are the ones I know they're legitimate, honest, responsive professionals who are trying to do it right. Reward them.

LCS did a fantastic job replacing our old oil furnace and central air HVAC systems. From the first…read morevisit I could tell Jason knows his stuff. He explained everything in layman's terms and made sure I understood what was going to happen. After selecting LCS we were pleased in how quickly they were able to get the job scheduled and completed. Our new Heat pump system is so much better than the old oil system. It's quiet, efficient, and does not have that smell. Jason, Pat, and John worked well as a team each getting their part done and letting me know along the way how the process was going. I am really happy with our choice to go with Legacy Comfort Systems and you will be too.

After living in our home for 30 years with inadquate ducting to move cool air to the upper level of…read morethe home, we finally decided it was time to consider mini split system. We went with 3 separate zones to cover the primary bedrooms upstairs. Nick and Phil installed the system over 1-1/2 days, demonstrating attention to detail and care for our home. They were very friendly, taking extra time to answer our questions and share some tips. The price for the system was within a range I consider reasonable, especially giving the quality of the system and quality of installation work. Daflure will continue to be our go-to for all things related to our home's HVAC and related items. A big shout out to Nick, Phil, Tim and the entire Daflure team for hitting another home run!

The home I purchased has a split system they installed the main unit failed & lost all freon due to…read morepoor fittings. They said it was a manufacturing problem with the fittings and offered nothing to even meet me at least partway on a repair that was well over a $1000 . At the time I had no heat & could not afford to wait. As the installer they definitely had a responsibility to do better.

Great customer service and qualified staff. I have been dealing with an unresolved water leak ,…read moretheir plumber finally found and fixed the issue.

Ask for a breakdown of your bill..they won't provide it. They charge according to where you live…read more They've over charged us for years. Word of mouth is the best form of advertising. I can't wait to let people know about the scam Leggett runs.

I chose Bob Means because one of my neighbors recommended the business and I am not disappointed…read more It was easy to put in a booking request on Bob Means website. I requested text communication & that is what I received. It was not business hours when I put in the request for As Soon As Possible, and the response I got was fairly early the following business day to schedule an appointment. The appointment offered was within a week. Which I found to be reasonable as the issue was not critically time sensitive & we're new customers. I received text confirmations for the appointment, reminders, and the day of the appointment, there was a text with the technician name & picture. There is a $79.00 fee for sending out a technician and, after he thoroughly looked into the issue, several options were offered with various price points. David M. was respectful of our home, our time, and very kind to our inquisitive child. Based on this interaction, I recommend the business and intend to contact them if I have other plumbing related needs.