I tried to support this small business by purchasing front rotors, but I ended up getting scammed…read more The parts I received were not the right parts for my car. Essentially Steve, tried to sell me something much cheaper parts after promising the parts I ordered were available. When I tried to return them, the store refused to give me a refund even after I agreed on 35% restocking fee. This is not how you treat customers, especially those trying to support local businesses. I will never shop here again and will make sure to warn others about their shady practices. STAY AWAY!!!

the new owner Steve is a real life ahole!!!! I've been…read morecoming to this place for over 12 years and have always been treated like family. Manny the owners father, was a great man and understood how to do business. i will no longer use this place for parts. ill just go to rockauto.com and order the same exact parts for a way cheaper price. yeahhhh I recently found out that Steve got rid of the riverside warehouse and claims the warehouse is in la, lmao!!!!!! JOKE no thank you STEVE!!!!!!!! Bring Manny and Alex back

Sergio, is one of the managers here, and he helped me out. He knew exactly what to do when I came…read morein with my old battery to get a refund on the core charge. I'm very surprised by his professional attitude, customer service and great work ethic. It's refreshing to have a nice experience. I hope y'all are taking care of him over there cause he's an invaluable member of y'all's team!

Both store employees on McKinley AutoZone snickered when I asked if they could replace my car's 12V…read more$300 battery around closing time. Had to ask the cut-off time of 45 minutes to an hour. The young man drove in an older white Prius of 10 years old or so and the young lady drove away in a new Mercedes.

I walked into parts authority needing specifications and help for a vehicle and the employee named…read moreTony I believe I want to give a shout out to Tony he's awesome he had great customer service a very honest and and it wasn't trying to get over on me told me the truth about thing and which I needed and help me not just with fast steadiness with with great customer service the guy needs a race thank you

For parts yes, just watch you purchase void... my husband went in to buy a battery, the sales car…read morecharge his card then voided it. Because my husband decided to use a different car. We that void never happened almost $200 was charged & not refunded. I went in to speak to them in person to straighten things out & get my refund... The manager at the time ( German) was rude when I explained to him what happened & I needed the refund... he asked for the voided receipt, & I showed him that it did get pulled from my account. Even showed him a letter from my bank that it was deducted from my account. After 20mins of him looking through their books, called corporate... he came back rude & said it doesn't show in his system. Asked for my # & said corporate will call me. Also asked to take a copy of the receipt... well I didn't wait for that call. I just let my bank handle it at this time. Manager was rude as hell (German) to me like as if I stole from him. I told him yo go back & check his cameras. There he'll find his thief.

Best place for your off-road parts needs. They make amazing bumpers, winches etc…read more I purchased an off-road bumper and winch from Max. All the staff are super helpful and willing to go the extra mile.

Thomas the manager is a dishonest person avoid coming here i came to return a front suspension…read moreupper lower control etc i didnt wnd up using i knew it was a 30% restocking fee as it states in the contract. But this thomas days its a final sale because in the contract says all body parts is he been serious since when is the suspension consider a body part this guy is a joke will never be coming back avoid this place i should have listened to the reviews even his guy in the front desk said its a 30% restocking fee just wait for my boss to give the refund what a thief Thomas

love everyone here! the staff is hardworking, friendly, and honest. They got a huge range of…read moreinventory and I will be coming back many more times

Everyone here is SUPER nice, helpful, and all around cool and knowledgeable. THANK you for my first…read morebut wont be the last experience . That Yellow Car Tho ! Cheers Guys Thank you !

Good supplies great people. They're very knowledgeable and are willing to try to figure things out…read morefor you if you need a little help.

man man man!! this guy can get you anything * don't want to…read morewait for delivery? wait bout an hr and your parts there! * beats competitors like oriely's/auto zone/napa parts/pep boys this dude is the man the first time i bought from him not one of those competitors had a right cv axel for my 2016 mazda 3! i just went today to find a strut that thise places had told me itd be a 2 day wait... i called him he said come in 30 mins!

A month ago my alternator went out on a 2014 Corolla. I tried shopping around but couldn't find one…read morecheaper than $300 so I bought it from autozone. After I told my dad he said "You got ripped off" So i tried looking again and found this place. I called the guy and he was super nice he said he had one refurbished for half the price. I was reluctant at first but my dad told me to just give it a shot. I went and bought the part for $150 and my dad helped me change it out. Its been a month and the car has been running PERFECT. Thanks again to the guy working the front desk he was super helpful and gave a great price. Will definitely come back when I have something else I need to get for my car.

Jacob was really helpful. Great attitude and even offered to assist with installing my windshield…read morewipers.

Auto Zone #05578, Riverside, CA Re: Rosa cashier…read more PCI #491940 To Whom It May Concern, Today on Saturday, August 23, 2025 at approximately 5:00 p.m., I visited AutoZone store #05578 in Riverside, CA, to exchange a blinker light bulb for my Jeep. The service clerk who assisted me on a prior visit had sold me the incorrect bulb, so I returned to the store seeking an exchange for the correct part. When I explained the issue, a woman from behind the counter came forward to assist. After looking at the bulb, she insisted it was the correct part. I explained to her that it did not fit my vehicle. Instead of working with me to resolve the situation, her response was dismissive and unhelpful. I left the store feeling frustrated, unassisted, and dissatisfied with the service I received. As a customer, I expect AutoZone staff to provide accurate information and courteous service. This experience fell far short of that standard. I am requesting that this matter be reviewed and addressed so that future customers do not experience the same treatment. Thank you for your attention to this matter. I look forward to your response. Sincerely, Claudia Gonzalez Bikerdoll2@yahoo.com