Leland Adams, the front desk sales guy took the time to help this amateur…read more I knew, know, very little about tiling. He took the time to help me understand creating an uncoupling membrane on my subfloor to ensure I don't get cracks in my tile later. He helped me understand modified, vs, unmodified thinset. He showed me all the different types of tile, from ceramic to stone and their differences, applications. He took me to their break room/show room , that displayed different tiling styles. I took a Schluter products catalog with me and have been watching videos. I was nervous to tile, but am ready to tackle putting tile on my Tile Ready shower pan that i already installed. Lelands manager happened to be visiting the store and he also took the time to talk to me. These guys have decades of personal experience. And I received that benefit. this is not something you could get from a box store. I subsequently decided to put more tile in than planned. Great business, Great guys,

I am extremely impressed with the customer service and quality of…read more Mat-Valley Tile & Stone. If you are working on a remodel I highly suggest heading to their showroom for an abundance of ideas from the immense section they carry. I wish I would have know about them sooner for my past projects, they would have gone so much smoother and I would have had a much better selection to choose from. I'm so excited to see these hexagons in place, I can't wait. The entire staff was very friendly and helpful but I have to give a huge shout out to Jesse for going above and beyond in helping us get what we really wanted. He even came in on his day off to make sure we were taken care of. Jesse I hope you read these and I just want to Thank You again for everything. We will be doing our business with you for any future projects & I will be recommending your company to others.

Dave rejuvenated our tile shower to better than new. Among the things he did during the course of…read morethe repair, he cleaned the minerals left due to the hard well water we have; he added a silicone caulking to seams to help assuage the settling of the house and to mitigate any damage due to daily use over the years. He did many other things to bring our shower to better-than-new status. We are very pleased with Dave and the quality of his work.

From the owner: The Grout Doctor® is in the business of renewing existing grout and tile to its original beauty. We…read morefulfill our vision - to help homeowners and business owners enjoy the beauty of their grout, tile and stone - while minimizing maintenance and cost. The Grout Doctor® is the most respected and recognized brand in the business!

David and his son are fantastic! They came over looked my wood stove over and spent 2 hours…read morecleaning and sweeping. My wood stove was cleaner when they left than arrived. They even removed the glass cover and cleaned that, I could never figure out how to remove it. Very personable, fair price, and excellent work. Best in town!!

I highly recommend Arctic Blaze.. They installed two fireplace inserts and I am extremely happy…read morewith the results. Awesome people. They did everything they promised.

Joe provided one of the best experiences I have ever had with a contractor. His communication was…read moreexcellent, he showed up on time and did a fantastic job at a great price. I highly recommend Wild S'tile.

Joe is the best at what he does. very professional and punctual. cares about the overall quality of…read morehis work. makes sure everything is perfect before he certifies the job. all around great guy and exceptional tile guy! recommend joe for any tile job. we already want him for our next tile job. five stars !! Rodger

Would give zero stars if possible. Placed a large tile order and was told it would come from 2…read moreseparate customer returns. I was to pay for tile in advance of receiving it, presuming that it was to be returned in the next few days. One half order was returned on time; days later the other half was never received. I called and was told the family with the return came to pickup their correct order, but never returned ours. Upon calling to find out when my tile was expected the man who answered the phone was incredibly rude, arrogant, and not helpful in any way. He laughed when I brought up customer service concerns before eventually hanging up on me. I've heard bad things from neighbors but decided to give them a chance anyways because we were in a pinch. Do not recommend in *any* way spending money here. Absolutely awful experience.

Not sure what the issue was with my experience at Pacific Tile Supply. I found the person I dealt…read morewith either to be arrogant, pretentious, or he was just not interested in my business. Perhaps it was all three of the aforementioned. If you're practical not pretentious, I strongly suggest going to Mat Valley Tile and Stone. The guys there were more personable, and helpful. I forgot the tile square I was trying to match, the guys at Mat Valley were willing to let me take entire sample boards home, at no charge. I didn't do it but it was a nice offer. Simple customer service goes a long way I hate to dis a hometown store but the more I know the more these ppl, in my opinion just suck. To add to this, if you want tile samples, I found four places online that treat you better than these ppl. Seriously the remote email service from these other companies is way better than Pacific Tile's customer service in person. Plus the samples cost a reasonable price including the cost of mailing. Subway Ceramics subwaytile.com Clayhaus Tile www.clayhaustile.com FireclayTile www.fireclaytile.com Heath Ceramics www.heathceramics.com

Rafal, at Alaska Natural Stone Craft, combined his superb craftsmanship and artistic eye to create…read morea beautiful kitchen space for our home. The quartzite flows stunningly together, from island to work counter to backsplash. Friends recommended Rafal and Alaska Natural Stone Craft, and we are delighted with our counters.

Are you tired of waiting months to get your countertop Installed or can't find a great company for…read moregranite? Look no further Alaska Natural Stone has the prettiest stones ever and you work straight with the owner! He has been doing countertops for 20 years!!! So If you're thinking of getting stone countertops but don't know what kind go checkout his show room. I promise you won't regret it!!!

I had them over for a quote and they were very professional and done very quick. Would consider…read moreusing them.

New "Kids" on the block Demarco & Jared are a duo that we didn't expect. The communication was easy…read moreand I could ask questions even after business hours. The quality of work they provided for the shower was great. They don't have a big crew and I think it is smart since it is very focused on quality. Pricing was competitive and I highly recommend them for any type of work.

Over 2 months to get tile. ? Yup!…read more " you made a bet based on our information". Quote " won't take review seriously" Business owner. If you are a contractor or another person who needs to manage the flow of a job, employees, your time, other projects, you will pull your hair out and become infuriated from a patronizing attitude. Imagine putting off plumbing in baseboards...trim, kitchen appliances...etc.. Due to poor information from Florcraft. Imagine paying your construction crew or personally being on hold for two weeks....frustrating. And then receive a patronizing attitude for making the mistake of making a decision based on their information...infuriating! You'd never put in an order here again. Me and my other two builds won't! I placed a tile order July 24th I received it in 3 weeks , damaged on Aug 16. I'm thinking another 3 weeks... Sept 3 , I queried for an update. " your order " ...in seattle ...arriving next week "" Perfect, I thought that's inline with the three weeks of the previous. I added a week to that to allow for a delay in my build planning...( see?, I'm not unreasonable) Here it is sept 18 th...no tile.... It's been two months .... And Floorcraft has no idea where my tile is. Did the sales person follow up to ensure the tile was shipped? No! After it didn't show up in 13 days did they wonder where it was ? No! I expressed my extreme dissatisfaction at them not knowing where the tile was and that I made commitments and juggled time to enable this job. I received a patronizing text. In effect... This is Alaska and freight arrives when freight arrives. Your frustration is self created by making the mistake of juggling time for,the job based on OUR communication. " you made a bet based on our information" You read that right... That's an exact quote! Are you Frikking kidding me? I've lived up,here for 60 years and am more than aware of Alaska shipping As a matter of fact, I make an effort to patronize local until I get a reason not to. Here we have a case NOT TO! I've found ordering your own construction supplies direct, paying shipping, getting a shipping tracking number, enables a better price, better planning ahead, and less frustration. The only reason to patronize local is for customer service.....which I expected! I did not get that. The sales person is patting themselves on the back claiming their advise was crucial for my project. What they don't know is i received the exact same input from: Hurst hardwoods on the east coast. L&L flooring , online hardwood company.... And Dana at the northway mall home depot who with her husband install hardwood floors in the valley. The best and better! advice for tiling I received from matanuska tile.. Here the salesman have actually been on their hands and knees installing tile for years! The ego and self importance at Floorcraft is unjustified. Update, Go figgure, The day after I raise hell, my tile left seattle after sitting there for two weeks. Hmmmmm...what a coincidence. Search tags: Floorcraft carpet one floor and home, Mat-valley tile and stone,Matanuska tile , carpet installation and contractors in anchorage who kitchen remodel and floor repair anchorage. floorcraft sends home builders anchorage quartz bathroom Fairbanks , hardwood floor repair. Anchorage tile store located in Alaska. Pacific tiling or Big bobs flooring outlet,Re-bath, R&d tile , Sav-on flooring ,Giant dons.

We had to use Florcraft when we built our home in 2017... that's who our builder had as a sub…read morecontractor. In the beginning, we were excited... but some others sucked the joy out of the process or we ended up being extremely disappointed with the final product and now a few years later, even more so . The latter is our case in point. We originally went in knowing what we wanted... tile... tile throughout the entire house. We didn't care about the cost, we knew what we wanted and yet the salesman managed to talk us into LVT saying how it's commercial grade, it'll hold up to anything and everything and has a 20 year warranty that can't be beat! Talk about regret and disappointment from the beginning! The day we did our final walk through, we found several places in the floor where the installers didn't scrape the subfloor and there were raised areas that are very visible under the flooring. Think of a rock under a carpet. They came out to look at it and said all of our baseboards would have to be ripped out to make the repairs. Hard pass since we had just moved in days before and that would also damage the walls. The regret started to set in immediately. Sigh... Fast forward a couple years and we have a plethora of scratches throughout the flooring and notice that it's delaminating in one of our offices. Our salesman no longer works there and another gal comes out... she was quite curt in letting us know we should have had a desk mat and it wasn't covered by warranty. Mind you, we received nothing in the way of paperwork or documentation regarding the incredible aforementioned warranty. To top it off, the manufacturer no longer makes our color of flooring, so regardless, we can't get it fixed. Awesome! We notice several planks in our bedroom, kitchen and dining room starting to come apart, which means the tile is no longer waterproof. Again, a reason we wanted tile was to have a waterproof floor that would hold up to life. We called and sent in several photos as requested and waited for a reply... waited... waited... and finally after a couple weeks we reached out AGAIN. Go figure, the email from the manufacturer went to her spam as though they had never been in contact before. SMH! She let us know via text that the house settled (mind you, the foundation had been built for more than a year prior to the flooring being installed) and this wasn't cover by warranty... remember that previously mentioned awesome warranty?!! Augh! Of course we can pay them to come out and fix it though. Go figure! Ironic how this amazing waterproof flooring can come apart so easily but yet they talked us into using it in our brand new home and settling makes it defective. Can you see my eyes roll as I write this and reiterate how unhappy we have been with this crap LVT flooring?! I've recommended other to Florcraft prior to all this crap happening... I hope they're happier with their products and service. Two bits of advice... don't let people talk you out of what you know you want. Only YOU know what you want. Also, stay away from LVT... it's the equivalent to cheap particle board flooring in my opinion. You won't be happy with the wear and tear after just a short time and you'll end up replacing it earlier than expected.