Worst service ever. Lost my 86 year old mothers brand new dress for her only grand daughters…read morewedding. Managed down his staff, charged me double what he told my mother he would charge if they found the dress. This after he told me and my mother he would not charge at all I'm assuming for the inconvenience.... I asked to be reimbursed for the dress my mother would now never wear, the response was "we don't do that". Although it was clearly your fault for loosing the dress with NO time to shop for another dress before the wedding. No apologies. No resolution. No respect for the employees who work for him.

The Cleaner's of Florence does quality work and the staff are friendly and personable. I am…read moreextremely excited about their prices.....my dry cleaning bill has decreased 30%!!!!

I would not recommend Champion Embroidery & Screen Printing. On Wednesday, September 3rd, I dropped…read moreoff a vest to be embroidered and personally picked out the font for them to use. I was told the turnaround would be 2-3 weeks, which worked because I made it clear from the start that I needed it done by a specific time. On September 19th, I received a call from them asking what font I wanted--something I had already chosen in person. Then, on September 22nd, I went back into the shop to show them the font again, only to be told by the lady at the counter that it was essentially my fault, and that the turnaround would reset another 2-3 weeks. This was incredibly frustrating since I had already explained the urgency on day one and was assured it would be ready. Instead of taking responsibility, they pushed the blame back on me and showed no urgency or care about their mistake. Very unprofessional and unreliable service.

I went to Champion Embroidery in a pinch for a "rush job". I was told 2 weeks. Was told I would get…read morea "proof" which would need to be approved. I neglected to approve the proof in a timely manner (lost 2 days) which made matters worse for me. This was prior to Thanksgiving and they would be closed for the holiday. (My deadline). I just asked the nice lady, "do the best you can my fault". They stepped up and finished the job prior to Thanksgiving. During the process, they were very friendly, helpful, and went the extra mile to give exceptional service. The embroidery looked great and the price was very reasonable. Great place to visit for "unique" gift ideals.

Great work on hemming my jeans! She took almost two weeks to do it, but in the end, it was worth it.read more

Never come here. Aren't open when posted hours say they will be. Then my husband left his uniform…read morethere for a week as requested and they never had even touched them when he came to pick them up.

We waited until the last minute to rent a tux for prom. The staff were extremely friendly and…read morehelpful. The tux came in on time and fit well. The return process was very easy and quick.

Worst experience ever. Paul and Cody have the worst customer service. Also, we were to pick up the…read moresuit on the 9th. The suit notification came in an hour before closing. We ask for some sore of partial refund for the fact that we couldn't be fitted within the last half hour before closure, but they basically said tough luck. Moreover, there was used socks from the last customer in the shoes that were given-yuck. Refrain from using this business at all cost plus they were rude to the ethnically diverse.