They are fraudulently putting Inspection Stickers on vehicles that do NOT pass inspection and are…read moreNOT safe to drive. Have been reported to Jackson County State Police, and WV Attorney General Consumer Protection.

This truly is as good as it gets. Overall very comfortable experience. Mike is very friendly,…read moreinformative, trustworthy, and patient. I will most definitely be a repeat customer and referring Tincher Auto to everyone I know.

From the owner: Retail sales of used cars, trucks, suv, and vans.read more

Super helpful and super fast and easy to work with. I would highly recommend to family and friendsread more

Worst experience Ive had with any business. This place is a money trap. I was sold a used car here…read moreand assured they sell good quality cars. When my car started having problems a few months after purchasing I went in to get some answers and some help. They offered no realistic options other than trading for another problem and took no accountability. When I wasn't satisfied with what they were offering they just Say sorry about your luck. I've done nothing to these people but help them and now I'm being ignored. Makes me sick to see this sprawling business in the middle of my city. I've seen many other bad reviews like mine. I don't know how they are allowed to operate.

2023 2500HD diesel was in "limp" mode; even though the diesel mechanic went home, Calib told me to…read morebring it in (since we were traveling for holidays ; already 5 hours in and 5 hours to go;).. The team fixed the truck (which was under warranty, but the whole time allowed out 2 dogs inside with us while it was cold. the whole staff was very thoughtful and took care of us during a very stressful time. we would travel from our house to trade in or trade up on our new vehicles because of their above and beyond service. Thank you staff, calib and Joe Holland.

July 19 2025 I bought a 45000 chevy duramax diesel 1500 Z71. It has been broke down and in the shop…read morenow for the third time. I am a travel nurse and they have cost me 1000's of dollars with me missing work and I had to pay for a rental out of my pocket. They called me every day wanting me to buy this truck and I wondered why the first owner hand picked this truck and paid 64000 for it to trade it in at 32000 miles. I am very unhappy with my whole buying experience now with this place and I am looking into a lawyer because I shouldn't be without a vehicle this many times as I have with in the first 90 days of my purchase. Can anyone help with what I should do next.

I am a fan of I-77 Ford. I bought my car here, I get my car serviced here and I trust the mechanics…read morehere....that is the biggest reason I like this location is because the staff is friendly and very helpful. This is where I am definitely going to buy my next ride!!! I Love strolling on the lot enjoying the beautiful cars and even test driving a few. In fact, this weekend they are having an open house and $20 is donated for charity per test drive.

Passing through and realized an issue with our Expedition. The team inspected it almost immediately…read moreand corrected the issue that was overlooked/ caused by a recent service at another Ford Service Center. Friendly, timely and excellent service... thank you VERY much!

We live 420 miles away from Glockner HTCDGJR of Portsmouth (4-hour one way drive). We pursued a…read moreGlockner Certified Used vehicle purchase based upon online ads at Autotrader and Glockner websites with an advertised list price of $28,989. The price was the same on both websites. Both ads included a $699 Glockner Guarantee Certificate (attached) which indicates in all capital letters that it is INCLUDED with qualifying vehicles: which this vehicle was. Per Ohio law, any advertised price for a motor vehicle represents the full price including all costs to the consumer except tax, title, registration fees and documentary charge. So, by law the Guarantee had to be included. We had asked our salesperson (Dave Peck) to remove the $699 Guarantee and provide a credit o the list price of the vehicle. He indicated that the cost was not optional and could not be removed and was already included in the price of the vehicle. This information conforms to Ohio law. We then moved on to the financing office (Stephen Russell) the vehicle cost was listed as $1,000 more than the list price. It also included an added line item cost of $699 Guarantee. He admitted there was a $1,000 "mistake" and corrected the mistake however he refused to remove the added $699. He stated it was not included the List Cost; it was an added cost. He advised us to walk away from the deal if we did not want to pay the additional $699. I told him that I couldn't believe that we were the only customers to have ever complained about their false advertising - he shrugged his shoulders and indicated that we were not the first customers to have complained and added that "everyone has the opportunity to walk away from a deal." As we had already invested 6 hours of our day with the trip out to the dealership (and still had another 4-hour drive to get back home), test drive and waiting for paperwork to be reprocessed, we reluctantly moved forward with the purchase. The next day, we reviewed the paperwork again and discovered an undisclosed added cost of $70. When we called Steve, he indicated that he was unable to determine what the cost was. He became very defensive saying that it had nothing to do with any Glockner process. He blamed it on the bank "likely mis-allocating a loan origination fee." He said that he would contact the bank and try to figure out what it was and would call me back. In the meantime, I checked with the bank and confirmed that they did not have a loan origination fee. Upon his return call, he indicated that it was another Glockner error related to non-reimbursed tax based on the $1,000 error noted above. He advised that we would be reimbursed via a check they would put in the mail within the next couple of days. Later that day, I called the Used car Sales Manager (Jeff Doak) to discuss how we were misled by Glockner's false advertising of the vehicle list price and frustrated that we experienced multiple financial "mistakes". We felt that it was an entirely unprofessional transaction and they seemed to operate very unethically. And, just like the finance person, he simply said that we should have walked away from the deal. I told the Manager that we believed that the Glockner team's actions were not only unethical but also illegal - and that there are Federal and State laws to protect consumers from exactly what Glockner did to us. I told him that I would endeavor to write as many candid reviews online so that I could warn others what to expect/look out for if they deal with Glockner. I advised that I would also be contacting several agencies to look into their business practices. He replied that I could go ahead and do that and that Glockner has been around for 100+ years; and indicated that they don't break any laws. I replied that I understood his position, but did not agree. False advertising is a violation of consumer protection laws.The car-buying experience that we encountered is the epitome of why there are these types of consumer protection laws. Glockner did not honor their advertised list price. Buyer Beware!

Been looking for a Toyota Camry since August 2021 and I finally found the one I want at Glockner. I…read moresat down and talked with Danny and he helped me get the car I wanted. They have friendly staff and I can tell that they enjoy their job, especially if a customer drives away in their new car. So if you're looking for a car for a good price, go to Glockners in Portsmouth. They will treat you right.

I had an all-around great experience with Dutch Miller Ford. David Francis was awesome from start…read moreto finish. He made the entire process easy, straightforward, and enjoyable. There was no unnecessary hassle or pressure--just great service and a smooth buying experience. This is exactly how buying a vehicle should be. David and the team at Dutch Miller Ford did a great job, and I wouldn't hesitate to recommend them to anyone looking for a new vehicle.

Go anywhere else!!!…read more I had a very disappointing experience at Dutch Miller Ford. I drove about four hours round trip after being assured multiple times that the factory warranty on a new 2025 Ford Bronco would start when I purchased the vehicle. I specifically asked before making the drive and confirmed it again the day I came in to sign the paperwork. When I was reviewing the paperwork, I noticed the mileage listed was incorrect. It showed around 1,700 miles when the Bronco actually had over 2,200 miles. I asked for it to be corrected because I wanted the paperwork to accurately reflect the mileage at delivery. That's when I was finally told the Bronco was a demo vehicle, and because of that, the factory warranty had already started months earlier when the dealership placed it into demo service. This was the exact opposite of what I had been told before making the trip. Instead of receiving the full 3-year/36,000-mile warranty from my purchase date as promised, I would have been losing a large portion of the time-based warranty before ever owning the vehicle. Had I been told the truth from the beginning, I never would have driven hours to look at it. For only a few thousand dollars more, I could purchase a 2026 Bronco with a full factory warranty and 0% financing through Ford. When I decided I wasn't comfortable moving forward because of the misinformation, instead of acknowledging the mistake, I was told that it wouldn't affect the vehicle's trade-in value in the future, as if that somehow made losing a significant portion of the warranty acceptable. It felt like they were trying to convince me that the issue wasn't important rather than taking responsibility for giving me incorrect information. After spending about seven hours of my day driving and sitting at the dealership based on information that wasn't true, I walked away from the deal. To their credit, they did fill up my gas tank before I left, which I appreciated, but it didn't make up for the wasted time or the misleading information. If you're considering buying a demo vehicle here, make sure you verify exactly when the factory warranty started instead of relying on what you're told.