We unexpectedly found ourselves locked out of our RV. We phoned our road side assistance folks who…read moreassured us they could help. No luck. I found Mark's number on Yelp. Phoned him. He let us know he was booked the rest of the day. Instead of hanging up, he asked us questions about our lock, brainstormed our situation and offered us his expertise. He literally stayed on the phone with us until our problem was solved. Thank you, Mark.

I was locked out late at night and we were very far away. He was so kind to talk me through the…read moreprocess to do it myself and send me lots of texts and YouTube videos and help me when no one else was available and we were feeling desperate. Such a kind and knowledgeable guy! He knew just from a picture exactly how to help talk me through the process. We were so appreciative of his kindness.

Efficient and courteous! Appreciated their good service…read more Definitely would call again.

They returned calls quickly and were the only business to do so. The person I spoke with was really…read morepleasant.

I locked BOTH sets of keys in my car. I called Rexburg Lock and Key and Eric came within 10…read moreminutes. He was polite, professional, and non-judgemental (haha). I was back in business in just a few minutes. His rate was reasonable as well. I highly recommend Rexburg Lock and Key.

I broke a key off in my ignition. Eric responded to my request very quickly and arrived at the time…read morehe said he would meet me. Unfortunately, the key was so jammed that he couldn't remove it. He worked at it for a while, but it was an old, crappy truck. Anyway, he apologized and only charged me for gas money, not the locksmith service. Very professional and friendly. I recommend calling Eric the next time you need a locksmith.

It was a pleasure to meet this man an his service was quick an solid. Thank you Jim! I called early…read moreand he had the locked fixed before noon for a great fee! I highly recommend, and his friendly demeanor was a big help.

They are busy folks and known as the best in the area. While I wish their office was "manned"…read moreconsistently, I would not want to pay my share of a $40k/year receptionist. :) Jim is happy to "work around" not always being in the office and will leave keys in hidden places when busy schedules don't match. I would prefer text and email, but oh well. Thanks for being great locksmiths!

John is friendly and very prompt. We had a challenging lock…read moreissue and he efficiently solved it.

Jon is amazing! First, he attempted to assist me in Feb. 2025 after my brand new "smart lock"…read moremalfunctioned. While he wasn't able to get me in that time, he tried for over an hour and didn't charge me. Now, he's saved my butt again on the 4th of July! I'm in Great Falls, caring for my mom and we got locked out. I called Jon's number (thinking he was in Great Falls - oops!) and he after I realized who it was, he talked me into getting in with a credit card. I owe this man big time! Best locksmith ever!

Fast reliable service when I need it , thanks for the midnight help to get in my apartment. Thanksread more

I was locked out of my car, and even though it was late, Scott came and rescued me. We have had…read moreour locks changed out at the office, and the service was fast and friendly. Very honest and trustworthy. Highly recommend.

Harold White the owner was able to squeeze me during a very busy week to get my home re-keyed. The…read morejob was done well and he cleaned up after himself. Full of local history and information too. I strongly recommend him!

I was locked out of my house and in quite a pickle. Quinn from Rocky Lock came over as soon as…read moretraffic allowed and got me inside very quickly. The price was reasonable ($120) for a 24/7 service and for how quick Quinn was. Thanks guys!

My son's truck was stranded in a parking lot, due to a worn key and we couldn't start it. We…read morebrought him the worn key and he worked his magic and cut a new key. Key worked great, truck started right up. Great customer service and fair prices. I would definitely recommend his services!

Had a problem with an ignition lock on our Honda. From out of town and went to Mel's to see if it…read morecould be repaired. Honda dealer and another Locksmith said it would take all day to repair/replace parts. These guys are, like the people say on these reviews, honest, professional, friendly...I really mean this, just don't go anywhere else if Mel's is available. Thanks so much from a California guy (sorry to say...lol).

Honest and kind !!!! what an experience from an individual who not only is s consummate…read moreprofessional but is responsive and honest with his clients. Truly old world service that should be emulated by the young locksmiths around. Simply extraordinary pleasant experience. Highly recommended. Jose Pienknagura