I got rear ended about a month ago. Not the best experience - but dealing with Ricks made it…read morebetter. Jessica helped me when I called to get a drop off arranged. She was friendly and courteous, and helped me navigate scheduling everything and made me much less anxious about it all - and I am an anxious person. The thought of getting a car in for repair, waiting for it, possibly having to buy a new car, it was all a lot. When you get great customer service and deal with an excellent employee it makes it seem a bit easier. TBH my car ended up being totaled - so I didn't need their services for repair. But - when I dropped my car off I got these emails with updates and an estimate of the cost almost immediately. I think that was most impressive for me - I'm not big on talking on the phone, so to get that information electronically was super convenient for me. I definitely would recommend.

Extremely professional, clean and organized place. They…read morewere friendly and went above and beyond to give us all the needed information as we were dealing with multiple insurance companies. Rick's staff was more helpful than our own insurance company and whenever we hit a snag, Rick's stepped up to help resolve it quickly so that we got what we needed and insurance was satisfied. They were even helpful when we ran into a problem with the car rental that we were utilizing from our insurance. Excellent customer service, good quality, and the cleanest car repair place I've seen-especially their parking lot and building which fits in Ivey to the mostly residential area.

After an accident we were recommended to Warwick auto body. I can not say enough good things about…read morethis business. From the Original phone conversation until I picked up our car, they were professional and answered all it questions. They never got frustrated with my weekly check in for updates. My car looked brand new when I picked it up and they even detailed the inside. Thank you Warwick Auto Body

Warwick Auto Body was great! The staff was friendly, helpful, and made the whole process easy. They…read moredid solid work, kept things relaxed, and even let me contribute to the hot shop gossip. Great visit!

Great service! Mike+Tina are personable and reliable…read more They repaired our car ahead of schedule, and it has as great a ride as prior to our accident. My 90 year old Dad really needed his car back and Mike made sure he had it back pronto! Recommend highly!

I got sideswiped and let my insurance recommend me a place they are partnered with. No regrets at…read moreall they did a tremendous job and I'll probably be back with future issues!

I got an accident and my car was totaled. Originally, I thought it was fixable the people at police…read morecollision repair.

I brought in a car with a little ding in the door; it's almost 3 weeks later and I'm still…read morewaiting--and still with no guarantee of when it will be ready. A typical auto body repair takes 4-10 days. Balise is front-loading their job inventory with too many jobs--because they know they're getting paid by an insurance company either way, so there's no urgency. Get the customer in at any cost, get those papers signed, then make 'em wait. They can't just blame it on insurance companies "being slow"; this was a 2-day job, 3 tops. And if you didn't have the parts and insurance co. signoff, why have the customer bring in the car? This is how these businesses operate (but oh they'll make excuses).

This place is the best. Not only is their body work absolutely perfect, but they are so kind and…read moreconsiderate in maintaining contact and handling things with the insurance company and car rentals. They actually made a bad situation pleasant. I give them my highest recommendation.

We dropped off our Kia Sorrento to check all the fluids and take care of one tire that had a slow…read moreleak. While driving back to pick up our vehicle on a very hot day, my car, a 2009 Toyota Corolla, was having an issue with the A/C. When we walked in I noticed that there were several customer invoices on the front desk, so I figured they were very busy but I asked if they could do an A/C charge and they said yes. It was done in less than a half hour. Couldn't be happier with this place. Everyone in there was friendly and professional! I will recommend them to anyone. Plus...our rooster Giblet likes them too!

I was rear ended, and I had damage to my bumper and support. I brought my car here and Jacob was…read moreextremely helpful. My car was repaired before estimated time. When I came to pick up my car, he did oh well needed oil change and replaced my front brakes and rotors on top of the bumper work. He did a walk around with me to make sure I was completely satisfied. I most definitely am!!!!! And on top of all of it he told you I was just for doing business with him. He really blew my mind. Customer service was out of this world immaculate!!!! I am so grateful for Jacob and his staff. I will most definitely be returning and bringing my friends. I highly recommend this business. The pictures below are before and after and the video is when I picked my car up. Add on ; he also detailed interior and exterior my car!! Thank you, Lakewood auto body

Joseph was responsive, reliable, and very helpful. His shop offers quality auto body repair and…read morecourteous service. My car looked brand new when I got it back. He did a beautiful job repairing it. I would highly recommend his services to anyone in need of auto body repair. Two thumbs way up!

Met them "by accident" several years ago after daughter had her first accident....they handle…read moreeverything with the insurance, car rental. Get treated as if you are their only customer. You don't have to do a thing. Unfortunately (lol) have had to use them a couple of times since then. Great experience every time. Highly recommend!!!!!

Went there from a friend who recommended them as he deals with rental cars, worst mistake I ever…read moremade. They replaced my control arms in May of 2022 and by January they were shot and they refused to replace them. Said it wasn't their problem and they were not under warranty. ALfa Romeo said their parts had a 2-year warranty though? Submitted a complaint with DBR and this state didn't even investigate his letter as he said he inspected my car when I brought it back and he saw nothing wrong..LIE!!! STAY AWAY!!

I went to East Coast Collision on a recommendation from my son in law and can say I was pleasantly…read moresurprised at their service and dedication. From their receptionist to their body shop they let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after someone backed into the passenger front side. It looks absolutely perfect! I can't recommend them enough; you will be taken care of and can expect great service.

I went to East Coast Collision on a recommendation and can say I was pleasantly surprised at their…read moreservice and dedication. From their receptionist to their mechanic, they were on top of my car (even as my insurance company gave me the run-around), and let me know its progress for the entire time they had it. They are affordable, easy to work with, and did a great job fixing and restoring my car after a bad side-swipe. It runs like new and looks absolutely perfect! I can't recommend them enough, you will be taken care of and can expect great service.