I have been a customer of Wal Greens in NY and Florida for over 16 years. I have always had…read morewonderful care and service by pharmacist that look out after us and went above and beyond. This is in regard to the Wal Greens store on Highway 412 in Springdale, AR. As for the store itself, it is for the most part well stocked, ample parking and clerks are very nice. But for the pharmacy it is a completely different story. We have been here in AR for over a year and a half. I do not enjoy doing business with any of the pharmacist or clerks in the pharmacy at this Wal Greens in any way. It is always so very difficult, they are not pleasant and we seem to be an imposistion to their work day. The first month or so we were here, it was good, then something changed and it has not been a pleasant experience for the past year. I am now in the process of changing over medications to another pharmacy because I am just tired of the rudeness. I had hoped it would work itself out, but this does not seem to be the case. I will miss shopping in the store itself while waiting on prescriptions.

My mother had a procedure Thursday evening. A prescription was sent to Walgreens on Sunset and…read moreCarley for pain medication. I went there at 9 am (posted business opening hour) and there's a sign stating the pharmacy is closed and will reopen on Monday. So they expect Mom to go without pain medication over the weekend? One of the store clerks suggested calling the doctor and having another prescription sent. Contact a doctor on the weekend? Lots of luck! Walgreens is quick to text about prescriptions but they couldn't text about being closed? This is not the first time the pharmacy has deviated from the posted hours. We'll be changing pharmacies as this is too stressful. There were also 3 other people there for the pharmacy. No one left happy!

Quick stop at Walgreens on evening if 12/19/24 - two checkers... bitching (there's no other…read moreappropriate word to express their venom) because the 3rd front of house person was helping an elderly lady print a photo. "It's cool to help the customers but there are other things to do! He can't sit there and do the whole thing for her!" It was so hard not to point out that I was the only one in line and one of them could have been doing the whatever it was while one helped me and the other young man did his job - provide excellent customer service to a woman who needed help!

I really didn't realize how this store has just about everything you need. They carry all kinds of…read moresnacks and drinks. The store is very clean and laid out were you can find everything. I noticed today they had soft drinks on day but 1/2case of soda get 1 free. Great friendly folks working the store today. The pharmacy is huge as well. At nighttime it's lit up with plenty of parking which is great.

This is a well appointed Walgreens store with lots of choices for food and snacks and drinks and…read moreshopping items for the home as well as personal items for health and grooming, etc. The location also has a pharmacy and they are also a store that has a nice selection of gift ideas. They also have a on-site photo lab and we used it this weekend for a one hour photo!

Friendly staff, that's why the five star review but I'm not going to ding my pharm techs survey but…read moreyou not having a backup pharmacist when yours didn't show up really put me in a pickle while I needed to pick up pain meds for someone post op. But no, you closed the pharmacy down for the day. Very inconvenient

The staff is courteous and knowledgeable. A coupon we used for a prescription crashes their system…read more They patiently worked with us to get the coupon to work. This pharmacy treats the customers like they are valued.

After constant issues with Neighborhood Market pharmacy across the street, I decided to try this…read morepharmacy. Tired of dealing with these snails now. Yesterday was the last straw. They have always been slow and not very courteous. This was my experience yesterday. Prescriptions were called in at 4pm. Went to pick it up at 5:30. Was told they would be ready at 7. Showed up at 7, like we were told to do, only to find out pharmacy hours are 9-7. So the Pharmacy was closed. Finally received a notification at 10am the next day that medications were ready. I'm tired of being treated like livestock by this pharmacy. Will be giving CVS a try instead, although it is several miles out of my way. Update: Showed up to pick up medications only to find out that two out of three were not even filled. Something about insurance not covering them, so the pharmacist sent them back. 48 hours later, still no medications. Last time I will be using Walgreens pharmacy. This is absolutely ridiculous.can't treat symptoms without the medication, wasn't even given an option to pay out of pocket. Only option this pharmacy left me is the Emergency Room to address any symptoms. Last place I want to be in this Era of Covid.

I typically use a closer pharmacy but they only had a certain lotion I was prescribed. I prefer a…read moretub over tubes but they informed me my insurance only covered tubes instead of the tub. So, what they offered, was to individually squeeze the tubes into a tub for me. I thought I had told them it wasn't a problem but think they thought I still said yes. They individually squeezed the small tubes in the tub for me, no charge, just to make me, a client who doesn't even use them normally, happy. I can actually see where they squeezed it for me. I am looking into switching pharmacies. Absolutely exceptional service-- above and beyond. Thank you, Heartland!

I called to get my prescriptions refilled for my son and was told that they no longer have an I…read morePledge agreement with the company that makes Accutane, the prescription I've been getting from them for the last 5 months, and we need one more month of to complete the regimen. I was told that I needed to search around for other pharmacies that currently have the "I pledge" agreement in place in order to get the last month of medication that we need. Further, that they didn't have knowledge of what other pharmacies that might have it, but I was given the standard answer of check with Walgreens or CVS. Red Flag #1. Next, I was told that they didn't have TIME to re-enact the I-pledge agreement because they were on hold for too long and that it really wasn't their problem. What?! Red Flag #2. Thirdly, regarding a question about Covid-19 home test kits they claimed that they do not want to carry OTC Covid 19 tests because they thought they were too expensive at $50, and, therefore, they just didn't want to go to the trouble. Red Flag #3. In summation, there was no heads up for my family that we would need to find a new pharmacy for this specific drug that we've been getting from them for the last 5 months. That they are too stupid and/or lazy to remedy the problem. Covid-19 precautions are too much of a hassle for them, and they feel they have no moral, or business ethical reason to take responsibility for anything, saying, "it's not our problem." This is complete bullshit! Bye Heatland Non-Pharmacy!

Sad customer service My goodness my mother and I were trying…read moreto get 2 photos copied and there were 3 employees at the front counter not one spoke to us they made eye contact but continued to laugh and talk amongst themselves so mother and I said forget the picture let's get a couple of waters while we walked down the aisle one employee was on either side of the aisle and they began calling out to each other. It really seemed deliberate. At that moment we walked out the store. Quite Sad!

Staff is always quick to greet you upon entry, the store is always clean and the selection of…read moretoys/gifts are always on point. I always drop by here when I need a last minute kid bday present or when I need a quick beauty item. Pharmacy side of things are A+ too. The drive through is always fast and friendly and the pharmacists are genuine...hard to find with a drive through pharm! but is the reason why I've been loyal to this location for the last 2 years! :)

I've never had an issue at this Walgreens, going to the pharmacy or checking out in store. I go…read moreseveral times a month, the customer service is always great, they are always friendly. Even when they are able to close. I think being kind to people goes a long ways, they are kind to me because I am kind to them. I highly recommend this Walgreens. And it's always busy, they must be doing something right! :)

The reviews are correct. The most incompetent pharmacy with horrible customer service and full of…read moreattitude. I've removed it from the pharmacy and will go elsewhere now. What a joke. This is not an isolated incident of you read the reviews. This comes down to poor management.

Harps Pharmacy has treated me with respect every time I visit with them. They have never been mean…read morenor disrespectful. Calvin and the Pharmacy Ladies always ask me, "how am I doing" and they always have my meds ready for pickup. I cannot say anything bad about Harps Pharmacy cause they're always nice and respectful...!!!

I had stopped in here to get my Covid19 shot. The pharmacist who I was talking to said yes he's got…read morethe vaccine. Until he asked me which one I received 1st. Then he was very nice and told me I couldn't get a different shot and how he didn't carry the Pfizer vaccine. But overall I got great customer service from here and I would definitely come back to get a prescription filled from here if need be.