Jerry and Andrea Rubin are an amazing team to work with, as is the rest of the Elite Team…read more We bought a fixer upper in October of 2015. After much planning, we were so excited to build the kitchen addition of my dreams. A year later, I had a newborn baby (9/2016) and found myself about 6 months away from the job being finished. It was just too stressful and we had to part ways from our contractor. Our biggest challenge in our project was the floor that we planned to install for our entire first floor. It was a mess! It was a heated slab floor, complete with slate tile that couldn't come up, half plywood subfloor, and uneven spots galore. We met with about 5 flooring contractors, and we were searching for an expert. Someone who knew about glue, and nail down applications. Someone who knew about radiant heat slabs. Someone who knew whether or not we should put the floor or the cabinets down first. We were skeptical and our trust had been broken after working with our previous contractor. ProSource hardwoord dealers in Canton, MA told us that before we choose a hardwood, we had to call their installer, Elite Installations. The girl on the phone was so enthusiastic telling me, "When you call, Andrea will pick up. You will love her." Boy, was she right! Andrea talked to me about not just the floor installation, but about being a mom and about the challenges of owning a house that needs work. She is so positive and upbeat. We chatted for a very long time during our first phone call. Just like another customer wrote, it was like I'd known her my whole life. She sent Jerry over within days, and he is SUCH an expert. He is extremely professional, knowledgable, and takes planning conversations very seriously. He wants to know EXACTLY what you want done, and he clearly is one to be extremely thorough. Both Andrea and Jerry give you the feeling that they are going to be pickier than than the most picky customer - and that is a great feeling. Jerry came to our house more than once to discuss the upcoming floor install. It was great to have so many in person conversations with our installer. The Elite Installation team showed up on time, finished the project within the expected amount of time, and did a more amazing job that I could have ever imagined. They cut the floor so perfect around the already-installed cabinetry, that it looks as if the cabinets were placed right on top of an already installed floor. The workmanship is amazing. If you are thinking of installing any kind of floor, tile, or rug...Andrea and Jerry and the Elite Team are your best bet in the greater Boston area.

We hired Elite several years ago to renovate our kitchen and convert our three-season porch into a…read moreyear-round eat-in dining area. Unfortunately, our experience was an absolute nightmare. The project fell significantly behind schedule. There were weeks when workers showed up only two or three days, and sometimes not at all. Despite the lack of progress, we were aggressively pressed for payments each week. Eventually, we found ourselves having paid far more than the amount of work that had actually been completed. Then, one day, they said they were not working on the project anymore and never finished the renovation. We are still left without the renovated porch and eat-in area we our out a substantial amount of money, and dealing with poor craftsmanship on portions of the work that were completed. We ultimately had to hire an attorney in an effort to resolve the situation, and our attorney's attempts to communicate with them were ignored. So I'm taking to social media to share my story so it doesn't continue to happen. This has been an incredibly frustrating and expensive experience for our family. Based on our experience, I would strongly caution anyone considering hiring Elite. I wish we had known before hiring them what we know now. Run far away

Matt made the process of renovating our kitchen, installing new wood floors and refinishing the…read moreexisting floors an experience that vastly exceeded expectations. He talked us thru the process, giving valuable guidance and suggestions - helping us prevent the 'things that you don't know until it's too late' angst. He treated us like a friend and neighbor, not just a customer. Matt's knowledge and experience with the other trades involved kept the project on budget and on time. I highly recommend giving them a call.

Disclaimer: I've known the owner for years and respect him and his business. That being said, when…read moreit comes to my home and things such as home improvement I don't care who someone is! The owner and staff of Payneless Flooring are: Professional (great communication) Conscientious (quality work!) Respectful (left no trace behind after carpet removal and installation) Thank you Payneless Flooring!!! Very satisfied customer!

I had a great experience working with Ribeiro Pro Services Corp on a basement remodel after we had…read moreto deal with water damage and demolition. From the start, their estimate was the most reasonable compared to several other contractors we brought in, which made the decision easier. I also really appreciated that they were willing to work with me to fit the project into my budget without cutting corners on the overall quality. The quality of the work was solid across the board. They rebuilt and finished the space exactly as discussed, and everything I asked for was addressed. What really stood out to me, though, was their professionalism throughout the project. Communication was consistent and responsive, and they were reliable--something that, in my experience, isn't always a given with contractors. They also worked steadily without long gaps, which helped keep the project moving and largely on schedule. That made a big difference in minimizing disruption. Overall, I'm very happy with how the project turned out and would definitely recommend them to others looking for a dependable general contractor.

This review is long overdue. When gearing up to sell our house last year, we needed floors fixed,…read morerefinished and stained to a different color to match the kitchen floors. Carlos and team were quick to give a quote, were very transparent about what work needed to be done, and pointed out things that we had not considered in the process. The process took several days. We requested additional work be done midway, and a revised quote was delivered quickly, with work scheduled simultaneously with the existing project. When we noted that the site wasn't cleaned up yet (we had already moved out at this time but had scheduled a showing on short notice), Carlos had his team clean up quickly. Really enjoyed the end results!