Great store and staff Very helpful and superior product…read moreknowledge. So much more convenient than the box stores and their prices are great.

Absolutely love this place. I had online delivery sent there and while not as fast as 2 day Prime I…read morewas not in a rush and whole lot cheaper. The woman working there was so very helpful and very nice. Not a big place but they have so much and do a lot of things in such a small area. Would definitely go back. Wish we had a store like this in my town.

I've been shopping at Koopman's for years, and they've consistently provided excellent service…read more There always seem to be plenty of knowledgeable staff available to answer questions or help you find what you need. While their selection isn't as extensive as the big-box home improvement stores, they more than make up for it with outstanding customer service and convenience. Over the years, we've purchased paint (they do an excellent job matching colors--just bring in a sample), propane refills, flowers, garden supplies, hardware, and even our Weber gas grill, which they assembled and delivered. It's rare that I can't find what I need, and when I do need assistance, someone is always nearby to help. They also have several convenient locations in the area, with ample parking at each. If you value knowledgeable employees and personal service over wandering the aisles of a warehouse-sized store, Koopman's is an excellent choice.

They are very helpful and professional, I will come back again for more......the store is very…read moreclean and convenient

so disappointed…read more Purchased a Ryobi, battery powered mower from Auburn, MA Home Depot. The mower failed after only two seasons. The blade stopped turning. I tried talking with Home Depot, they do not stand behind their Ryobi mowers. Avoid this Home Depot, avoid Ryobi mowers (Ryobi is owned by Home Depot). A rip off, not a good value.

This review is NOT for the store in Auburn, but rather homedepot.com…read more I ordered and received a GE 28 in. 17.5 cu. ft. Top Freezer Refrigerator in White with LED Light Type, Reversible Door Hinge Model # GTS18HGNRWW. Good price and I thought it was a reputable, well made brand. After a few days I discovered manufacturing defects such as plastic wrap that was installed under the rubber gaskets on the refrigerator door not around it and cant get remove it. Additionally, there were defects in the gasket around the refrigerator door, see photos. When I call THD the agent told me sorry you only get 48 hours to inspect it. Cant do anything about it. Sorry. I guess I shouldn't have visited family graves yesterday and reported this earlier. BTW, the installers didnt offer to level the refrigerator. I asked them to do it and it really didn't fix anything. Didntt have a level. Picture of the leaning fridge is attached. AVOID USING THD. Will start using Lowes or a local supplier.

Terrific crew offering great, friendly service. Ty helped me find plexy glass and cut them to size…read morefor my greenhouse saving me time and frustration. I will be a loyal customer.

Rude people. Forget the "shop local" nonsense as it pertains to this store…read more Eric S. below had the same sentiments. Not alone. Go elsewhere, especially if you believe you may need service above and beyond pulling an item off a shelf. Not worth being aggravated by rude staff and stodgy management. My interests are better served shopping elsewhere. HD or Lowes or Tractor Supply (just up the road) in Leicester.

Unethical. Don't trust them. Driver drove fast down a private retirement community, tall truck…read moretore down a power line, kept driving. When chased and flagged down, he disowned all responsibility, was rude. And then his boss told him to drive off. Really? When the bosses are like that, don't trust the business overall. Shameful! A retirement community!!!!

From the owner: The Auburn branch is located on Rt. 20 in Auburn, MA. Exit 10A off the Pike. About 2 miles up on…read morethe right. The popular products we provide are Harvey Windows; Therma-Tru Doors; Atlas, CertainTeed, and Gaf Roofing; Emerson, Certainteed, and Mastic Siding; and Timbertech and Trex Decking with composite or vinyl Railing systems. We also provide a full line of PVC. This location is central to the Mass Pike, 395, 290, Rt 20, and Rt 9.

Had what I needed and friendly to ask. Took the time to help the customer without any sass…read more Employees knew the store-selections, and so much more, and could find their way around the big ole' floor, with directions to make the score. Best price around town from what I found. Had what I needed and easily found.

I have multiple experiences here that were all positive. employees have always been helpful, they…read moreprice match their website no questions asked and are always well stocked! What else could you ask for?