Had a great house inspection experience with Dan! He was very thorough, patiently answered all our…read morequestions, and was clear in his explanations and recommendations. The final report was delivered hours after the inspection, and not only included good photos and detailed notes, but also product recommendations for fixing minor things. Super helpful for us to build our "to do" list! He was friendly, professional, and efficient.

We used Integrity Inspection when we bought our new home in Ann Arbor. Our realtor (Trevor…read moreMcIlwaine of the Bouma Group) recommended them, and we were very pleased with their inspection and particularly with the thoroughness of the process. I strongly recommend them.

Can't speak highly enough about our experience with George. He was very quick to respond to any…read morequestions leading up to the home inspection. Inspection was very thorough and well explained. Great experience!

thorough inspection....as well as verbal report and written report. Recommend using this companyread more

My experience with Jeff Peterson as a buyer's inspector was, in my opinion, an absolute nightmare…read more I have never dealt with an inspector who was this wrong, this careless, or this reckless in the claims he made. Jeff confidently stated that the home had "sagging hardwood floors" and multiple "structural concerns." These weren't small comments -- they were dramatic claims that would scare any buyer. The problem? None of it was real. Not one thing he said held up under actual expert review. Because his statements were so extreme, I hired both a licensed structural engineer and a foundation specialist to verify the issues. They independently confirmed that there were ZERO structural problems, ZERO sagging floors, and absolutely nothing resembling what Jeff described. His claims were not just slightly off -- they were completely fabricated in my experience. The amount of unnecessary chaos, stress, and wasted time this caused cannot be overstated. His report felt alarmist, uninformed, and wildly irresponsible. I genuinely cannot understand how someone in this profession can be so dramatically inaccurate. In my opinion, Jeff Peterson is not a reliable inspector and showed a stunning lack of professionalism or competence. Based on my experience, I would strongly warn anyone against hiring him. There are plenty of inspectors who actually know what they're doing -- in my experience, Jeff was not one of them.

I was told by an electrician and the power company that our electrical panel should not have passed…read moreinspection, and could start a fire at any moment . Fletcher Inspection said it was perfectly fine

Patrick will be my first call for any future home purchases. He'll make sure you have the most…read moreaccurate report on your home. This means his report will include any immediate concerns (at every possible level of severity from misaligned doors to roof leaks) or items that should be focused on in future repairs/improvements to the home. He clearly takes pride in his work, even sending me a preliminary inspection report before sending the final report late into the night on New Year's Eve. Patrick's inspection will take time but I consider that a selling point especially as I'm a first time home buyer. With the level of detail his report has I'm sure I'll be referring back to his report for years to come whenever I'm planning improvements/repairs to the home.

I didn't have good experience with Patrick. Overpriced. A lot of stuff is super minor or…read moreunnecessary. Charge more than two times of market price. Better of finding other home inspector. The price paid was not worth it.

Rob is, hands down, the best home inspector I've ever worked with. He's incredibly knowledgeable,…read morethorough, and efficient -- the kind of inspector who truly does not miss a thing. His attention to detail is unmatched, and he offers an extensive range of services that make every concern or question easy to address. What really sets Rob apart is how far above and beyond he goes during the inspection. He takes the time to explain what he's seeing in real time, provides clear on-site feedback, and makes sure you understand both the big picture and the small details. He will not waste your time or your money -- he's honest, direct, and highly skilled at what he does. Rob has been the third home inspector I've worked with, and he is by far the most qualified, experienced, and proficient in his craft. He's also consistently on time and incredibly easy to work with. I 100% recommend him to anyone who wants total confidence in their home inspection. If you want someone who is truly on your side and knows what they're doing, Rob is the one.

I found Rob in Dec. 2023 through the NACHI website:…read morehttps://www.nachi.org/certified-inspectors/rob-zorzan-certified-master-inspector-cmi-166517 His resume and certifications alone got me to call him. One of the most qualified in the Metro Detroit Area! Rob was extremely detailed and meticulous, had specialized equipment to gather and document his findings, and still made time to answer my questions (though we respected his time as well to keep on schedule). After the inspection, Rob used a handy software-based tool with all his documented findings, images, and descriptions. It was very easy to export a PDF report or filter + make notes. Rob also made time to review the report with us and helped us prioritize the most impactful repairs upfront to get our house up to our standards! So worth the cost, and now we've got a prioritized checklist of things to look at. Thank you, Rob!

I scheduled Vince for an inspection a couple of days after my offer on the house was accepted - he…read morewas very fast to respond and had early availability. He also made sure to note precautions he would take and would request around safety in regards to COVID-19. When I met him at the house, he was very professional, and went above and beyond while looking at potential issues. The basement had water issues which surprised both of us given it being relatively new construction, so Vince went out of his way to look for what the cause was, and found that it may have been a very simple fix (moving something that caused the sump pump to become stuck and not turn on) and helped me out with that. He also helped my figure out the best place to put a home radon test. He also pointed out positive things throughout the inspection, and I was impressed by the level of detail he showed. When the inspection was over, he had the report to me within an hour. I realize he likely can't usually do that because of a busy schedule, so I really appreciated it. Overall, I can't recommend him enough, and my real estate agent was very impressed as well. She hadn't worked with him before but thought he was very thorough and helpful as well.

Inquired about pricing and scheduling an appointment through Yelp and received a response right…read moreaway. Prices are competitive and I was able to schedule an appointment that same week. Vince showed up to the appointment with someone else (seemed as though they may have been training?) and was VERY thorough, but completed the inspection in less than three hours (2700 sq ft home). I received a detailed report with pictures by the next morning at 8 a.m. with very clear recommendations. My only complaint is they don't take cards of any sort (personal checks and maybe cash). I would definitely use StepByStep again!

Jessica was excellent. She clearly knew what she was doing and provided my company with a thorough,…read moredetailed inspection report. Thanks to her, we had a clear understanding of the issues with the property. The company was also very responsive and timely throughout the process. I would definitely use this service again and recommend it to others.

WOW. We are first-time home buyers and were totally overwhelmed by all of the details associated…read morewith buying a very, very, old home. Jess was exceptionally thorough, detailed, and helpful when working with us on the process of reviewing the home and knowing what we need to understand to ensure that our family will be happy and healthy for years to come. She's exceptionally knowledgable of all things "home" and is an incredible resource. She made us feel comfortable with our decision and is truly exceptional at her job, we feel lucky to have worked with her.

Wow, the complainers, I'm so surprised. I've used Ken for 25 years and he is bar none the BEST! He…read moreis the only inspector that takes apart the furnace to inspect and walks on roofs .ken knows all aspects of building and codes, Ken is calm, not alarming and super attentive!! Ken has never disappointed, he has killed some of my deals and rightfully so! As far as a well and septic you can count on him thoroughly poking the ground to find what he needs for a good inspection of septic. He is fair and I'll use and recommend Ken until I retire from real estate.

Moving across the Country is no easy task, especially when you have to rely on strangers regularly…read moreto assist you. We chose to reach out to Baker Inspections after asking in our new community's Facebook page for recommendations and it was practically unanimous that they were the ones to call. The response time was phenomenal from my very first inquiry, and Marshall was kind and professional every step of the way. When I spoke with him and explained our situation, that we were making this purchase from across the Country, he didn't view it as an obstacle but rather gave me several options for how to handle the Inspection and how to communicate during and after. The morning of the Inspection I received a text message along the lines of, focus on work and know I've got this covered. I almost cried with relief! Our Inspection report was timely and thorough including pictures and some video. Marshall walked through the entire report, made recommendations, and was patient while we asked a million questions. After the inspection we heard from Marshall congratulating us, wishing us luck, and asking how things ended up with certain items he'd identified. We're thrilled to move to our new community knowing we not only have a well inspected home but a great new neighbor!