Used them in an attempt to repair a furnace on day and they responded within an hour or two…read more Eventually replaced the furnace and very happy with the experiences. Highly responsive, accomodating and really competitively priced. Highly recommended.

Left a message at night about AC not working. Josh messaged me first thing the next morning saying…read morehe could come out right away since we have a 1 year old at home. Was here by 7:30 and got the job done in about an hour.

Covenant was great! From the first phone call to the very end with the technician. We really…read moreappreciate their professionalism, knowledge, and kindness they showed the entire process. We will certainly be calling them back again.

Dayton & Quenton did an awesome and most thorough job at our home today…read more They were both very polite, helpful and methodical in their work!

We have had Bratchers service out multiple times over the last 12 years. Calls were made on gas…read morefurnace, gas fireplace, and on a geothermal in floor heating application. At one point, we even had them on a contract for a couple years for a flat rate preventative maintenance program. All times the appointments were made and kept perfectly. All services calls were diagnosed correctly and completed right the first time. The technicians did an excellent job of explaining why they did what they did and showing the before repair and after repair differences. I will continue to use them.

Called to inquire having my HVAC checked before the winter. They offered service for mid January…read more Glad they appear to be doing really well but two and a half months later would defeat the purpose.

Had a large amount of water in my basement and immediately called A1-Hanley since I've used them…read morebefore. They are always timely with great communication on arrival time. Taylor came in, got right to work, and clearly explained what the issue was and what needed to be done to fix it. I really appreciate the honesty and professionalism. So far, it's been a very trustworthy relationship. They've also worked on my HVAC, and every experience has been great. Pricing is fair for the industry. Definitely a company I will continue to call!

On time, courteous, knowledgeable - do not waste time. Wouldn't have any others! Quality of work…read moreexemplary, explain what needs to b done & do it. No wasted time. Leave area of work neat & clean.

Appreciate W.M. Masters' reply, but need to fact check a few things. I never denied…read morethere was a leak, refrigerant needed to be added to the system. So, there's a small leak somewhere. That's when I told him I would try to get another year or two out of the coil. Never blamed him for causing another leak, just asked him to be careful handling the tubes because we don't want another leak. Only reason I'm posting this review is because of the a-coil rust. Like you said, I was there when he removed the access panel. I saw no rust anywhere on the coil. He said he noticed the rust. Well if he did, he didn't say anything about it. If it was rusted as shown in the pictures, nobody would have attempted to do a leak test. You would have said your a-coil is shot and needs replaced. Again, never brought it up. Also, never saw you wipe the sprayed liquid off the coil, you just put back on the access cover. All I know is the front of our a-coil is seriously corroded, only the part that was sprayed. Everywhere else on the coil looks new. I wasn't expecting anything out of this posting other than to share my experience with others so they can make an informed decision when looking to hire a company. They certainly can believe what they want. I hold no bad feelings toward W.M. Masters. Cory is a nice young man, and was very respectful. I probably made him nervous following him around like a shadow. Guess I would be too. It's just that we got burnt before by a company charging for work never done. Just wish that the coil was rinsed off of that leak spray before replacing the access panel. Looks like we'll be replacing our AC system sooner than we originally thought.

I hired them for some duct work. About a month later, I learned that some ducts were disconnected…read morenear where they worked. I called them. They claimed there was no loose ducts. They charged me $147 to not fix the problem they caused and I still have the problem.

We were waiting for our usual plumber to install a dishwasher and sink faucet when he came down…read morewith covid. I friend suggested this guy- now called pipe works- they used 3 years earlier so I called and the woman said they would be there tomorrow morning. 2 guys came in fancy new trucks. Installed the dishwasher-we were totally ready with everything out and a clean area to work. Took them 10 min. then installed the faucet. Used a clean canning jar and a clean towel from my counter to collect and mop up water. Took 20 min. Made a big mess and charged us $505.00 for less than 35 min. work!! Very cocky!! Never, never again!! Also refused to change 30 yr. old water hoses we had purchased for the dishwasher. Dee Anderson

Called them out to rod the drain. Two plumbers came, a tall thin friendly guy, and a short smug…read moreguy with an attitude. They couldn't work the rodding machine in and told me it was because my foundation had shifted and the drain pipe had broken and offset. Quoted $3500 to fix it plus the cost of busting up my driveway. Turned out the drain pipe was fine. With about 30 seconds of looking right where the plumbers were, I noticed the real problem. The bottom 10' of my CI stack had cracked. $250 and 2 day's labor including drywall, I fixed it myself.

They only charge $80 for a call, I've had great experiences whenever I call Jack at Advantage…read morePlumbing!

They always answer the phone and are ready to help. I have had them come 3 times for different…read morethings and its quick friendly service at a great price!

Greg has replaced pipes and toilets in a prompt, courteous manner. the work he does is done very…read morewell.

Unprofessional and Unreliable…read more We needed work done in our basement bathroom in an older home. Initially, Greg was polite and accommodating. He sent his apprentice to provide a bid, which seemed reasonable, so we scheduled the job. On the day of the appointment, Greg called, bombarding me with complaints and questions about the job--an immediate red flag. It became clear that his apprentice had never followed up after the bid, leaving Greg unprepared. While I understand his frustration, it was not my responsibility, nor was it appropriate for him to take it out on me. When he arrived, he took one look at the bathroom and refused to do the job as discussed, claiming it had been underbid. His demeanor was dismissive, rude, and unprofessional. When I pushed back against his snarky attitude, he escalated the situation further, accusing me of being out of line. At that point, I made it clear we would not be moving forward and asked him to leave. I would never recommend him to anyone. A professional should handle their own staffing and pricing issues without taking their frustrations out on clients. This experience was completely unacceptable. The only positive takeaway is that my wife and I both work at Menards, where we frequently get asked for contractor recommendations. Next time someone asks for a plumber, I will be very clear about who not to recommend.