R Repair &amp; Service

(16 reviews)

Great experience for my 3 generations of family! We took a full day trip with my son, grandson, and…read morehusband. Dave, our guide, was friendly and knowledgeable. Reservations were easy to make and changes were accepted. Questions were promptly responded to.

Our group of 7 had a really great full-day rafting trip on the McKenzie with Kamis and Ariel at…read moreOregon Whitewater Adventures! We arrived to the meeting spot around 10am and got back to the cars around 3:15pm. Reservations were easy to do online, and I received the confirmation email shortly after with details on timing, meeting location, and what to expect for the day. This was the only communication we received, so if you're someone who finds reminder emails helpful, you may not get it with OWA. We were split up between two boats with one additional solo guest. The shuttle ride was quick to Paradise campground, leaving the meeting point around 10:10am. The guides set us up with life jackets and paddles, provide us with instructions for paddling and safety, and after hopping in the boats and doing some practice strokes, we were on our way. The deli-style lunch was set up for us about 2 hours into the trip (12:30pmish). We ate at a campground with bathroom access. The lunch spread consisted of bread, deli meats, cheese, sauces/condiments, melon, veggies, chips, cookies, PB/jelly, sodas - a surprisingly vast assortment and was a treat after a few hours on the water. The entire trip was really fun. We enjoyed chatting with our guides, paddling into the rapids and enjoying the scenery. Our boat hit a rapid "just right" and two members of our raft fell out, but we moved quickly to get them back in the raft and all had a good laugh about the rapid. The only thing I wish is that OWA would offer photos (just cell phone, nothing fancy). As they carry a dry bag and phones, it would have been nice to have a photo of our group that could be emailed/texted after the trip. Or from the staff member who sets up the lunch. We all really enjoyed our day and would definitely be interested to do another trip with OWA. And as the email says, "And remember, a guide can over tip your boat, but you can't over tip your guide."

Helfrich McKenzie Rafting

(26 reviews)

Tommy was an exceptional guide! He started with an enthusiastic hello, made sure my specialized…read moreneeds (mobility and diabetes issues) were handled seamlessly, was knowledgeable about the river and nature, kept a raft full of boy scouts engaged all while keeping us safe and having lots of fun. Highly recommend this trip for nature lovers of all ages!!

The 2.5 hour afternoon float was the perfect mix of adventure and relaxation. Toby was an excellent…read moreguide. Highly recommend!

Pacific Northwest Whitewater Excursions

3.5

(6 reviews)

We had a great time on our recent raft trip. The weather was not so great, but the guides were…read morestill able to make this a fun time for all. Our guide Charles asked several times if everybody was comfortable or if anybody needed shirts or additional clothing to keep warm. He did a great job of interacting with everybody on the boat. Our lunch was great and I would definitely recommend this company.

I have done other Whitewater rafting trips and these guys definitely go out of their way to give…read morepeople the most fun experience possible. We were return customers this year. Yes there are water fights for those who want to but you can easily opt out! Very enjoyable guides, good lunch, and tons of fun. Thanks again!

Clemens Marina

4.2

(10 reviews)

My husband is an avid fisherman and has wanted to purchase an ocean boat for the last couple of…read moreyears. We visited several dealerships and spoke to countless salespeople as this was going to be his last fishing boat and he wanted to make sure he didn't have any regrets. In April, we visited Clemen's Marina in Eugene and met Dale Bohna. Dale was incredibly helpful in answering questions and making time for us with all the visits, emails, phone calls, etc. He was always available and eager to assist us in any way possible. He never made us feel like a "bother" and when we called to ask yet another question, he always answered, even AFTER we bought the boat and brought it home. We are definitely high maintenance clients and he passed the patience test when it comes to dealing with us. Saying that we are happy with the boat and the service we received from Clemen's Marina and Dale Bohna would be an understatement. If you are looking to bring home a beautiful, well-built new boat and receive first class customer service, go visit Dale at Clemen's Marina!

Just wanted to give a shout out to Ryan and the crew at Clemens Marina in Eugene…read more Went to look at a used boat that was fantastic, but also checked out what a new boat would cost. Ryan did a great job in listening to what are needs were and recommended several options that would best work for us. I appreciated Ryans knowledge of boating and electronics. Buy from someone who also runs boats make the experience that much better. Eugene was the farthest Clemens Marina from where I live, but after talking with Ryan I wasn't going to buy from anyone else Ended up with a beautiful new boat. Thank you for all your help Tight lines

Maxxum Marine

2.7

(14 reviews)

I've only experienced these guys during the pandemic but the couple of times I've been through with…read moremy Sea Ray they've taken excellent care of my boat. I'm writing because I appreciate the extra time the mechanic/owner took with me to explain my drain plug and which hoses to drain. They are following CDC GUIDELINES.

I purchased a couple 175hp engines and they did a nice install, however I had issues with the…read morecommunication to my gauges most importantly no fuel gauge In the beginning, they seemed to try to assist me at 1st and then they threw me under the bus from then on when they could not help me correct the issues. Also, they left a battery cable loose, which fried my master raymarine display because of poor connections. I found this out because I thought I had dead batteries when I brought the boat home. The display was not working properly. Which always worked. Also my radio said low battery voltage. I then purchased two batteries as soon as I brought the boat home because the engines were hard to start when I realize one of the cables was extremely loosely connected when i went to install the batteries. Not even tightened down at all. I end up having to buy a new master display because of the spike voltages from the cable connections being loose and also bought 2 new batteries. I was stuck with them too since I did not return them because they were to hard to remove. Another thing that happened was I had a broken brake line on my trailer that was brought to my attention from them. This was caused by someone else who just installed new brakes. I Drove 500 miles to have them install the engines and you would think they would offer to take care of my brakes, but that did not get done even though I asked them to fix it and would pay them. I had to drive all the way back home without brakes on my trailer through the mountains. They didn't have time for fixing it. Fortunately, I am very knowledgeable electrically and mechanically so during the winter I was able to correct the issues on my own by doing a lot of research. It cost me about $1250 extra to get it right but now. I'm very happy with the way my boat is set up. They do not return calls should you have any minor questions. Just my 2 cents.

Oregon Outdoor Sports

4.8

(8 reviews)

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Great experience renting from these guys. Great communication the whole way. Made the process…read moresuper simple and was able to rent last minute. Loaded the canoe up and tied it down for us. Came with life jackets and paddles. Would rent again!

Matt was incredible ! Before getting to him, I spent 6 hours of online research and had spoken to 5…read moredifferent stores, trying to find an electrical pump for my Stand Up Paddle Board which had alligator clips, as the one I had was only for cigarette lighters and had already blown my fuse. Due to the time of the year, there was nothing good left online and I was facing the prospect of having to spend an additional $80 on a new pump and having to wait at least a week, or else drive 2 hours out of my way to get a dubious replacement. Matt simply suggested I buy a $10 Adapter (available at any car parts store) to convert the cigarette lighter to one that works off alligator clips - problem solved !! Super grateful to have someone knowledgable and caring solve my problem - who clearly cared more about the solution then making a sale. I highly recommend Matt and Oregon Outdoor Sports !

Underway

4.0

This is a boat company that has its main store location just off of 99 but also does rentals from…read morethe Orchard Point Marina on the Fern Ridge Reservoir, which is handy if you don't have a car rack. They don't have posted hours on their website but it seems like the guy who does the rentals at the marina shows up around noon or so then shuts down around 7pm. The rental person definitely has old boat guy vibes and sense of humor so if that's not your thing, well, now you know. Cash or check only so come prepared; there's an ATM at the minimart about 5 minutes up the road from the marina. You pay for the whole day not by the hour so if you want to do a longer day this is a very economical way to do it. You can rent canoes, kayaks, stand up paddle boards, and even a couple of small sailboats. None of the equipment is super new or nice but it works. At the time of year that we went (early September), the reservoir's shores were totally occluded by marsh grasses, limiting how much exploring we could do of the wetlands. But my guess is that at other times of year you can see lots of wildlife etc along the shore. Overall I would recommend, especially if you want to go kayaking but don't have a roof rack to transport.

Oregon Paddle Sports

(13 reviews)

Very happy with the rack install for my kayaks. I live outside the area, set up everything via…read moreemail and a phone call. Had in me in and out the door within a hour. Thank you Oregon paddle sports

Very friendly and welcoming business. This is a good thing as there's a dearth of paddling shops…read morein the mid- and south Willamette Valley. The people on staff are actually paddlers and/or rowers, so they understand what it's all about. Their small retail location is generally well-stocked, and if there's something they don't have, they'll get it. Returns are painless and easy. Fair prices, and they do custom work if you want something special built for you. Do I miss Oregon River Sports? Well, yeah, kind of. It probably took them closing shop for Oregon Paddle Sports to be able to open a retail shop. The only complaint is their online catalog is really difficult to use, and has no prices. But they're not a mail order shop; they are a retail store! Thanks for being around for us!

Morrisons Rogue Wilderness Adventures

4.8

(141 reviews)

I have a group of friends who do hiking trips together every few years, and this year we picked…read moreMorrisons Rogue River hike with support from guides on rafts. Booking the trip was relatively straightforward, but Morrisons highly encouraged us to do trip insurance because they don't offer refunds, which should've been the first red flag. Before I go too far, I do want to give a huge shout out to our guides Drew, Adam, and Johnny. They were amazing, and if I were rating just them, this review would be 5++ stars. They were friendly, knowledgeable, helpful, and genuinely cared about us and our hike. The rest of the Morrison's staff...not so much. There was an active wildfire in the area before we started the hike. We talked to Morrison's several times in the days leading up to the trip (before we flew out) and even asked about rebooking the trip for a different time, when the forest in the area wasn't on fire. We were assured that even though they were planning a few modifications to our itinerary (i.e. at least one day of rafting instead of hiking), they were confident that it would be a wonderful trip. Fast forward to the end of day 2 of our trip...and they had to cancel the rest of the 4-day hike due to safety concerns and, ultimately, a mandatory evacuation. To be clear, I'm not upset that we were pulled out of the woods, as that was an obvious safety decision. I'm mad because we specifically asked about rebooking for different dates and were told no. Morrison's got us back to their main lodge the following morning, at which point they considered themselves done with us. There was no refund, no help finding rooms for the night, and the last lodge we were in literally wouldn't even let us use the bathroom in the hour we were waiting for vans to get us back to safety. Morrison's did at least send us all an official email about the trip cancellation so that we could share that with our travel insurance (if we'd purchased it) to try to get a refund, but that was about it. Morrisons also made the guides tell us, rather than having anyone higher up in the company talk to us. From what we can tell, they also didn't do anything to help their guides (e.g. helping them find lodging) once the trip was canceled. I will also add that I'm vegetarian, and although there was a lot of very tasty vegetarian food available, vegetarian protein was extremely scarce. For dinner the two nights we hiked (~9 mi on day 1 and 15 mi on day 2), there was no source of vegetarian protein for me to eat. (The gluten free and dairy free people fared much better.) It would've been so easy to roast a portobello mushroom the way they roasted salmon, or to do some kind of meat substitute when they did ribs (they did have meat substitute at the lunches, and eggs or veggie patties at breakfast). I had brought some protein powder with me, but not enough to make up for dinners without protein. My friends ended up giving me the protein bars they'd brought for themselves to try to make up for the dinners. To Morrison's: please consider all macronutrients (carbs, fat, AND protein) when planning meals for your guests! Overall, I would absolutely go back to the river with any of the guides, but I'll never use Morrisons again, and I recommend that you don't either.

Great time with my family. The guide was excellent and we had a blast. We did the afternoon 1/2…read morerafting trip and are definitely coming back to make this annual event. Dan was an excellent guide!

Affordable Computers

(55 reviews)

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Let's start with a few facts: I am moving overseas in two weeks. that means LOTS of important work…read morewith finances, wills, etc, all having to be done on line. All I have is my laptop, a brand-new Lenovo. Yesterday I put the top down on the laptop, and left for a day in Portland. When I got home, my laptop refused to connect to the Internet. I launched into all the obvious troubleshooting: the modem, even connecting a hard line to my laptop. It's almost 5:30 on a Friday, mind you, and I'm going to be without a computer for...how long? Affordable Computers was six minutes from my house. I called, they said get it here, we'll do all we can and even take it to another shop if we can't fix it by eight. I broke a speed record delivering it to the shop, where their charming yellow lab handed me the Frisbee as the shop took my computer. They said no matter what, it's $199, the emergency rate- believe me I was HAPPY if only they could fix the problem. Barely an hour later, I get the call. Come on down, we're all done. Turns out that there was some crap Windows app (of course there was), the RealTek card needed to be replaced with an Intel card, and by the way, your VPN was on. And by the way, we're giving you the card, and on top of that, a replacement HP cord for an ancient laptop that I had to drag out of storage just in case only to find out that it had broken. So now I am back to having two working laptops, albeit I now have to re-tape that storage box. Who cares, right? Jess is that kind of kindhearted super pro tech who understands that when a customer walks in with their face looking like a dead fish and an emergency on her hands, you swoop in with your cape and get the job done. There's no guarantee, not really, that everyone's problem can be fixed that fast but here's my bottom line: computer pros know better than all of us what the typical issues are, especially with new laptops and gear that is loaded with crap that causes all kinds of problems. They can cut through to more efficient troubleshooting and figure out your issue. When you have an emergency at 5:30 pm when everyone else is closing up shop, and you can bring your gear in and get greeted by a very happy dog and people who know what they're doing and who are dedicated to getting your problem fixed because they get the urgency, you share the good news. Affordable had been referred to me by a friend year ago, and this was the first time I really needed them. My tech expert up in Portland, who was helping me troubleshoot from his drive home and who was completely at his wits' end, said TELL ME WHO THEY ARE, because he's got friends in Eugene who need a trusted resource. This is a trusted resource. Jess made sure I knew how to get logged back in now that I had a new Intel card, and I'm back in business. I have had to deal with Geek Squad and plenty of other folks over the years often to very questionable outcomes. As a journalist, I am done without a working laptop. Affordable understood my issue, and handed me back my laptop in much better shape than when I turned it in. I can't give anyone a more heartfelt set of five-star kudos than this. And please give the dog an extra scritch for being such a great greeter. Just for the record: NONE of this is AI-generated. Real person, real review.

This small and locally-owned business does a great job. They have very highly skilled people who…read morereally know what they're doing and can figure out your tech problems. They are very fair on pricing, also.

Eugene Computers

(28 reviews)

•$$

Mike did a great job at a very reasonable rate and I couldn't be happier with the service and his…read moreproactive communication!

I called Eugene Computers yesterday, because both my DVD/CD Rom drives suddenly stopped functioning…read morea couple weeks ago, causing me a lot of stress. Specifically I was trying to burn a few CD's for my American mom, and the burns failed, so now I have a bunch of coasters! Mom thinks the software had some kind of encryption parameter switched on, or perhaps the music I have is copyright-protected with a DRM, but I told her that it's actually a hardware failure! When I called, Mike answered the phone, and he seems like quite a sweet guy! I explained my situation to him, and he informed me of the possibility that I may need new DVD/CD Rom drives. He says that when it comes to reading and writing CD's and DVD's, drives and burners can fail after a short amount of time, as these machines aren't built to last like they used to be! Fast forward to this afternoon. I went to Eugene Computers with my provider, Karry, and they actually had the right kind of DVD/CD Rom drives for me! And better yet, they let me recycle the old ones that I brought in! I brought the new ones home, and by the way they're brand new and sealed, for which I paid $37.00 a piece (not a bad price at all!), and when I opened them up and plugged them into my machines, they actually work wonders! I recommend Eugene Computers to anyone who needs new replacement parts and even computer repairs. You guys are the best! You deserve 1,000,000,000,000,000,000,000,000,000,000,000 stars from me!

The Copy Shop

4.5

(28 reviews)

This long time local Eugene printer wipes away the competition by providing the quality,…read moredependability, creative support and great very reasonable pricing that much larger printers can never match. I worked with the highly knowledgeable and very creative Greg who deserves a gold trophy for helping me design and complete a dream printing job. No fuss. No hassle. Just great service and a remarkable quality finished job that went way beyond my expectations. A great reason to do business locally.

Short: AFFORDABLE & LOCAL SMALL FAMILY OWNED! Very quick and amazing quality! Visited week of June…read more12th 2023 - finals week! [Product & Price] A Scientific Research Presentation Poster ( 36" x 48" ) - 24lb paper [cheapest] : $16!! (Everywhere else locally including at the UO ranges: $35-80! For the same grade and size poster) [Service]: I emailed, called, and picked up my printed poster. Emails received quick replies & sent my order- calling was faster and was able to give more personal quotes. Picking up was quick and easy - super cool for the warm weather - very cool AC! Overall, I am super happy that I decided to go with the Copy Shop. Not only was I so pleased with the cost, but also the fact I am supporting a local small business. Everyone at my symposium was pretty jealous at the quality and affordability of my poster. HIGHLY RECOMMENDED!!! Without a doubt, I will be returning!

Tidy Gnomes

(5 reviews)

I needed a move out cleaning for an apartment I was in. It was already pretty clean, but they came…read morein and really did a nice job of finishing it up.

Thank you Mariah & Rhaiza for a great cleaning job--so appreciated…read moreSo great to have a clean home.

Bessy's Cleaning Services

My bathroom was so clean I thought it was new bessy was polite and professional. The time it took…read morewas reasonable. My bathroom was very very much in need of cleaning. She didn't miss anything all surfaces, faucets,bi fold doors, window frames

From the owner: Welcome to Bessy's Cleaning Services where we provide top-notch, eco-friendly cleaning solutions…read morefor homes, offices, and commercial properties. Our dedicated professionals ensure your space is spotless, safe, and healthy, making us the trusted choice for countless satisfied clients.

Wm. Neil Langlois CPA

It is great working with Neil. He is knowledgeable and easy to communicate with. He is always…read morewilling to strategize on business goals as well. Win win for the business. Great value.

From the owner: Wm. Neil Langlois CPA provides tailored, exceptional bookkeeping, accounting, and tax services to…read moretheir clients. Schedule a discovery meeting to see how we can help you with your current needs. We specialize in supporting small to mid-sized businesses and their owners.

Michael Woodmansee, CPA