I do not recommend doing business with this awful company. Do not put any type of deposit down with…read morethese people. Claudia told us 4 different dates that they would be installing our countertops and they never showed up, (which we commuted from Dallas in order to be there for each of these dates) and I still haven't gotten our money back yet.

After visiting several stone and countertop shops, we chose Universal Stones…read more They have a large selection on site and offer a good value for their services. Their staff was very responsive and were even able to turn around one of the projects in five days! The young man that did the measuring, Richard, made some great suggestions that we incorporated into our design. We have now completed two different projects with Universal Stone and both have come out outstanding.

I just ran across their Yelp profile this evening so I thought I'd post a review. We had our…read morewalkway and front porch done a few years ago and they did a fantastic job! Everyone we dealt with was extremely professional and personable. We have received many compliments since it was installed. A great family owned business!

We had our front walkway, stoop, threshold, and back patio completely redone in just three days…read more We love the end results! Jeremiah (the contractor) and his crew did an amazing job. I appreciated their attention to detail and their craftsmanship. Also, Jeremiah patiently answered all my questions throughout the entire process -- from the free estimate at our house through the completion of both projects. He also made several excellent recommendations regarding color, stain, layout, design and so forth. The new concrete walkway and stoop/threshold (with matching pavers) took years off the appearance of our house, which was built in 1969. The back patio also looks fantastic! They removed the original 4 concrete slabs, as well as some pavers that we had installed ourselves as a temporary fix several years ago. All of that was replaced by stamped concrete that was antiqued and sealed. One of our friends commented that the patio now resembles a European old world square. In addition, the project significantly increased the usable outdoor living space. We have received numerous compliments on both masonry projects from friends and neighbors. I would give Jeremiah and his crew 5 stars for the finished projects. I highly recommend their work! In fact, I would have given a 5 star review OVERALL but there were a couple issues that precluded me from doing so. First, I was told that the work at our house would begin between 8:00 a.m. and 8:30 a.m. but no one showed up until approximately 3:30 p.m. [They had been at another site working on a concrete project that had been delayed due to rain earlier that week]. I understand scheduling conflicts can happen, especially with businesses that are at the mercy of Mother Nature. However, I would have appreciated a simple phone call to keep me in the loop. Throughout the morning and early afternoon I left voice messages with the contractor and Masonry Specialist, LLC. I sent a couple emails to the company. I even posted a message on Masonry Specialist's Facebook page. It was only through Facebook that I received a response. The second -- and main reason -- I gave 4 stars instead of 5 has to do with the way the final payment process was handled. Our two projects combined were not inexpensive. Therefore, I wanted to take advantage of my credit card companies' rewards programs. I emailed Masonry Specialist and asked if I could put half the project cost on one card (to get air miles) and half on another card (to get points). Brandy at Masonry Specialist responded via email, "We can certainly accept credit cards, however, they charge us a 3.5% fee -- with two transactions, they would charge us 2x -- we prefer cash or check due to this." I suggested a compromise. I said I could send a check that day for half the payment and then immediately call her with a credit card number to pay the remaining amount. Brandy responded that she would be happy to accommodate. HOWEVER, she would pass on the 3.5% credit card fee to me. What?!? Since I wasn't thrilled with the idea of having to pay more than we both had originally agreed to, I wrote a personal check for the entire amount and mailed it to the company. Masonry projects can be costly. I doubt that all families have large sums of cash at their disposal. I would hope that Masonry Specialist, LLC would reconsider its policy of charging customers a fee for the convenience of using credit cards. That would be a 5-star idea.

Absolutely wonderful company. Straightforward and honest. John came out and gave us an estimate…read moreand unlike many other companies he actually came and supervised his crew during the entire process. They were very professional and our new sidewalk and driveway are amazing. We love it. We highly recommend this company and will use them for future projects. We wanted a light gray stained concrete and that is exactly what we got. They showed up on time and worked until they were done. There wasn't any sitting around and they cleaned up their mess when they were finished.

I've been asking John for a copy of the invoice for the work that he did at our house. I have…read moreprovided the date of the work and the check number for the monies that we paid and I even spoke to John on the phone about a month ago when he agreed that he would send the invoice. I followed up with weekly texts. I gave him my email address to send the invoice to. John has decided to ignore me for reasons that I cannot understand.

Highly Recommended!…read more I have done two patios with Haijoe and both experiences were top notch professional. Not only the patio, but the personnel as well. Elder is wonderful to work with and really takes his time reviewing the design and coloring to make sure the customer is happy. The installers are courteous of your home, installing protective plastic to make sure the concrete doesn't over spray on the house, and they are perfectionists when it comes to stamping, and coloring. You can tell the entire Haijoe team cares about their customers and the work they do. In fact, I just went back to review my emails with Elder and we had exchanged 36 emails to make sure the design and coloring were just right on one patio! That is the kind of service you get with Haijoe! A+ Thanks Elder!

Stay away from HaiJoe!! After much research and consideration, I hired HaiJoe to complete a full…read moredeck rebuild. However today, a year later from starting, my deck remains unfinished and only passed inspection after we personally went through the process with the county. From the first "final delivery" of the deck to me is where I started seeing issues. Huge gaps in the Trex were made at each post that collect water, incorrect pieces of Trex were used on the railings, Trex were cut inappropriately in the middle of the flooring, and none of the footers of the original deck were removed. Cleanup was terrible, large cuts were made in railings that needed to be rectified, the edges of the deck were left unfinished, and the overall workmanship was very poor. Over time, HaiJoe "fixed" a few of the issues, while many of them remain "as is" as they would otherwise require a complete rebuild to be resolved. Many of the "fixes" actually caused additional sets of issues, and the owner still sent the same Foreman! Elder Ramos, the owner was hard to get a hold of, then hostile on the phone, and altogether unresponsive. Elder accused us of lying, raised his voice, and hung up on us over the phone. He lied that our deck passed its final inspection, which it did not until months later when we took care of it ourselves. I am so disappointed with the deck that I have been left with. Every day I use it; I see the poor workmanship that was put into it. Do not use this company unless you want a terrible product and bad customer service.

We are so happy with the new primary bathroom that Brightstar Design & Remodeling just completed…read morefor us! From the beginning, Sal and Anika were friendly, informative, and easy to work with. There was no pressure to make decisions, or sign a contract or move forward before we were ready. They were always happy to answer questions, offer advice, and share their expertise whenever we asked. Sal was true to his word that once we agreed on a price, there were no extra charges along the way. Once the project began, we got to know our project manager, Ishmael - and he is a rock star! We haven't done many large renovation projects, so we were nervous about making a mistake and doing something we would later regret. Ishmael was so patient, understanding, and responsive throughout the entire process. Just as importantly, he is extremely knowledgeable and has such natural talent (or a talent based on many past projects) that the catchphrase in our house became, "Ishmael is always right" and always one step ahead of us! Every time we had a concern, his guidance was spot on! It was so reassuring to have Ishmael to turn to - he was truly a pleasure to work with! The whole team was polite, professional and respectful of our home. They went above and beyond to protect our floors and keep dust out of the bedroom and surrounding areas, which we truly appreciated. They did a fantastic cleanup job at the end of every day. We couldn't be more pleased with the final result and we highly recommend Brightstar Design & Remodeling to anyone considering a renovation project!

Iam happy to give a review to Brightstar Design. Sal and the team gave me the service I needed, as…read morewell as the quality workmanship I expected. Communication is very important for any project and a valuable part of relationship.

Update: The contact…read moreat Rachel's floors reached out and it looks like the issue was down to a typo in the phone number, which might have been on me. The Quote from Rachel's was a little lower than other quotes we got, but since we didn't have them do the work I can't comment on the quality of the work. Initial Review: Communication wasn't great. We ended up going a different way although these folks were a little less expensive than some other quotes. I'd consider using them in the future if timeliness wasn't a concern.

Rachel is THE BEST! She came out to look at what I needed, gave me awesome recommendations (I…read moreneeded something to resist stains in a high traffic area) and answered a bunch of questions I had about prep work I should do. Scheduling was easy and accommodating. The installers were on time and the quality of work was excellent. My kids, my dogs, and I all love the new carpet, we're all glad we went with Rachel's Floors! Bonus - she's very easy to talk to and in turn easy and enjoyable to work with, she understands her customers!

Randy did a truly amazing job cleaning our aluminum siding, concrete basement steps, concrete…read morewalkway and even stucco chimney. Went the extra mile to clean out the leaves in the basement steps. Highly recommended

Randy was amazing to work with and the results were equally amazing. A max score alone does not do…read morejustice to this outfit. Randy was highly professional, proactive, prompt, and precise in all he did to schedule, prep and power wash the exterior of our single-family home and our brick walkway, right the first time. From the start, he ensured clear communication of expectations and delivered in every way. His service was the best we have experienced in over 30 years of homeownership. And Randy is willing to go the extra mile to ensure customer satisfaction -- a quality that is hard to find nowadays. Without reservation, we will call Pressure Plus LLC for all our power washing needs in the future and forgo getting 3 estimates from others. We trust him that much!

We hired Miguel a couple years ago for switching out some carpet for hardwood. He did such an…read moreamazing job, we hired him again this summer to switch out another room as well as replace our carpet throughout the entire upstairs. Super responsive, fair, kind, and efficient! And needless to say, beautiful work.

We contacted several contractors to get an estimate to replace our carpeted staircase with hard…read morewood and to install hard wood in our upstairs hallway. Miguel promptly responded to text messages, came out quickly to look at the site and prepare an estimate, and responded to follow up questions. Miguel's estimate was less than other contractors. He kept in regular contact with us while the materials were ordered. His crew arrived each day on time and worked long hours to get the job done. At the end of each day they cleaned up everything so there was no mess left behind. The crew that installed the new staircase was meticulous and paid attention to every detail. Miguel installed the hardwood in the hallway, and it was clear he focuses on all of the details to do a top notch job. We were very satisfied and would gladly hire Miguel's Floors again for future projects.